Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
First-time buyer
on August 18, 2026
Posted by: TheChosenOne
[This review was collected as part of a promotion.] This was my first Samsung Galaxy device. Was it that I chose the Galaxy A17 5G or was it the Galaxy A17 5G that chose me? If free will is real then, yes, I chose the Galaxy A17 5G. We must then ask why, Mr. Anderson. Why, why, why I chose the Galaxy A17 5G. I chose the Galaxy A17 5G because I chose to...and before you ask the answer is "yes" I chose to write this review on my Galaxy A17 5G and it was good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Needs more memory
on August 18, 2026
Posted by: Jpatrick1123
[This review was collected as part of a promotion.] It's a good phone just wish it was a little faster and more memory
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I really enjoy my Samsung
on August 18, 2026
Posted by: RiverPrincess
[This review was collected as part of a promotion.] Samsung has given me the best cell phone experience. I find other brands difficult to use and wouldn't choose a different brand given the opportunity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Happy for my upgrade
on August 17, 2026
Posted by: Only1phone
[This review was collected as part of a promotion.] It was time for an upgrade and I didn't know what phone I wanted. After searching for what seems like an hour, I finally found my Samsung A17. I'm glad I chose this phone because it's easier to manage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome battery
on August 17, 2026
Posted by: Dustyx
[This review was collected as part of a promotion.] Lovely phone that's a great battery stays charged 2 days straight great.\nPictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Operating system crash
on August 17, 2026
Posted by: bignunufam
[This review was collected as part of a promotion.] Every now and then my phone will decide to slow up freeze and then crash I know what to do to make this stop but wish I didn't have to deal with it at all
Value
3
Response from Samsung USBy R&R, August 24, 2026
Greetings bignunufam,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, versatile camera capabilities, and reliable everyday connectivity. We understand that occasional slowdowns, freezing, and crashes can disrupt your experience, even when you know how to get things back on track.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. The good news is that these concerns can often be resolved without sending your device in for service.
Here are some steps you can take:
1. **Check Storage Space:** Ensure your device has enough available storage.
2. **Internet Connection and Battery:** Verify that your phone or tablet is connected to the internet and has at least a 50% charge before installing software updates. Some carriers may require a Wi-Fi connection for updates and won’t allow you to use mobile data.
3. **Clean Up Storage:** If your device lacks sufficient storage, you can free up space using Device Care.
Performing simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. For more detailed information, please check the linked article below. Thank you for sharing your experiences as Samsung continues to enhance Galaxy performance.
Samsung phone or tablet freezes and crashes
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, versatile camera capabilities, and reliable everyday connectivity. We understand that occasional slowdowns, freezing, and crashes can disrupt your experience, even when you know how to get things back on track.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. The good news is that these concerns can often be resolved without sending your device in for service.
Here are some steps you can take:
1. **Check Storage Space:** Ensure your device has enough available storage.
2. **Internet Connection and Battery:** Verify that your phone or tablet is connected to the internet and has at least a 50% charge before installing software updates. Some carriers may require a Wi-Fi connection for updates and won’t allow you to use mobile data.
3. **Clean Up Storage:** If your device lacks sufficient storage, you can free up space using Device Care.
Performing simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. For more detailed information, please check the linked article below. Thank you for sharing your experiences as Samsung continues to enhance Galaxy performance.
Samsung phone or tablet freezes and crashes
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed and manubering is easy
on August 17, 2026
Posted by: Chepe001
[This review was collected as part of a promotion.] These device is easy to use and super accesable the speed is fine and I'am very happy with it
I strongly recommend it...
I strongly recommend it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new Samsung phone its the greatest
on August 17, 2026
Posted by: LoveMyPhones
[This review was collected as part of a promotion.] This phone has all the perks and features you could ask for. I chose the Samsung a17 bc of all the amazing things you can do with the features. They have excellent security. Wonderful for work spaces and great for developers
Value
5
Written by a customer while visiting Samsung US