Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,766 Reviews)
Rating breakdown 3,766 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Great product
on June 29, 2026
Posted by: Honeylavander26
[This review was collected as part of a promotion.] This phone is a step up from the Samsung Galaxy A16 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product slow speeds
on June 29, 2026
Posted by: Mellybelly
[This review was collected as part of a promotion.] It is an amazing device that is strong and extra sturdy i have dropped it over several times and it hasn't broken once yes the glass may be cracked on the camera but the camera still works amazing I may not know much about the galaxy ai which to me means it works so well i have no use to research it to find a better way for it the only problems I may have is its loading time and how slow it can get but thst may be the service so I gave it a five stars for how sturdy and strong it is holding up I am a clumsy person who drops her phone so often so having this type of phone is honestly amazing because it doesn't break very easily and its the perfect size I can hold it in my hands for hours at a time where it doesn't hurt perfect for if you are laying about doomscrolling or searching for jobs or eleven texting or calling. The phone itself is amazing the screen and how you look at is amazing and it can basically tell you you are having to much screen time because some times I do soo my app I watch video on burned into some parts but now major and goes away quickly but I also have my phone in bright because I can't see otherwise (my own problem not the phones) this is 10/10 and I would recommend to my friends this is great and amazing and I would gladly get another one from this brand of phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I luv my new galaxy A17 5g. It has better apps
on June 29, 2026
Posted by: ValleyGirl209
[This review was collected as part of a promotion.] My galaxy A17 5g apps are more options to choose from.my camera quality is excellent i have no complaints about it. I use my galaxy AI on my A17 5g more than you can imagine.my Bluetooth equalizer......I'm in love with the bass boost it has and it offers alot more features than my galaxy A15 did.im very happy with my new phone.thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and features!!!
on June 29, 2026
Posted by: Dajaca88
[This review was collected as part of a promotion.] This phone is amazing and user friendly. It has high performance and responds beautifully to input. The weight and size are perfect too for my hands. Overall a great phone to own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on June 29, 2026
Posted by: MrsHolte
[This review was collected as part of a promotion.] When I use the phone, it is pretty good. And the details on it is very cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is truly remarkable and extraordinary.
on June 29, 2026
Posted by: JerJer
[This review was collected as part of a promotion.] I use the Galaxy AI a lot actually, i use it for anything, even the smallest things, I just like seeing it in action and helping me no matter what, truly an amazing AI I do also use my phone for instagram, youtube, discord, reddit, ETC. I have other social media apps but those are the ones I use frequently because this phone helps me keep contact with my friends. I also LOVE how seamless everything is, to everything being at your finger tips, to even going as far as buttons don't have that boxy look, but rather the smooth circular look, it makes me feel sophisticated in a way. I sometimes use Netflix, but this is only when I scan QR codes to play Netflix games with my family.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there JerJer,
We appreciate your enthusiasm for your Galaxy A17 5G! Thank you for sharing your thoughts with us. The Galaxy A17 5G combines helpful AI tools, smooth social media performance, and a clean, polished interface that is easy to navigate. We love how it helps you stay connected with friends, enjoy family games, and manage even the smallest everyday tasks. The thoughtful design enhances the overall experience, making it feel more sophisticated. Thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your enthusiasm for your Galaxy A17 5G! Thank you for sharing your thoughts with us. The Galaxy A17 5G combines helpful AI tools, smooth social media performance, and a clean, polished interface that is easy to navigate. We love how it helps you stay connected with friends, enjoy family games, and manage even the smallest everyday tasks. The thoughtful design enhances the overall experience, making it feel more sophisticated. Thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, affordable phone !
on June 29, 2026
Posted by: Sheyenne916
[This review was collected as part of a promotion.] This phones i fast and overall great ! The camera quality is amazing and its super fast when i am going back and forth between apps ! And Galaxy AI is very useful and convenient to use ! I love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is slow and freezes at times. Not the b
on June 29, 2026
Posted by: LadyPeace
[This review was collected as part of a promotion.] I use my Galaxy A17 for personal business, for social media and to play games. To record memories via video and pictures.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Greetings LadyPeace,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US