Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,766 Reviews)
Open Ratings Snapshot
Rating breakdown 3,766 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
160
29%of customers recommend this product. 
(
7 out of 24
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This screen is super good I dropped it couple time
on June 29, 2026
Posted by: Kane2good
[This review was collected as part of a promotion.] When I game on it it's super good I can play roblox
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great for many reasons.
on June 29, 2026
Posted by: Kisser
[This review was collected as part of a promotion.] I really love my Galaxy A17 5G. It takes great pictures, has lots of storage space for all my pictures, and the capability to download and use many apps. The speed doesn't lag when using each app individuality. The only thing I don't like about the A17 is if I'm watching YouTube, and use picture in picture, or Spotify, and minimize the app, and play a game at the same time, the video will buffer and lag. I did not have this issue with my A15. But everything eles is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great and easy to use.
on June 29, 2026
Posted by: DaygoTwin
[This review was collected as part of a promotion.] Galaxy AI is very helpful and very convenient. My galaxy A17 is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on June 29, 2026
Posted by: Bbbb456789
[This review was collected as part of a promotion.] I like the phone it works for me it's only when you have games that are on too big too many gigs and I use a lot of games playing games the rest of the options that I have on here as far as . Voice sounds good what's your fast phone when it comes to opening apps about phone when you just want to listen to some music
Value
4 out of 5
4
Response from Samsung USBy R&R, July 17, 2026
Howdy Bbbb456789,
We are thrilled you are enjoying your Galaxy A17 5G and have reached out to let us know. The Galaxy A17 5G delivers clear audio, quick access to everyday apps, and a vibrant display for music, entertainment, and daily use. It is good to hear that the phone works well for your regular needs, though larger games can place greater demands on its performance and storage. Your feedback helps show how the device handles different types of mobile gaming.
Thank you for being part of the Samsung community.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love galaxy so much y'all the best phone ever
on June 29, 2026
Posted by: Sinner91
[This review was collected as part of a promotion.] Love it ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙 💜 💖 💗 💘 ❤️ 💙
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Price is good but you get what pay for.
on June 29, 2026
Posted by: Wowser
[This review was collected as part of a promotion.] Just a cheap phone. I use to text browsing and calling.
Value
3 out of 5
3
Response from Samsung USBy R&R, July 1, 2026
Hey there Wowser,
Thank you for taking the time to leave your feedback. The Galaxy A17 5G offers AI features, 5G connectivity, and a large display designed for everyday communication and entertainment. We appreciate you sharing how you use your phone for texting, browsing, and calling. Your comments about your overall experience are valuable and will be shared with our teams as we continue enhancing future Galaxy devices. Thank you for choosing Samsung.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great so far.
on June 29, 2026
Posted by: Jam5Aloe
[This review was collected as part of a promotion.] I'm very happy with my purchase. I wish that I could upgrade to a newer model but when I can I would love to see how it differs from what I have now. When it's time for a change I'll see if it's worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy phone has good features
on June 29, 2026
Posted by: Galaxyphoneuser
[This review was collected as part of a promotion.] It's a good phone, different from the Motorola I was using, trying to get used to to, but fairly good device
Value
4 out of 5
4
Response from Samsung USBy R&R, July 16, 2026
Hi Galaxyphoneuser,
Thank you for sharing your thoughts on your Galaxy A17 5G. The vivid display, reliable 5G connectivity, and easy access to everyday AI features make the Galaxy A17 5G a capable device. We appreciate you taking the time to become familiar with your Galaxy A17 5G experience since switching. Thank you for joining the Samsung family.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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