Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,767 Reviews)
Rating breakdown 3,767 reviews
5 Stars
2,204
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
It's a good phone but the ui closes you out of app
on June 11, 2026
Posted by: Lettuce
[This review was collected as part of a promotion.] It's a good phone but the ui closes you out of the app and it does over it a lil to fast and battery doesn't stay charged but when it's low charge it last pretty good.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hello Lettuce,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate the time you took to provide your feedback. The Galaxy A17 5G delivers a solid overall experience, and it's wonderful to hear about the features you enjoy. I understand that unexpected app closures and battery issues can affect your daily use. We value your honest feedback and experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on June 11, 2026
Posted by: Dids406
[This review was collected as part of a promotion.] Love it works great love it fast easy to use I love this this phone we
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really liked it until it slowed down
on June 10, 2026
Posted by: Apple2expensive4me
[This review was collected as part of a promotion.] Galaxy AI was pretty cool and the photos and videos were coming out magnificent...until I downloaded too much. It slowed down alot and eventually I couldn't send videos that were more than a minute long without the sound being off and video lagging.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
It streamed nicely as long as it was connected to wifi, I used straight talk so maybe that had a lot to do with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery ram upgrade setting
on June 10, 2026
Posted by: Kaked303
[This review was collected as part of a promotion.] Galaxy ai the personalization should put all Ai models together to respond save and share conversations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The quality for the money
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My A17 phone has been reliable for work, banking, classes I take, training for work, streaming media and playing games. I also use it to video and take pictures to report and document the progress in my life at work, schooling and my personal life.
It has worked on every platform for communicating Whats App, Telegram, Zangi, TikTok, Facebook Messenger, Instagram and my regular SMS.
I got the phone for a reasonable price and has dependable. It has not let me down I would recommend it to anyone for a low cost dependable phone.
It has worked on every platform for communicating Whats App, Telegram, Zangi, TikTok, Facebook Messenger, Instagram and my regular SMS.
I got the phone for a reasonable price and has dependable. It has not let me down I would recommend it to anyone for a low cost dependable phone.
Value
4
Response from Samsung USBy R&R, June 12, 2026
Hey there DustinBishop7,
The Galaxy A17 5G has proven to be a reliable companion for work, education, entertainment, and staying connected with others. It's great to hear how this device has supported various aspects of your daily life while remaining dependable. Thank you for sharing your experience and recommendation, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Samsung Community
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The Galaxy A17 5G has proven to be a reliable companion for work, education, entertainment, and staying connected with others. It's great to hear how this device has supported various aspects of your daily life while remaining dependable. Thank you for sharing your experience and recommendation, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it .it works perfect for me
on June 10, 2026
Posted by: LuckyAseventeen
[This review was collected as part of a promotion.] I love this phone it works really good for me thank you for making a product o can use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for the price.
on June 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love using the Galaxy AI. Overall, this phone is a little slow/laggy, but it is wonderful for the price!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Everything I Need
on June 10, 2026
Posted by: Zer0Speedwag
[This review was collected as part of a promotion.] I got this phone after 2 broken Moto Razr+ phones. It's sturdy, does everything I want to it to, and had me sighing about how much I missed having a Galaxy phone. The amount of features and tools I lost access to when switching to a Moto was genuinely a drop in my quality of life.
That being said, it's the "budget series", so it does run a little bit slower than your average modern Galaxy S, but I love it all the same. I just missed my phone feeling like Mine.
I rarely use the Galaxy AI features for my own reasons, but I do let it play with and enhance photos. It works well!
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hi there Zer0Speedwag,
It’s great to hear that returning to Galaxy felt familiar. With its recognizable features, useful tools, durability, and new photo modes, your device can feel truly personal. We appreciate your feedback on performance and are pleased that the AI photo features have enhanced your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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It’s great to hear that returning to Galaxy felt familiar. With its recognizable features, useful tools, durability, and new photo modes, your device can feel truly personal. We appreciate your feedback on performance and are pleased that the AI photo features have enhanced your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US