Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This phone is alright
on August 22, 2026
Posted by: Loveme
[This review was collected as part of a promotion.] The phone had a bad lag in it it takes for every to get to the next page the pictures r good i just don't like this phone it's not worth the money I spent on. It
Value
3
Response from Samsung USBy R&R, August 25, 2026
Hey there Loveme,
Thank you for sharing your experience with the Galaxy A17 5G. We're pleased to hear that you enjoy its vibrant display and capable camera system, as well as its reliable 5G connectivity. However, we understand that the slow page transitions may have impacted your overall experience.
If you notice your phone slowing down during use, we recommend performing a quick optimization. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to **Settings**, swipe to **Device care**, tap **Optimize now**, and then tap **Done**.
For more information on how to achieve the best performance from your device, please refer to the link below. We truly appreciate your honest feedback.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We're pleased to hear that you enjoy its vibrant display and capable camera system, as well as its reliable 5G connectivity. However, we understand that the slow page transitions may have impacted your overall experience.
If you notice your phone slowing down during use, we recommend performing a quick optimization. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to **Settings**, swipe to **Device care**, tap **Optimize now**, and then tap **Done**.
For more information on how to achieve the best performance from your device, please refer to the link below. We truly appreciate your honest feedback.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 22, 2026
Posted by: Shelli
[This review was collected as part of a promotion.] I choose to get this phone, recently. This is the best Samsung Galaxy phone, I have ever owned. The features are great, and battery life is amazing. I recommend this to anyone looking to buy a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The device has a long life span.
on August 22, 2026
Posted by: Loveminnie
[This review was collected as part of a promotion.] I chose Galaxy over anywhere phone out there! They are dependable ,trustworthy and long lasting. I use it often taking pictures of everything Grat Camera on it!
I use my phone for everything. I work night so I stream movies, scroll social media,read books, watch YouTube and even listen to music. I always have great repetition everywhere I go.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The device has a long life span.
on August 22, 2026
Posted by: Loveminnie
[This review was collected as part of a promotion.] I chose Galaxy over anywhere phone out there! They are dependable ,trustworthy and long lasting. I use it often taking pictures of everything Grat Camera on it!
I use my phone for everything. I work night so I stream movies, scroll social media,read books, watch YouTube and even listen to music. I always have great repetition everywhere I go.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use!!
on August 21, 2026
Posted by: Sandanista
[This review was collected as part of a promotion.] I chose the A-17 because of the simplicity of it and I'm glad I did, its a great cell phone, not too complicated at all!! Just luv it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Was surprised with the volume on this phone
on August 21, 2026
Posted by: Princess21
[This review was collected as part of a promotion.] I chose this phone because the volume on the phone sometimes for me is difficult to heard and when im.put the speakers I'm turn down the volume instead or up,the cámara is fantastic to and the size of the screen perfect for me so my new chalange is save money for buy me the new one love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs mire durability
on August 21, 2026
Posted by: SEENTHELIGHT
[This review was collected as part of a promotion.] I chose this device out if desperation. It's a really good device but needs more water protection, a softer l, more rubbery outer case built in with raised side guards automatically before i even have to buy a case (which costs as much as my new phone!), and a stronger polycarbonate screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 21, 2026
Posted by: Bella34
[This review was collected as part of a promotion.] I chose galaxy over anything cause I love the product
Value
5
Written by a customer while visiting Samsung US