Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
This phone is pretty Allright!
on October 10, 2026
Posted by: Cristel
[This review was collected as part of a promotion.] So this phone was pretty awesome at 1st. The reason i chose the A17 5G is price. I have had this phone 4 almost 4 years i think and I think it's maybe time 4 a new one because it gets super 🔥, and is super slow now. The camera doesn't work hardly any more either. I would personally buy another one jus because it is very durable and I drop my pho ne at least 20 times a day and that's not even stretching the truth in my screen is still perfect it says it would suggest buying a17 just because of that factor is it's pretty much indestructible I think have a great day
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hiya Cristel,
The Galaxy A17 5G is designed for durability, making it suitable for everyday use. It offers a versatile camera experience and ensures reliable connectivity. It's impressive how well the screen has held up despite frequent drops. If the phone begins to feel unusually hot or slows down significantly, you can enhance its performance by closing background apps, restarting the device, and using the Device Care feature. Please check the link below for tips on keeping your phone operating at a normal temperature. If the Camera app becomes unresponsive, restarting it may also resolve the concern. Thank you for sharing your long-term experience with Samsung.
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
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Samsung Community
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The Galaxy A17 5G is designed for durability, making it suitable for everyday use. It offers a versatile camera experience and ensures reliable connectivity. It's impressive how well the screen has held up despite frequent drops. If the phone begins to feel unusually hot or slows down significantly, you can enhance its performance by closing background apps, restarting the device, and using the Device Care feature. Please check the link below for tips on keeping your phone operating at a normal temperature. If the Camera app becomes unresponsive, restarting it may also resolve the concern. Thank you for sharing your long-term experience with Samsung.
How to prevent overheating when using your Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
My phone and what I would choose
on October 10, 2026
Posted by: Chief77
[This review was collected as part of a promotion.] I currently own a A17 5G. It has been a decent phone but I would choose the S series phone over thevA series . I think thar the S series is overall better quality phones. For all usages.
Value
2
Response from Samsung USBy R&R, October 12, 2026
Hi there Chief77,
Thank you for sharing why you chose your Galaxy A15 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and practical everyday features into one streamlined device. We appreciate that it has been a good phone for you, even though you prefer the experience offered by the Galaxy S series. Feedback like yours helps us understand which features and experiences are most important across the Galaxy lineup. Thank you for your continued loyalty to Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing why you chose your Galaxy A15 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and practical everyday features into one streamlined device. We appreciate that it has been a good phone for you, even though you prefer the experience offered by the Galaxy S series. Feedback like yours helps us understand which features and experiences are most important across the Galaxy lineup. Thank you for your continued loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxies are one of my favorites because there dep
on October 10, 2026
Posted by: Landrumblake92
[This review was collected as part of a promotion.] I choose Galaxy over alot of devices because outta all the deferent ones Galaxy didn't have a lot of issues with software or hardware and it's hard to hit both of those boxes when there designing phones but Samsung just keeps making Galaxies better and better every time!
Value
4
Response from Samsung USBy R&R, October 15, 2026
Hey Landrumblake92,
Thank you for being a fan of Galaxy phones and for sharing your experience with the Galaxy 17 5G! Reliable software, dependable hardware, and ongoing improvements with each generation contribute to a strong everyday experience. We are glad that Samsung continues to meet the important criteria for you. Thank you for choosing Galaxy and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Thank you for being a fan of Galaxy phones and for sharing your experience with the Galaxy 17 5G! Reliable software, dependable hardware, and ongoing improvements with each generation contribute to a strong everyday experience. We are glad that Samsung continues to meet the important criteria for you. Thank you for choosing Galaxy and for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera quality
on October 9, 2026
Posted by: Mommyof3
[This review was collected as part of a promotion.] As a mom of three capturing unforgettable moments matter to me! When searching for a phone I take camera into my buying process. Some memories with my children I'll never get back so even a picture or 10 second video with good quality means so much to me. My galaxy A17 has exceeded my expectations on the camera! Both front and back camera do amazing! I am so happy with my choosing in this Samsung galaxy A17.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I wanted 😕
on October 9, 2026
Posted by: Bummed
[This review was collected as part of a promotion.] I chose this phone after 1.5 hours discussing upgrade upgrade options for my 9s. I know very old phone. It was kinda a pain to switch to A17 G5 from 9s. Doesn't have many options for simple tasks. Not complaining, but for me not at all what I wanted and expected
Value
2
Response from Samsung USBy R&R, October 12, 2026
Hey there Bummed,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and Galaxy software features designed for everyday communication and entertainment. Transitioning from a long-time device can involve some adjustment, especially if familiar shortcuts or functions differ. Exploring the Settings and available customization options on your device can help you tailor the experience to your preferences. We appreciate your honest feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and Galaxy software features designed for everyday communication and entertainment. Transitioning from a long-time device can involve some adjustment, especially if familiar shortcuts or functions differ. Exploring the Settings and available customization options on your device can help you tailor the experience to your preferences. We appreciate your honest feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17-5G
on October 9, 2026
Posted by: Ktw143
[This review was collected as part of a promotion.] I chose this phone a few months ago and so far, I've been pretty happy and content with it and its features. I prefer the Samsung models above the test.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone features
on October 9, 2026
Posted by: Stevie
[This review was collected as part of a promotion.] I chose this device, one it was a good price,two it has so many cool features, it has features i can definetly use like for my vision, im still learning more nice features it has and as i discover the features the more i like my device, i very happy with this device a great buy for me being as i am an older adult...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A17
on October 9, 2026
Posted by: DMovesSmooth
[This review was collected as part of a promotion.] I choose Samsung A17 out of a list of phones I have had in the past. This phone never let's me down. I have put it through the works of an active lifestyle and still streams connects and handles day to day activities. This phone is more than capable.
Value
5
Written by a customer while visiting Samsung US