Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,765 Reviews)
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
I feel my phone lags , butt I don't love Samsung
on July 19, 2026
Posted by: Jkprobbin
[This review was collected as part of a promotion.] I don't know anything about AI or how it works, I'm trying to learn my new phone. I'd like to upgrade to the z fold.
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hi Jkprobbin,
Thank you for sharing your thoughts on the Galaxy A17 5G. This phone features a vibrant display, a versatile camera system, and helpful Samsung tools designed to simplify everyday tasks. Getting accustomed to a new phone and exploring the AI tool can take time, particularly if you experience slower performance. It's exciting to hear that the larger folding display and multitasking capabilities of the Galaxy Z Fold have piqued your interest. Thank you for continuing to grow with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. This phone features a vibrant display, a versatile camera system, and helpful Samsung tools designed to simplify everyday tasks. Getting accustomed to a new phone and exploring the AI tool can take time, particularly if you experience slower performance. It's exciting to hear that the larger folding display and multitasking capabilities of the Galaxy Z Fold have piqued your interest. Thank you for continuing to grow with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Basic samsung
on July 17, 2026
Posted by: Amber1990
[This review was collected as part of a promotion.] Pretty much a basic plain samsung easy to use and navigate through
Value
3
Response from Samsung USBy R&R, July 20, 2026
Good day Amber1990,
Thank you for taking the time to reach out and share your thoughts on your Galaxy A17 5G. Designed to offer simple navigation, a vibrant display, and reliable 5G connectivity for everyday tasks, it is great to hear that the familiar Samsung layout makes the phone easy to use. Our goal was to create a device that is simple to use, packed with essentials, and a reliable option for our users. We value your feedback. Thank you for choosing Samsung Galaxy.
-Ty
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Thank you for taking the time to reach out and share your thoughts on your Galaxy A17 5G. Designed to offer simple navigation, a vibrant display, and reliable 5G connectivity for everyday tasks, it is great to hear that the familiar Samsung layout makes the phone easy to use. Our goal was to create a device that is simple to use, packed with essentials, and a reliable option for our users. We value your feedback. Thank you for choosing Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
OK features
on July 17, 2026
Posted by: Sadhondaowner
[This review was collected as part of a promotion.] The phone is actually nice for the price it runs pretty smooth for a low grade phone
Value
3
Response from Samsung USBy R&R, July 20, 2026
Greetings Sadhondaowner,
Thank you for sharing your insight on your Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a triple-stack camera system, and smooth connectivity for everyday browsing and communication. We are glad the phone has been running smoothly and giving you an enjoyable Galaxy experience. Thank you for being part of the Samsung Galaxy community.
-Ty
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Thank you for sharing your insight on your Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a triple-stack camera system, and smooth connectivity for everyday browsing and communication. We are glad the phone has been running smoothly and giving you an enjoyable Galaxy experience. Thank you for being part of the Samsung Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The experience you have to experience
on July 16, 2026
Posted by: LivingMyBlessedLife
[This review was collected as part of a promotion.] If you're looking for a new phone and are someone who does the research before spending their hard earned money like myself and are skeptical about the more cost efficient ones because life experiences have taught you, "buy cheap, get cheap" well I'm here to educate you a little with my personal experience, the Galaxy A17 5G is the exception to the rule. If you enjoy a large screen without the large dent in your financial situation then the A17 5G is a no brainer. The integrated Galaxy AI also makes life a no brainer providing all the "on hand" assistance one could ask for! I was skeptical due to some reviews saying the A17 processor seemed slow and lagging when it came to app hopping and multitasking but that's just NOT THE TRUTH. I have a job that requires me to run a navigation app and all day phone communication and operations and the Galaxy A17 5G is preforming as needed! In conclusion I am very satisfied with where I decided to spend my hard earned money because in today's economy and inflation I can't afford to spend money on things that don't fully serve their purpose and the Galaxy A17 5G is the perfect daily for those that want to improve their life and I can tell you with full genuine transparency that I DO NOT have buyers remorse. Stay blessed.
Value
5
Response from Samsung USBy R&R, July 23, 2026
We love to hear from you, LivingMyBlessedLife! It's great to know that you are enjoying your Galaxy A17 5G and exploring all its features. The Galaxy A17 5G offers a large display, reliable performance, and useful AI tools to help with your busy days. It's wonderful to know that navigation, communication, and switching between apps remain smooth throughout your workday. Your experience highlights how capable the A17 5G can be as a dependable everyday companion. Thank you for choosing Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Glitches a lot due to insufficient memory
on July 15, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy A17 seems like a step up from mu previous phones, but it pauses as if your input is not received before responding, usually after I've thumped the screen again confusing the phone with a second unintended input. Could be Galaxy AI trying to decide what I want. Need a simpler, stripped down (just compared to the apparently locked-in factory load) Android. Great phone if it weren't overtaxed to the point of failure. I have two.
Value
2
Response from Samsung USBy R&R, July 16, 2026
Hello there Love2Shop,
Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 13, 2026
Posted by: Cindabugg74
[This review was collected as part of a promotion.] Galaxy Al have made everything easy for me. The camera the settings. Everything about it is 10/10.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hola Cindabugg74,
Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
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Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: GoreBaybee
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for everything. I will keep using it for now
Value
5
Response from Samsung USBy R&R, July 14, 2026
Greetings GoreBaybee,
Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
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Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: Allykatt
[This review was collected as part of a promotion.] Modern and sleek outside look. Super fast no slow loading times. Excellent camera quality including front and back camera. Galaxy ai
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hello Allykatt,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US