Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,767 Reviews)
Rating breakdown 3,767 reviews
5 Stars
2,204
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Very Smooth Operation
on June 10, 2026
Posted by: Tendokun
[This review was collected as part of a promotion.] I really enjoy using and navigating the UI of this phone in particular. And along with Galaxy AI, it makes it feel like a gadget from Star Trek. Im not big on spending loads on a phone, but this one here keeps that pain away! I would rate this a solid 5 out of 5. So far anyway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My phone runs very slow
on June 10, 2026
Posted by: Junior112
[This review was collected as part of a promotion.] In my opinion it runs pretty slow compared to previous phones I had
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hi there Junior112,
Thank you for sharing your experience with the Galaxy A17 5G. This device offers essential features for everyday use and has a large display that makes it easy to stay connected. We appreciate your feedback regarding the overall speed.
You might occasionally notice that your phone slows down a bit; however, a quick optimization can restore its performance. The Quick Optimization feature improves your device’s performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background applications.
To optimize your phone, go to Settings, swipe to Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below. Your feedback is valuable and helps us understand how the device performs in daily use. Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device offers essential features for everyday use and has a large display that makes it easy to stay connected. We appreciate your feedback regarding the overall speed.
You might occasionally notice that your phone slows down a bit; however, a quick optimization can restore its performance. The Quick Optimization feature improves your device’s performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background applications.
To optimize your phone, go to Settings, swipe to Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below. Your feedback is valuable and helps us understand how the device performs in daily use. Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for its price, does everything I need
on June 10, 2026
Posted by: Smactorious420
[This review was collected as part of a promotion.] Great phone for its price. Does what I need tit to do and then some lol
Value
4
Response from Samsung USBy R&R, June 15, 2026
Hello Smactorious420,
The Galaxy A17 5G is designed to handle everyday tasks with ease while offering features that go beyond the basics. It is great to hear that the device continues to meet your needs and provide even more value than expected. Thank you for sharing your feedback. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed to handle everyday tasks with ease while offering features that go beyond the basics. It is great to hear that the device continues to meet your needs and provide even more value than expected. Thank you for sharing your feedback. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Runs smooth
on June 10, 2026
Posted by: BigGamer
[This review was collected as part of a promotion.] Other than regular phone tasks, I also play a lot of mobile games. I hardly ever experience lag or crashes while playing. Even for games that are a lot harder on the phone, they run better than I expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: CrazyMan
[This review was collected as part of a promotion.] Great replapgone after I decided to go with another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery on this phone is amazing
on June 10, 2026
Posted by: Bigred
[This review was collected as part of a promotion.] The battery on the phone is amazing I love it I love the accessibility I like the Emojis it's really good phone I'm very happy with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has fantastic features
on June 10, 2026
Posted by: Mafaroy1
[This review was collected as part of a promotion.] This product has great features. The camera takes perfect clear photos. It has very good memory and storage. The AI features are fantastic. I would recommend this device to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice affordable option of rhe Galaxy Series
on June 10, 2026
Posted by: EducatedBeauty40
[This review was collected as part of a promotion.] This phone has many great features like easy and smooth web browsing, clear and vi rant photos, many photo features like Galaxy AI to enhance photos or turn them into anything you put your mind to. I also love how it has the Microsoft office applications built in as well. It really is a great affordable option of the Galaxy series from Samsung. It is really not that far off from the A16 5G version the only real difference is the processor as well as other small features that really differentiate the two phones. Other than that I am really pleased with the phone!
Value
5
Written by a customer while visiting Samsung US