Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This phone is not bad for a standard phone
on October 10, 2026
Posted by: Lolapop
[This review was collected as part of a promotion.] This phone is not too bad for a standard phone. It was cheap so you get what you pay for but I did not expect it to be so slow and lag as it does. If you're not looking for anything too quick.. It is okay. I chose it because it was cheap and I needed one quickly. But I am on the hunt for another phone that is way more quicker with more storage.\nExcuse me sir yes
Value
3
Response from Samsung USBy R&R, October 12, 2026
Hey there Lolapop,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This phone offers 5G connectivity, expandable functionality, and a large display that is perfect for browsing, streaming, and staying connected. If you notice that the phone is running slower than expected, you can use Device Care to close background apps, check available memory, and optimize overall performance. Keeping your software up to date and ensuring you have sufficient storage can also help the phone operate more smoothly. For more information on how to maintain your device’s performance, please check out the link provided below. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This phone offers 5G connectivity, expandable functionality, and a large display that is perfect for browsing, streaming, and staying connected. If you notice that the phone is running slower than expected, you can use Device Care to close background apps, check available memory, and optimize overall performance. Keeping your software up to date and ensuring you have sufficient storage can also help the phone operate more smoothly. For more information on how to maintain your device’s performance, please check out the link provided below. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose good camera
on October 10, 2026
Posted by: Naren99
[This review was collected as part of a promotion.] I’m really happy with my Samsung Galaxy A17! The display is beautiful, the battery life is good, and the camera takes nice pictures. It works well for everyday use, social media, and watching videos. The design looks stylish, and overall, it’s a good phone for the price. Performance could be a little faster, but I’m satisfied with it. I would recommend it to anyone looking for a budget-friendly smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like my device!
on October 10, 2026
Posted by: Keith311
[This review was collected as part of a promotion.] I chose the the A17 5G because it was affordable and practical. I stream movie and football games with no problems. The device is fast and battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About my phone
on October 10, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] My galaxy device is reliable, durable, and is packed with different features. I switched from a Motorola to this Samsung galaxy because it is just superior in every way and I recommend it for all.
Value
4
Response from Samsung USBy R&R, October 15, 2026
Hola Samuel,
Thank you for the recommendation! The Galaxy A17 5G offers reliable everyday performance, a durable design, and useful Galaxy features, making it a great choice you can depend on. We are thrilled to hear that your switch to Samsung has been a positive experience and that your Galaxy device has impressed you in many ways. We appreciate having you in the Galaxy family. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for the recommendation! The Galaxy A17 5G offers reliable everyday performance, a durable design, and useful Galaxy features, making it a great choice you can depend on. We are thrilled to hear that your switch to Samsung has been a positive experience and that your Galaxy device has impressed you in many ways. We appreciate having you in the Galaxy family. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic Screen Quality
on October 10, 2026
Posted by: XRKingzliy
[This review was collected as part of a promotion.] It's nice for scrolling insta reels, colors are really poppy in netflix as well. A much wider display from the previous A models which in turn keeps content very visible. It's my favorite part of the phone to look at. Pictures taken on the flagships also look awesome on the display
Value
4
Response from Samsung USBy R&R, October 15, 2026
HIYA XRKingzliy,
Thank you for sharing your thoughts about the Galaxy A17 5G! The spacious display, vibrant colors, and sharp image quality make scrolling, streaming, and viewing photos even more enjoyable. It's wonderful to hear that the screen has become your favorite feature, especially for enjoying colorful content and photos taken with your other Galaxy devices. Keep enjoying that amazing view, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts about the Galaxy A17 5G! The spacious display, vibrant colors, and sharp image quality make scrolling, streaming, and viewing photos even more enjoyable. It's wonderful to hear that the screen has become your favorite feature, especially for enjoying colorful content and photos taken with your other Galaxy devices. Keep enjoying that amazing view, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on October 10, 2026
Posted by: NeneNene
[This review was collected as part of a promotion.] I wouldn't trade my phone for anything. I love everything about it...affordability and it's very user friendly. Great navigation through apps. Flawless!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung
on October 10, 2026
Posted by: MrsFAE
[This review was collected as part of a promotion.] I chose Samsung products always. This phone I got for free as a promotional offer when I switching cellular services has been such a blessing. I have always loved Samsung products and have had one as my phone my entire adult life. It's basically a computer in the palm of your hand. I am able to do about everything I need with speed and efficiency with Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for price point
on October 10, 2026
Posted by: Ivanov
[This review was collected as part of a promotion.] Bought this phone looking for a low-cost replacement for a previous broken device. I chose this model specifically because it was very affordable, and was impressed with the performance. Processing speed and battery life have indeed deteriorated over time, but this is to be expected. Haven't yet felt the need to upgrade to a new phone with better specs.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hola Ivanov,
The Galaxy A17 5G offers reliable everyday performance, a versatile camera, and long-lasting battery support for daily use. It's great to hear that the phone has continued to meet your needs, even as performance and battery life have evolved over time. The Device Care feature can help you monitor battery usage, available memory, and overall performance to keep your Galaxy running efficiently. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers reliable everyday performance, a versatile camera, and long-lasting battery support for daily use. It's great to hear that the phone has continued to meet your needs, even as performance and battery life have evolved over time. The Device Care feature can help you monitor battery usage, available memory, and overall performance to keep your Galaxy running efficiently. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US