Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,763 Reviews)
Open Ratings Snapshot
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Samsung A17
on October 12, 2026
Posted by: Edge10213
[This review was collected as part of a promotion.] This phone is like Smooth sailing throughout Scrolls great for multitasking, handling work and all sorts of computer business. Face to face has never been so clear and Handling cam calls has made life easier, so thanks for that.
Value
4 out of 5
4
Response from Samsung USBy R&R, October 13, 2026
Hello there Edge10213,

Thank you for the great feedback! Smooth scrolling, dependable multitasking, and clear video calling can make a big difference when your phone is part of both work and everyday life. We are glad your Galaxy A17 is keeping up with your business needs and making face-to-face calls easier. Here is to plenty more smooth sailing with Galaxy. Thank you for choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​Why My Samsung is My Absolute Favorite
on October 12, 2026
Posted by: Rainbow
[This review was collected as part of a promotion.] I choose my
Samsung phone because the Camera quality is Seriously amazing!Capturing every detail to the stunning display and smooth performance,It makes daily life and creating content effortless period.
​
Value
5 out of 5
5
Response from Samsung USBy R&R, October 15, 2026
Hey Rainbow,

Thank you for sharing what makes your Galaxy A17 5g a favorite! A detailed camera, vibrant display, and smooth everyday performance are a great combination for capturing content and staying productive. We are glad your phone makes both daily life and creating content feel effortless. Keep capturing those moments with Galaxy, and thank you for choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the Iphones
on October 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Samsung products. It's very easy to use and understand. I love how if I have a problem you guys will go out of your way to help me solve the problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy a17 5g
on October 11, 2026
Posted by: Becky13
[This review was collected as part of a promotion.] I chose to to tell you about my aquarium 5g because it allows me to learn how to navigate the system of a galaxy and figure out which is the next phone I'll choose
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung A17 5G
on October 11, 2026
Posted by: TexasLady
[This review was collected as part of a promotion.] It's a very great phone with good durability. Has a decent camera and good storage space. But the only issue with it is when you start getting the 128gs just a little over halfway full it starts glitching and being slow, at least in my opinion but this is the phone I chose so my son could have a phone.
Value
4 out of 5
4
Response from Samsung USBy R&R, October 13, 2026
Howdy TexasLady,

Thank you for sharing your experience with the Galaxy A17 5G. Its durable design, versatile camera, and useful storage make it a solid choice for staying connected. We are glad you chose it for your son. For the slower performance you notice as storage fills, Device Care can review storage and memory, clear unnecessary files, and close unused background apps to help keep the phone running smoothly. We appreciate your feedback and thank you for choosing Samsung.

Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great marvelous phone
on October 11, 2026
Posted by: Pabdfl
[This review was collected as part of a promotion.] Love samsung products. Great Great Great phone. My first choice over any brand of phones. My 2 go 2. Might get more into tech products if so I will go samsung sll the way. Tu samsung u r GREAT 🥰🥰🥰
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I choose to submit this review based on one ui 8.5
on October 11, 2026
Posted by: Jed307
[This review was collected as part of a promotion.] So my A17 5g is a great phone but 8.5 one ui is garbage as icontinue to experience crashes and it not working g properly can not wait for one ui 9 to come out I choose to write thus review on my own
Value
4 out of 5
4
Response from Samsung USBy R&R, October 12, 2026
Hiya jed307,

Thank you for sharing your reasons for submitting a review of your Galaxy A17 5G. This phone offers reliable everyday performance, 5G connectivity, and a familiar Galaxy software experience. We're glad to hear that you still enjoy the overall functionality of the device. However, we understand that experiencing repeated crashes after a software update can be frustrating during daily use. To improve stability, we recommend running Device Care, restarting your phone, and checking for any available software or app updates. We appreciate your feedback and thank you for choosing Samsung.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose this great phone
on October 11, 2026
Posted by: Tyker47
[This review was collected as part of a promotion.] I chose this phone because it's the perfect size not to big not to small and it's great for playing mobile games texting talking and internet searching
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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