Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
Mediocre at best.
on August 19, 2026
Posted by: Donquixote04
from Georgia
The internet connectivity is not great, i.e. no matter how fast the provider is, websites load very slowly. I actually got better loading speeds from my old A53, this is using a network running at 120 mbps. The phone gets very hot during game play, even with most basic, low graphics games. The battery seems to last a full day without any difficulty. Display is comparable to my old A53. I haven't really tested the camera yet, but I'm sure it will do what I need. My overall conclusion, I guess I can say, I got what I paid for.
I would recommend this to a friend!
Features
2
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R, August 25, 2026
Hi Donquixote04,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G features a full-day battery, a vibrant display, and a capable camera system for everyday use. We are pleased that the battery performance has met your expectations. However, we understand that slow website loading and increased heat during basic gaming can impact your overall experience.
The Samsung Galaxy A17 5G is equipped with only 4 GB of RAM and an Exynos 1330 processor, which can lead to slower web loading compared to your previous Galaxy A53, which had superior RAM and specifications. This slowdown is particularly noticeable when there are multiple background processes or browser caches affecting system performance.
To enhance your connectivity speed, we recommend the following steps:
1. Open your phone settings and locate your browser app (such as Chrome or Samsung Internet).
2. Tap on "Storage" and select "Clear Cache."
Additionally, you can free up RAM by using the built-in Device Care feature in your settings to clean memory and close any hidden apps running in the background.
You can find more information by checking the link provided below. Your feedback comparing the Galaxy A17 5G with your previous Galaxy A53 is valuable to Samsung.
Slow mobile data speed on your Samsung phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G features a full-day battery, a vibrant display, and a capable camera system for everyday use. We are pleased that the battery performance has met your expectations. However, we understand that slow website loading and increased heat during basic gaming can impact your overall experience.
The Samsung Galaxy A17 5G is equipped with only 4 GB of RAM and an Exynos 1330 processor, which can lead to slower web loading compared to your previous Galaxy A53, which had superior RAM and specifications. This slowdown is particularly noticeable when there are multiple background processes or browser caches affecting system performance.
To enhance your connectivity speed, we recommend the following steps:
1. Open your phone settings and locate your browser app (such as Chrome or Samsung Internet).
2. Tap on "Storage" and select "Clear Cache."
Additionally, you can free up RAM by using the built-in Device Care feature in your settings to clean memory and close any hidden apps running in the background.
You can find more information by checking the link provided below. Your feedback comparing the Galaxy A17 5G with your previous Galaxy A53 is valuable to Samsung.
Slow mobile data speed on your Samsung phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone because it was meant for me.🙏
on August 19, 2026
Posted by: Believe66
[This review was collected as part of a promotion.] My A16 has served me in my connection with God in every app I use. It started with YouTube Music and took off from there. I am eternally grateful Thank you for making such a clear quality phone!🙏💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a decent product.
on August 19, 2026
Posted by: Hoolio
[This review was collected as part of a promotion.] I chose the A17 5G for phone, streaming and games and it's not the best if you expect fast downloading or good quality memory.
Value
3
Response from Samsung USBy R&R, August 25, 2026
Hello there Hoolio,
Thank you for letting us know why you decided to choose your Galaxy A17 5G. We are thrilled to hear that your device has been working out well for you. Thank you for choosing the Galaxy A17 5G. Its vibrant display, 5G connectivity, and everyday Galaxy features provide a practical foundation for streaming and mobile gaming. We understand that the download speed and memory performance have not met your expectations for those activities. Your honest feedback is appreciated by Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know why you decided to choose your Galaxy A17 5G. We are thrilled to hear that your device has been working out well for you. Thank you for choosing the Galaxy A17 5G. Its vibrant display, 5G connectivity, and everyday Galaxy features provide a practical foundation for streaming and mobile gaming. We understand that the download speed and memory performance have not met your expectations for those activities. Your honest feedback is appreciated by Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have an a16 and its amazing
on August 19, 2026
Posted by: Foxylovesa16
[This review was collected as part of a promotion.] I picked this one because it was the closest to the 16 and the a16 is the goat its my favorite phone ever and from now on I'll stick with samesung I love this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung i love
on August 18, 2026
Posted by: Reynatap1
[This review was collected as part of a promotion.] I chose my samsung galaxy A 17 . Samsung is my overall chosen favorite for devices , appliances .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17
on August 18, 2026
Posted by: Cheifs
[This review was collected as part of a promotion.] I have and A17. I like alot of what it can do. The audio through my Bluetooth hearing aid is very spotty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5G is very reliable
on August 18, 2026
Posted by: PeachyDr3ms
[This review was collected as part of a promotion.] I chose the A17 5g because it has promising features and a great camera quality. I don't appreciate the internet lagging. Any time I try to stream or open apps such as my ring or Google and stuff that requires a you to be tapped in online, never seems to work the best that it claims to be. I upgraded to 5G for better faster service and it's definitely has a great storage advantage and overall inner system but the 5G just doesn't do much else than a 4G can for my streaming and online needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great to play games on its adicting.
on August 18, 2026
Posted by: Mattyjay
[This review was collected as part of a promotion.] Im so glad that I chose this phone especially since it comes with different galaxy apps inside the galaxy store as I find that pretty awsome.
Value
5
Written by a customer while visiting Samsung US