Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,767 Reviews)
Rating breakdown 3,767 reviews
5 Stars
2,204
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Best so far!
on June 3, 2026
Posted by: Phoneaddictsdream
[This review was collected as part of a promotion.] My Galaxy A17 has truly been so smooth and fast with great sound and picture with ALL the games, videos and apps I use every single day. I have app upon app and it just takes all I throw at it with ease!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how clear the graphics are on the phone.
on June 3, 2026
Posted by: Reggie
[This review was collected as part of a promotion.] The Galaxy AI is very impressive on this phone. I really appreciate the easy usage of the settings to get started. I use my phone mostly for streaming movies and internet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This a17 galaxy great features
on June 3, 2026
Posted by: Galaxylove
[This review was collected as part of a promotion.] Galaxy is the best phones I love the a17 great features alot of storage
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dude this thing is bad to the bone omg im like so
on June 3, 2026
Posted by: Tdave84
[This review was collected as part of a promotion.] Omg I love my new device A17 5 g this phone is like Samsung best ever I been hanging on to my ol phone loving it but since my upgrade I feel like im king if da world this picture taken machine took me from not being able to take pictures good at all to now like a pro thanks so much for that and the AI features are like no other they are so helpful and useful I use them all the time from work projects to school work or just to chat it up just awesome every way you want it to be love love love it so much thank you again so much Samsung A17 5g greatest ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too many resets
on June 3, 2026
Posted by: 2Crazy4me
[This review was collected as part of a promotion.] I have had more Samsung phones than any other brand. They are my favorite phone. Being older they are easy to use and understand. All of the different models I have had, the A17 has been very disappointing. It has had many issues with my having to reset the phone. It would get glitches and run slow and I finally got a new phone, A15 and it has been working great. Even though I have had many issues, I will still continue to buy Samsung products for my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
WHAT THE HECK?
on June 3, 2026
Posted by: Reggie
[This review was collected as part of a promotion.] This phone needs a performance chip processor or something to give it a boost in speed. One good thing is that you can move apps to the SD card. So I'm not sure why the phone is insisting on still running slow.
Value
3
Response from Samsung USBy R&R, June 5, 2026
Hey there Reggie,
The Galaxy A17 5G is designed to enhance daily tasks and entertainment with a range of features. We understand the need for faster performance and responsiveness throughout the day. The phone is equipped with 4GB of RAM, which can be consumed quickly depending on your usage.
It's important to note that RAM and storage are not the same. RAM (Random Access Memory) helps your phone run applications smoothly and keeps processes active in the background, while storage (such as memory cards) is meant for saving photos, videos, and other digital media.
To optimize performance, the Galaxy A17 5G allocates 4GB of virtual RAM, which means that a corresponding amount of your 128GB or 256GB of internal storage is reserved for memory operations. The base model comes with 4GB of physical RAM and an additional 4GB of virtual RAM by default.
Using the RAM Plus feature lets you extend your memory up to 8GB by using some of your phone's storage space. To activate it, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. You can choose how many GB to allocate, then tap Restart to apply the new settings. This process moves inactive apps to virtual memory, freeing up more RAM for the apps you are actively using.
For more information, please check out the article linked below. Thank you for sharing your experience with us. We appreciate your role in the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed to enhance daily tasks and entertainment with a range of features. We understand the need for faster performance and responsiveness throughout the day. The phone is equipped with 4GB of RAM, which can be consumed quickly depending on your usage.
It's important to note that RAM and storage are not the same. RAM (Random Access Memory) helps your phone run applications smoothly and keeps processes active in the background, while storage (such as memory cards) is meant for saving photos, videos, and other digital media.
To optimize performance, the Galaxy A17 5G allocates 4GB of virtual RAM, which means that a corresponding amount of your 128GB or 256GB of internal storage is reserved for memory operations. The base model comes with 4GB of physical RAM and an additional 4GB of virtual RAM by default.
Using the RAM Plus feature lets you extend your memory up to 8GB by using some of your phone's storage space. To activate it, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. You can choose how many GB to allocate, then tap Restart to apply the new settings. This process moves inactive apps to virtual memory, freeing up more RAM for the apps you are actively using.
For more information, please check out the article linked below. Thank you for sharing your experience with us. We appreciate your role in the Samsung community.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall it has been a good upgrade from my a16.
on June 3, 2026
Posted by: Ogersmash72
[This review was collected as part of a promotion.] I use the galaxy AI to access all my features and I have been enjoying the upgraded camera. The quality of it has been great on my kayak trip down the river. I had fun with the devices overall functioning in an area I thought it would have trouble,but it handled everything I put it through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's suitable for everyday use if
on June 3, 2026
Posted by: Angel676
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A17 5G as my main phone for a couple of weeks now, and to be honest, I've been quite impressed, although there are a few things to consider before buying it.
What I liked most:
The screen is a pleasant surprise: For the price, the screen is very fluid. The 90Hz or 120Hz refresh rate, depending on the exact configuration this year, makes a huge difference when scrolling on social media. The brightness performs well outdoors, although it struggles a bit in direct midday sunlight.
Battery life is excellent: As is typical for this line, the 5,000 mAh battery is fantastic. I use it quite heavily (Bluetooth music, social media, a couple of hours of videos, and constant messaging) and I still have 30% or 35% battery left at the end of the day. If you're a more moderate user, it will definitely last you two days.
5G Connectivity: In areas with coverage, the speed difference when downloading files or streaming videos is quite noticeable compared to 4G. However, it falls short.
Game Performance: The processor performs excellently for everyday apps like WhatsApp, Instagram, and TikTok, but if you try to play very demanding titles like Genshin Impact or max out the graphics in Call of Duty, you'll notice lag and stuttering, and the phone gets a little warm. It's a chip for everyday use, not for heavy gaming.
Fast Charging: It's not that fast. It supports 25W charging, but since the charger isn't included, is it worth it? Yes
Fast Charging: It's not that fast. It supports 25W charging, but since the charger isn't included, is it worth it? Yes
Value
4
Written by a customer while visiting Samsung US