Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Galaxy Always!
on October 9, 2026
Posted by: Mommas
[This review was collected as part of a promotion.] I have tried other phone but they just don't do as good as my galaxy does. The battery life is the best, I kept my first phone for years before getting another. Because it was still doing great and had no reason to upgrade. But I did and I am just as happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product was highly recomemded to me.
on October 9, 2026
Posted by: Flipday50
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5g over my originall choice of Moto G 5G which ive used in the past.The Samsung has some features that I really do love like the camera,Good amount of storage,Very User Friendly .I would not recomend this phone or purchase againyself because the the phone is so undepemdable for calls and especially the performance of the the Internet speed,connection,and anything on the Data side of tho gs.Calls often will not even complete the process of dialing ,connecting or not drop if it does co nect.Alot of times I have to retry to complete calls numerous times before being successful. When Browsong Internet or chaecking emails etc.It takes forever for anythi g you try to search or even just pulll up to view forwver to load and often must be refreshed or the phone must literalt be restarted because it frezzzes completly or lags beyo d normal slow speeds.The more updates completed the performance seems to get worse and worse.So I woild not recomend or buy another Samaung A17 5g becaise ot performs lile an old Flip phpne like the first ones that ever came out.
Value
2
Response from Samsung USBy R&R, October 12, 2026
Howdy Flipday50,
Thank you for explaining why you chose the Galaxy A17 5G. The Galaxy A17 5G offers a user-friendly experience, versatile camera capabilities, and practical storage for everyday use. We're pleased to hear that these features have stood out to you. However, we understand that concerns like frequent dropped calls, slow data, and freezing can make daily use difficult. To improve your connection, try restarting the device and resetting the mobile network settings by going to Settings > General Management > Reset. If the problems persist, you can use Samsung Members diagnostics to check the mobile network. Thank you for sharing your experience with Samsung.
Troubleshoot call disconnections and no network signal on a Samsung Galaxy device
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for explaining why you chose the Galaxy A17 5G. The Galaxy A17 5G offers a user-friendly experience, versatile camera capabilities, and practical storage for everyday use. We're pleased to hear that these features have stood out to you. However, we understand that concerns like frequent dropped calls, slow data, and freezing can make daily use difficult. To improve your connection, try restarting the device and resetting the mobile network settings by going to Settings > General Management > Reset. If the problems persist, you can use Samsung Members diagnostics to check the mobile network. Thank you for sharing your experience with Samsung.
Troubleshoot call disconnections and no network signal on a Samsung Galaxy device
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A17 Is the best budget phone out there!
on October 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to get the Samsung Galaxy A17 be cause I lost my S25 and needed something util I could get my insurance came in. Its a great phone for people on a budget with great camera, a fifty megapixel. And for the price, you can't beat it. The speed was great, no waiting for the apps to load. I would recommend this phone to anyone on a budget. That wants a good quality phone without any hassle. From unboxing, the phone to startup couldn't ask for a better phone. You set up was simple and easy for anyone young or old. Everything is great from the high definition screen to the long lasting battery. The security is unmatched from facial recognition to fingerprint scanner
This is a great phone for anyone. I'm thankful and have an opportunity to get my hands on a good quality. Well built piece of equipment. Thank you, samsung. You blew this one out of the water
This is a great phone for anyone. I'm thankful and have an opportunity to get my hands on a good quality. Well built piece of equipment. Thank you, samsung. You blew this one out of the water
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Economical for excellent product.
on October 8, 2026
Posted by: Amithewonderful
[This review was collected as part of a promotion.] I choose the Samsung A17 5G because it is economical for the excellent product. I have spent top dollar on the newest phone for years. This time I chose the more economical version and I am happy with this choice. I have gotten everything I want and feel nothing was left out. Great cell phone.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there Amithewonderful,
We are thrilled to hear that the Galaxy A17 5G met all your expectations. Its vibrant 6.7-inch Super AMOLED display, Optical Image Stabilization (OIS) camera for steadier photos and videos, and six years of software and security support make it an excellent choice for everyday use. It’s especially great to know that opting for a different Galaxy experience still left you feeling fully satisfied. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that the Galaxy A17 5G met all your expectations. Its vibrant 6.7-inch Super AMOLED display, Optical Image Stabilization (OIS) camera for steadier photos and videos, and six years of software and security support make it an excellent choice for everyday use. It’s especially great to know that opting for a different Galaxy experience still left you feeling fully satisfied. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My A 17 5g review
on October 8, 2026
Posted by: JohnnyB
[This review was collected as part of a promotion.] I use my device every day.It's great for my movies All the applications that I use and tracking my health and my steps for the day. I connect more with friends from family on my new device. I really do love this phone.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there JohnnyB,
Thank you for sharing your experience with the Galaxy A17 5G. We love hearing how much this phone has become a part of your everyday life. Its vibrant 6.7-inch Super AMOLED display, helpful Galaxy AI features, and versatile triple camera system make it easy to switch between entertainment, apps, health tracking, and staying connected with family and friends. It's wonderful to hear that the phone is helping you accomplish more of what matters throughout your day. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We love hearing how much this phone has become a part of your everyday life. Its vibrant 6.7-inch Super AMOLED display, helpful Galaxy AI features, and versatile triple camera system make it easy to switch between entertainment, apps, health tracking, and staying connected with family and friends. It's wonderful to hear that the phone is helping you accomplish more of what matters throughout your day. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Sure
on October 8, 2026
Posted by: Ashnthesamsungssing
[This review was collected as part of a promotion.] I chose the Samsung A17 because of my 10+years as a Samsung customer. Not only are they incredibly durable phones, they take great photos, have a good amount of storage and many other specs and perks! They haven't let me down yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 8, 2026
Posted by: CaptK1701
[This review was collected as part of a promotion.] I chose this phone after my old phone died. It's screen is larger and I love it. The phone moves between apps faster and smoother. The speaker in this phone is great. I can hear on my phone better and they can hear me so easily. The camera takes pics and videos that are clear and the colors are vibrant. I would highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is my favourite so far!!
on October 8, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I haven't been able to put it down since I got it!!
*and I'm not really a phone person!!*
Thank you Samsung, once again, for a phenomenal phone, best cameras ever on them, and wonderful Samsung apps! Thank you so much, I appreciate it, it was my birthday gift, on Oct.4th.
Thanks again, have a good one!
-Qntyasfudge- a happy Samsung a17 owner
*and I'm not really a phone person!!*
Thank you Samsung, once again, for a phenomenal phone, best cameras ever on them, and wonderful Samsung apps! Thank you so much, I appreciate it, it was my birthday gift, on Oct.4th.
Thanks again, have a good one!
-Qntyasfudge- a happy Samsung a17 owner
Value
5
Written by a customer while visiting Samsung US