Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,767 Reviews)
Rating breakdown 3,767 reviews
5 Stars
2,204
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Great phone wish the Messaging app would stay,Ai I
on June 17, 2026
Posted by: Cassiejoe
[This review was collected as part of a promotion.] It's a good phone I wish the message to app wasn't going away. Don't really like the new Messaging app.That's gonna be switching over to and I think the galaxy AI id gonna work out just great,
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hello there Cassiejoe,
Thank you for sharing your thoughts on the Galaxy A17 5G. We're glad to hear that you're enjoying the phone and are excited about the AI features it offers. We appreciate your feedback regarding the messaging experience and are pleased that the device has positively impacted your daily life. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We're glad to hear that you're enjoying the phone and are excited about the AI features it offers. We appreciate your feedback regarding the messaging experience and are pleased that the device has positively impacted your daily life. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My fabulous Samsung Galaxy A17
on June 16, 2026
Posted by: Zansafar314
[This review was collected as part of a promotion.] I just love the ease of use with my new Galaxy A17. It has great photo dimensions that display fabulous color reproduction as well as motion real life qualities.
The light weight design fits perfect in my purse and allows the ease of watching my favorite movies. I also enjoy the multimedia uses like social media contacts.
My color of my hone is pink and I think it is so cute and handy. I never leave home without it.
The sound improvements are remarkable. My phone connects to my Bluetooth phone speaker and cradle with the ease of a modern piece of equipment. The sound is beautiful.
Thank you
Kelly Ray Bounds-Varner
The light weight design fits perfect in my purse and allows the ease of watching my favorite movies. I also enjoy the multimedia uses like social media contacts.
My color of my hone is pink and I think it is so cute and handy. I never leave home without it.
The sound improvements are remarkable. My phone connects to my Bluetooth phone speaker and cradle with the ease of a modern piece of equipment. The sound is beautiful.
Thank you
Kelly Ray Bounds-Varner
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The galaxy A17 has a great camera, great price
on June 16, 2026
Posted by: PorkChopp
[This review was collected as part of a promotion.] It's fast, has a good camera, stock apps are great. And the price is awesome for the tech. The screen quality while watching movies is of good quality but room for improvement. 4 out of 5
Value
4
Response from Samsung USBy R&R, June 17, 2026
Hello there PorkChopp,
Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you're enjoying the device's speed, camera, and display for watching movies. We appreciate your feedback on the screen quality and are pleased that the device has been a great fit for you overall. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We're glad to hear that you're enjoying the device's speed, camera, and display for watching movies. We appreciate your feedback on the screen quality and are pleased that the device has been a great fit for you overall. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 16, 2026
Posted by: Dabbing23
[This review was collected as part of a promotion.] Phone help me a lot when needed to work so I'm grateful for this
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hi there Dabbing23,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the phone has been a reliable tool for helping you stay productive and complete your work. We are pleased that it continues to meet your everyday needs. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the phone has been a reliable tool for helping you stay productive and complete your work. We are pleased that it continues to meet your everyday needs. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A17 dilemma
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] A17 would be great for a new phone user. My GS20, though old... ran way faster. Unfortunately my screen took a dive. It was a great phone. RIP...
I do not like the A17 and would like to get another phone. Can anyone help me please? 🤔
I do not like the A17 and would like to get another phone. Can anyone help me please? 🤔
Value
3
Response from Samsung USBy R&R, June 16, 2026
Greetings Katwhit,
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. We're glad to hear that your Galaxy S20 served you well for so long. The Galaxy A17 offers many features for new smartphone users, but we understand that transitioning from a longtime favorite device can feel different, especially when you're accustomed to a certain level of speed and performance.
If you had a positive experience with the Galaxy S20 and are looking for something comparable that remains affordable, we recommend considering the Galaxy S25 FE. It provides similar performance with some enhancements while remaining budget-friendly.
We appreciate you sharing your experience and your feedback regarding the shift between devices. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. We're glad to hear that your Galaxy S20 served you well for so long. The Galaxy A17 offers many features for new smartphone users, but we understand that transitioning from a longtime favorite device can feel different, especially when you're accustomed to a certain level of speed and performance.
If you had a positive experience with the Galaxy S20 and are looking for something comparable that remains affordable, we recommend considering the Galaxy S25 FE. It provides similar performance with some enhancements while remaining budget-friendly.
We appreciate you sharing your experience and your feedback regarding the shift between devices. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the cost
on June 15, 2026
Posted by: Hardworker
[This review was collected as part of a promotion.] Bought this device 3 months ago and it does the job and it does it well , its affordability and performance is top tier! offers seamless connectivity across my samsung wearables , long lasting battery and fast performance i use it everyday from commuting to school work , and for everyday tasks ! GALAXY AI
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hey there Hardworker,
It's great to know that the Galaxy A17 has been a reliable companion for your commuting, schoolwork, and everyday tasks. Features such as Awesome Intelligence, seamless connectivity with Samsung wearables, and a dependable battery life can truly enhance your daily experience. Thank you for sharing your positive experience and highlighting the features you enjoy the most. We appreciate your choice of Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to know that the Galaxy A17 has been a reliable companion for your commuting, schoolwork, and everyday tasks. Features such as Awesome Intelligence, seamless connectivity with Samsung wearables, and a dependable battery life can truly enhance your daily experience. Thank you for sharing your positive experience and highlighting the features you enjoy the most. We appreciate your choice of Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Everyday Phone
on June 15, 2026
Posted by: GeminiCrazy05
[This review was collected as part of a promotion.] I have always been an fan of the Samsung Galaxy phones. My current phone purchase was of the Galaxy 17A and again I have been extremely pleased with this produce. The camera takes extremely detailed pictures and the night time pictures option let's me take photos in low light and have them come out clear as day.
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hey there GeminiCrazy05,
Thank you for sharing your experience with the Galaxy A17 5G. It's great to hear that it continues to meet your expectations from Galaxy devices. We're pleased that the camera and low-light photography features have made capturing special moments even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's great to hear that it continues to meet your expectations from Galaxy devices. We're pleased that the camera and low-light photography features have made capturing special moments even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
System UI errors every time I restart my phone.
on June 15, 2026
Posted by: Gman22701
[This review was collected as part of a promotion.] No problems with AI. Runs well on the device. Just a system UI error; restart and start-up. Takes 3to 4 minutes to boot up fully.
Value
3
Response from Samsung USBy R&R, June 16, 2026
Good day Gman22701,
Thank you for updating us on your experience with the Galaxy A17 5G. We're pleased to hear that the Smart AI features are functioning well and that the phone operates smoothly during daily use. We understand how frustrating startup delays and System UI notifications can be, especially when restarting your device.
Typically, these concerns may arise due to excessive data or startup processes when your phone powers on. To help resolve this, please follow these steps to wipe the cache partition:
1. Turn off your Galaxy A17 5G completely.
2. Press and hold the Volume Up button and the Side/Power button simultaneously.
3. When the Samsung logo appears, release both buttons to enter the Android Recovery menu.
4. Use the Volume Down button to scroll down and highlight "Wipe cache partition."
5. Press the Side/Power button to select it.
6. Scroll to highlight "Yes" and press the Side/Power button to confirm.
7. Once the process is complete, ensure "Reboot system now" is highlighted and press the Side/Power button.
Thank you for taking the time to share these details with us; they help us better understand your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy A17 5G. We're pleased to hear that the Smart AI features are functioning well and that the phone operates smoothly during daily use. We understand how frustrating startup delays and System UI notifications can be, especially when restarting your device.
Typically, these concerns may arise due to excessive data or startup processes when your phone powers on. To help resolve this, please follow these steps to wipe the cache partition:
1. Turn off your Galaxy A17 5G completely.
2. Press and hold the Volume Up button and the Side/Power button simultaneously.
3. When the Samsung logo appears, release both buttons to enter the Android Recovery menu.
4. Use the Volume Down button to scroll down and highlight "Wipe cache partition."
5. Press the Side/Power button to select it.
6. Scroll to highlight "Yes" and press the Side/Power button to confirm.
7. Once the process is complete, ensure "Reboot system now" is highlighted and press the Side/Power button.
Thank you for taking the time to share these details with us; they help us better understand your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US