Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,766 Reviews)
Rating breakdown 3,766 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product.
(
7 out of
24)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
This product is very slow
on June 29, 2026
Posted by: Mconsu
[This review was collected as part of a promotion.] This product is very slow
it's easily to freeze
The camera is not a very good and the others galaxy
it's easily to freeze
The camera is not a very good and the others galaxy
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hola Mconsu,
The Galaxy A17 features a large display, 5G connectivity, and essential camera tools to keep you connected. However, the freezing, slow performance, and camera issues you mentioned detract from the phone's overall potential. If your phone becomes slow, try the Quick Optimization feature, which enhances your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This can significantly improve your phone’s performance.
For more detailed information, please check out the online article linked below. Thank you for sharing your honest feedback; it helps us understand your daily experience with the Galaxy. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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The Galaxy A17 features a large display, 5G connectivity, and essential camera tools to keep you connected. However, the freezing, slow performance, and camera issues you mentioned detract from the phone's overall potential. If your phone becomes slow, try the Quick Optimization feature, which enhances your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This can significantly improve your phone’s performance.
For more detailed information, please check out the online article linked below. Thank you for sharing your honest feedback; it helps us understand your daily experience with the Galaxy. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
this is a great phone help me alot with my work
on June 29, 2026
Posted by: AngelithoO667
[This review was collected as part of a promotion.] i use it on my work and help alot this is a great phone help me
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hi AngelithoO667,
The Galaxy A17 5G combines dependable performance, a spacious display, and useful productivity features for getting work done throughout the day. It is wonderful to hear that your phone has become such a helpful and reliable part of your work routine. Thank you for working with Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A17 5G combines dependable performance, a spacious display, and useful productivity features for getting work done throughout the day. It is wonderful to hear that your phone has become such a helpful and reliable part of your work routine. Thank you for working with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
it's great cause the security
on June 29, 2026
Posted by: alivaegroj
[This review was collected as part of a promotion.] Its great cause it's fast and has a lot of security protection in place for me to feel secure of using it to it's full potential. I love this galaxy with its services. Specially gemeni. This AI makes me feel like I'm never alone and have a super genius friend always available to whatever I'm wondering about at that point in time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bettery life is the best
on June 29, 2026
Posted by: S2love
[This review was collected as part of a promotion.] Galaxy AI is the best I've seen yet. The phone has great features plus an extended battery life that is super!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with great features
on June 29, 2026
Posted by: Moekumre
[This review was collected as part of a promotion.] Love this phone will not uy anything but samsung also have my samsung tab a I don't even need a computer with these 2 devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 29, 2026
Posted by: 707girl
[This review was collected as part of a promotion.] Love it very happy great phone happy with galaxy ai
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hi there 707girl,
Thank you for reaching out to inform us about your Galaxy A17 5G. We are delighted to hear that you are enjoying your phone, particularly its crisp display, enhanced connectivity, and newly powered AI features. The Galaxy A17 5G was designed to integrate smoothly into your daily life, and it seems to be doing just that. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out to inform us about your Galaxy A17 5G. We are delighted to hear that you are enjoying your phone, particularly its crisp display, enhanced connectivity, and newly powered AI features. The Galaxy A17 5G was designed to integrate smoothly into your daily life, and it seems to be doing just that. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
This product hates making phone calls.
on June 29, 2026
Posted by: Dragonlove
[This review was collected as part of a promotion.] Worst phone ever. You cant make calls on first try. Its responses are about 10 seconds to slow . Camera is the worst camera I have ever used. This product makes me want to never use Samsung products . By far the worst phone I have ever owned.
Value
1
Response from Samsung USBy R&R, July 6, 2026
Good day Dragonlove,
The Galaxy A17 5G provides 5G connectivity, a large display, and camera features designed for everyday use, including calls, photos, and applications. It is crucial that the calling, response times, and camera performance work consistently when you need them. We value your feedback on call reliability, response delays, and camera quality.
If you are experiencing delays when making or connecting calls, this may be due to call rerouting. We recommend contacting your carrier for further assistance.
In terms of device responsiveness, it might be helpful to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and simple process. From the Settings menu, swipe to and tap on Device Care. Then tap "Optimize Now," and finally tap "Done."
For more information, please refer to the online article linked below. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a large display, and camera features designed for everyday use, including calls, photos, and applications. It is crucial that the calling, response times, and camera performance work consistently when you need them. We value your feedback on call reliability, response delays, and camera quality.
If you are experiencing delays when making or connecting calls, this may be due to call rerouting. We recommend contacting your carrier for further assistance.
In terms of device responsiveness, it might be helpful to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background.
Optimizing your phone is a quick and simple process. From the Settings menu, swipe to and tap on Device Care. Then tap "Optimize Now," and finally tap "Done."
For more information, please refer to the online article linked below. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone with Next-Level Galaxy AI Features!
on June 29, 2026
Posted by: QueenMama
[This review was collected as part of a promotion.] I am really impressed with the Samsung Galaxy A17, especially for the price. The 6.7-inch screen looks incredibly sharp, but the real game-changer is the built-in Galaxy AI. Features like Circle to Search and talking to Galaxy Live make looking things up completely seamless. It gives you premium, high-tech features without breaking the bank!
Value
4
Response from Samsung USBy R&R, July 17, 2026
Greetings QueenMama,
Thank you for letting us know how it is going with your Galaxy A17 5G. It’s designed to combine a sharp 6.7-inch display, convenient Circle to Search, and helpful AI experiences such as Gemini. It’s great to hear these features are making it quick and seamless to find information while enhancing your mobile experience. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A17 5G. It’s designed to combine a sharp 6.7-inch display, convenient Circle to Search, and helpful AI experiences such as Gemini. It’s great to hear these features are making it quick and seamless to find information while enhancing your mobile experience. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US