Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,765 Reviews)
Open Ratings Snapshot
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Started out as a great phone.
on August 17, 2026
Posted by: Ram50Ron
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A71 5G because of its features even though the cost was significantly higher than my most previous phone. It has worked very well, but I'm EXTREMELY DISAPPOINTED that Samsung doesn't continue to offer supported Software OS upgrades. Built in obsolescence is a disgusting practice when the phine and features are still worth supporting for most users.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Its slow in processing
on August 17, 2026
Posted by: PersonOfInterest813
[This review was collected as part of a promotion.] It slow ..like when I chose a app. It takes a minute for it to open. When I make a phone call..same thing I have to wait for the screen to open than dial. Personally I don't like the phone but its what I have for now.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 20, 2026
Hey there PersonOfInterest813,

Thank you for sharing your experience with your Galaxy A17 5G. We appreciate your insights regarding the behavior of your device when selecting apps. The Galaxy A17 5G offers 5G connectivity, a spacious display, and versatile camera features for everyday use. We understand that delays in opening apps or making calls can disrupt your daily tasks. Thank you for your feedback on Samsung as we continue to improve Galaxy performance.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature
on August 17, 2026
Posted by: Ninaross
[This review was collected as part of a promotion.] I love the features of this phone takes nice photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 17, 2026
Posted by: Wander2water
[This review was collected as part of a promotion.] I love how the Samsung products arnt proprietary. I enjoy being able to customize my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on August 17, 2026
Posted by: MacNac0507
[This review was collected as part of a promotion.] I chose this product because of how easy it is to manage
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great products
on August 17, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] I choose my Samsung Galaxy A17.The cameras are great, good graphics.I really enjoy samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone is ok.
on August 17, 2026
Posted by: Electricill
[This review was collected as part of a promotion.] This phone is ok very glitchy going in and out of apps. Especially while using the camera
Value
3 out of 5
3
Response from Samsung USBy R&R, August 20, 2026
Hi there Electricill,

Thank you for sharing your thoughts on the Galaxy A17 5G. This phone features a spacious display, 5G connectivity, and versatile camera options for capturing everyday moments. We understand that glitches while switching between apps or using the camera can disrupt your experience. We appreciate your feedback as Samsung works to improve the performance of the Galaxy series.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on August 17, 2026
Posted by: Bambam
[This review was collected as part of a promotion.] I'm glad I chose the Samsung phone I absolutely love it so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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