Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,765 Reviews)
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1
Very disappointed in it
on August 17, 2026
Posted by: Disapointed
[This review was collected as part of a promotion.] I had to get a new phone bie to my old note 9 was getting outdated. I use my phone for work and personal business. The old note 9 would not allow me to upload new apps etc. This was the ONLY reason for getting a new phone. I was informed this A17 phone is like the old Note 9 but better. They were so wrong. First of all so bery slow im response. It takes 3 hrs to charge with the "fast charger" that came with the new phone. It was a cord only no block or anything else. This phone does not allow me.to place.it on a charging station like the old phone. If I could go back or return this phone I would in a heartbeat. Do not get an A17 phone.
Value
1
Response from Samsung USBy R&R, August 20, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers a large display, 5G connectivity, and convenient camera features for everyday use. We understand that transitioning from a long-time Galaxy Note device can make differences in responsiveness and charging particularly noticeable. We appreciate you providing details about your experience, as it helps Samsung learn from your feedback.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers a large display, 5G connectivity, and convenient camera features for everyday use. We understand that transitioning from a long-time Galaxy Note device can make differences in responsiveness and charging particularly noticeable. We appreciate you providing details about your experience, as it helps Samsung learn from your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Why is choose samsung every time
on August 17, 2026
Posted by: Puffer
[This review was collected as part of a promotion.] I absolutely love my a17 5g. I got it as a birthday gift and fell in love with it. It has so many features. The quality and performance is amazing honey. I choose to keep my a17 because its unmatched from every other phine ive had. No other phone has had the camera quality. I can capture every deatail and every memory in seconds. I love my phone so much. Ive used many other samsung products and have loved them all. I recently got a new dishwasher and it leaves all my dishes spotless. I choose samsung for its amazing quality and cant wait to see what comes from this amazing company in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has a good futu but that's pretty different some
on August 17, 2026
Posted by: Dboycox
[This review was collected as part of a promotion.] I chose the Galaxy because it's best and great camera qualitys
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I CHOSE Samsung galaxy a17
on August 17, 2026
Posted by: Barracuda
[This review was collected as part of a promotion.] I am glad I CHOSE Samsung galaxy a17. It's great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from the 15!
on August 17, 2026
Posted by: ValDee75
[This review was collected as part of a promotion.] I was in desperate need of an upgrade, but I loved my A15, so I chose to stick with Samsung and upgrade to the A17 5G. I am glad I did!
Graphics are top notch..blah blah...I don't know all that tech talk, I just know I can get all the apps I want on it with plenty of room and I can still add an SD card to add more room if I need more...that's why I needed to upgrade...not enough space!
The new one...I can play all my games, have a ton of pix, all my travel apps, my learning apps, etc.
It's also a bit bigger, so my older (50yo) eyes can see it better LOL
Definitely worth an upgrade or at least a look see!
Totally recommend 10/10!
Graphics are top notch..blah blah...I don't know all that tech talk, I just know I can get all the apps I want on it with plenty of room and I can still add an SD card to add more room if I need more...that's why I needed to upgrade...not enough space!
The new one...I can play all my games, have a ton of pix, all my travel apps, my learning apps, etc.
It's also a bit bigger, so my older (50yo) eyes can see it better LOL
Definitely worth an upgrade or at least a look see!
Totally recommend 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new samsung A17 5g phone is one great phone.
on August 17, 2026
Posted by: La17phonegirl
[This review was collected as part of a promotion.] No matter what I choose, whether I'm playing games, texting, listening to audio books at work, paying bills, shopping on line, or talking to a loved one, my A17 5g phone works great while doing it. It has a long battery battery life, clear visual, and good sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 21, 2026
Hello Bubbasmash,
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a versatile camera system, and reliable everyday capabilities. However, experiencing frequent restarts, freezing, and inconsistent camera focus can be frustrating during daily use.
If your phone is freezing, it may be helpful to use the Quick Optimization feature, which enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap on "Optimize Now," and then tap "Done."
For more information, please refer to the online article linked below. There's also a resource available on how to use your phone's camera effectively. We appreciate the details you've provided as Samsung continues to work on improving performance and enhancing the Galaxy experience.
Use camera features on the Galaxy A17 5G
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 17, 2026
Posted by: Love2hunt
[This review was collected as part of a promotion.] Samsung has always been the device of choice for me. On the daily, I keep up with clients and emails. The battery stays charged, and the device is simple to use.
Value
5
Written by a customer while visiting Samsung US