Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,765 Reviews)
Open Ratings Snapshot
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
This product has good storage
on August 8, 2026
Posted by: Laleann
[This review was collected as part of a promotion.] I use my device for a little bit of everything for work and school and research
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A really good phone for the price!
on August 8, 2026
Posted by: SamsungonTop
[This review was collected as part of a promotion.] I've had use the phone for a solid 2 weeks and I really like the phone. Despite it just being like the A16 which I'm now currently using, I feel like it brings more power with. Picture quality is now better with OIS, Having a lot of expandable storage made storing files and pictures down, and it can do normal basic things without any struggle just like it's little brother. I really don't have any bad things to say other than the occasional sttuters in performance but I think more people should try this phone if they really want a phone without make a big hole in their wallet.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great value for the miney
on August 7, 2026
Posted by: Shadow2010
[This review was collected as part of a promotion.] Top quality like the battery life it fits easily in my hand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy A17 5g
on August 7, 2026
Posted by: Mrsvandermaiden2024
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5g because it seemed like a decent phone, which it is. The camera take clear vibrant pictures and the sound quality is very good and loud.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
A starter phone for a newbie
on August 7, 2026
Posted by: Diago5150
from Georgia
This is undoubtedly the worst Samsung phone I have ever had. So bad I don't know where to start. It lags, can't multitask, won't stay connected to wifi, the camera ....etc. Atp, I'm currently looking for another phone and TRASH this one. At least the battery life is okay.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R, August 11, 2026
Hello there Diago5150,

Thank you for sharing your thoughts on your Galaxy A17 5G. If you are noticing that your phone is taking a while to keep up with your needs, a quick optimization is always a great option. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. You can find out more by checking the online article linked below. We appreciate your feedback and thank you for being a part of the Samsung community.

Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on August 7, 2026
Posted by: Jeremy
[This review was collected as part of a promotion.] I mostly use my phone for gaming but it has excellent quality for the gaming experience I'm extremely happy I chose this device it's amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Watch
on August 7, 2026
Posted by: Addictedtoallthings
[This review was collected as part of a promotion.] This is my first smart watch and I chose a Samsung Galaxy watch and it was overall the Best.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 6, 2026
Posted by: ITGeek
[This review was collected as part of a promotion.] The phone has been great. Doesn't seem to slow down and has enough memory for what I use it for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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