Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,765 Reviews)
Open Ratings Snapshot
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This phone is awesome
on August 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I loved this phone more than my A14 due to its more responsive NFC from a quick distance, also for games? I would say a kind of in my opinion, it runs good but lags and heats up when starting any kind of game, I did use the game panel to change the FPS and quality and it works fortunately, I love how this even supports 5G line network. Good Product and great for using for work too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
SAMSUNG A17
on August 8, 2026
Posted by: ALEX1969
[This review was collected as part of a promotion.] I choose the Samsung a17 because I had great luck with all of my Samsung phones. It has a lot of great features it's only draw back, the operating system freezes and need to restart it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best
on August 8, 2026
Posted by: FliDakidd10
[This review was collected as part of a promotion.] I love samsung this is my favorite brand for reals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Products for Life
on August 8, 2026
Posted by: Skittles8169
[This review was collected as part of a promotion.] I chose a Samsung phone originally about 25 years ago because of the quality products I've owned over the decades. I knew i was getting quality with a Samsung, and that combined with the ease of everything related to using a Samsung phone is why I always come back to Samsung. Next is a Samsung TV, and a Samsung tablet. Thank you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool phone has many tools I can easily work thanks
on August 8, 2026
Posted by: Baloo88
[This review was collected as part of a promotion.] Is the best phone I had with great and many tools has many tech features including NFC and tracking health heart I would definitely recommend it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE PERFECT CUSTOMIZABLE PHONE FOR MOST!!!
on August 8, 2026
Posted by: OlSaintN1c94
[This review was collected as part of a promotion.] I choose the SAMSUNG GALAXY A17 5g WOW!!! amazing picture perfect quality, especially when you look at the price and what it can do...
Not lieing its awesome... (Lags a little While me being a gamer) but what do u Expect with an OLDER phone... I bought it new out the box and I got 4 others to get one and their stoked I told them because multi screen able to lock apps so you dont dismiss them... completely customizable to your liking to the drop screen to the app screen to the main and lock... ALSO camera has filters just like snap does haha 😄 I'm in love with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This products camera is awsome
on August 8, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] I chose this samsung A17 for streaming, games, listening to music, ect...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mama D's A17
on August 8, 2026
Posted by: Dreamsnana
[This review was collected as part of a promotion.] I've had the A15 and A16 but I think my A17 is a dud. Since purchasing the A17 in February 2026 I've had nothing but problem after problem!! It's lost my contacts twice, the UI system keeps crashing and I have to restart the app I'm in, I'm just so disappointed with my A17. But it won't deter me from continuing to buy Samsung products.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 11, 2026
Hi Dreamsnana,

Thank you for sharing your journey with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and dependable battery life for everyday use. We appreciate you informing us about the issues you've faced with lost contacts, UI crashes, and having to restart apps.

If you start to notice that your device is slowing down, it may be a good idea to do a quick optimization. The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is fast and straightforward. To optimize your device, go to Settings, swipe to find Device care, tap on "Optimize now," and then hit "Done." You can find out more by checking out our online article linked below.
It means a lot that your experience has not diminished your confidence in Samsung. We recommend that during your next upgrade, you consider looking into a "S Series" model. Your feedback helps us continue improving the Galaxy experience. Thank you for being part of the Samsung community.

-Ty

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Written by a customer while visiting Samsung US
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