Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,765 Reviews)
Open Ratings Snapshot
Rating breakdown 3,765 reviews
5 Stars
2,203
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product has some great features
on August 17, 2026
Posted by: BubsMom
[This review was collected as part of a promotion.] I'm glad that I chose the Samsung A17. It's a great phone. I just need to get a bigger memory card I've got doesn't let my phone work very fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very low budget
on August 17, 2026
Posted by: Pleazuresp
[This review was collected as part of a promotion.] I chose to get a low budget phone and now I miss most my phone calls and when I try to make a call I would say 80 % of the time my call says no service
Value
3 out of 5
3
Response from Samsung USBy R&R, August 21, 2026
ood day Pleazuresp,

Thank you for sharing your reason for choosing the Galaxy A17 5G. We understand that you are experiencing issues with your calls not connecting, which is likely due to network rerouting. This problem often stems from an update made by your carrier, and many users have reported similar behavior when trying to make calls. We recommend contacting your mobile carrier for instructions on rerouting your calls to ensure a more reliable connection. We appreciate your feedback and thank you for making Samsung your preferred choice.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The A17 phone has been the best phone
on August 17, 2026
Posted by: Blueboy58
[This review was collected as part of a promotion.] The A17 is fast and reliable. I have been using it for years and never had any problems. I use it daily and love every aspect of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The A17 phone has been the best phone
on August 17, 2026
Posted by: Blueboy58
[This review was collected as part of a promotion.] The A17 is fast and reliable. I have been using it for years and never had any problems. I use it daily and love every aspect of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My best phone to date
on August 17, 2026
Posted by: NewSteve
[This review was collected as part of a promotion.] I love my Samsung Galaxy phone. I love all the features that it offers. I can't wait to be able to upgrade to a newer model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 17, 2026
Posted by: Newtoysarethebest
[This review was collected as part of a promotion.] I am so glad that I chose the A17 5G for my son. He loves it. He uses it for gaming and videos. He says it is so much faster than his last phone and gaming is smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on August 17, 2026
Posted by: Gratefulphonehead
[This review was collected as part of a promotion.] I originally did not choose this phone but i am very please with it's functionality, design, appearance, and features. It functions well in all aspects of quality and uusefulness. The price was also reasonable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this smartphone
on August 17, 2026
Posted by: SurfyCoyotes89
[This review was collected as part of a promotion.] Ever since I changed from Motorola to Samsung, Samsung gave me more efficient options and more better qualities than my older phone, I am very glad and thankful that I chose Samsung and will forever stay with it for a while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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