Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
5
Exactly what I wanted…..
on March 6, 2024
Posted by: TRL64
Gender:Male
Length of ownership:1 month
Ordered these open ear buds - hoping that the features (and fit) would work for me. They are exactly what I wanted! I walk 20 miles a week and ride mountain bikes 2 or 3 days a week. I wanted a product that allowed me to listen to music, but still able to clearly hear what’s around me. I also get tired of earbuds jammed into my ear canal - sometimes making my ears sore, not to mention the damage from listening to punk rock too loud. These open buds shoot the sound to your ear canal with surprising clarity. Jazz / classical / rock / podcasts all sound great. No - they’re not noise cancelling, and the sounds isn’t as great as my Bose QC’s, but they’re perfect for what I wanted. Great product - highly recommend.
Written by a customer while visiting bose.com
Customer Rating
5
Most Comfortable Ear Device vs plugs or headphones
on March 6, 2024
Posted by: Fred
Gender:Male
Length of ownership:1 month
I bought these for my wife because she doesn’t like headphones, and she doesn’t like anything inside her ear canal.
She’s OK with these, but sort of struggles figuring out out to wear them.
Personally, I liked them and they were extremely comfortable, plus they didn’t fall out like Airpods.
She’s OK with these, but sort of struggles figuring out out to wear them.
Personally, I liked them and they were extremely comfortable, plus they didn’t fall out like Airpods.
Written by a customer while visiting bose.com
Customer Rating
5
To me, it’s all about the bass.
on March 6, 2024
Posted by: RM
Gender:Male
Length of ownership:1 month
I purchased the Ultra open Earbuds approximately 3 weeks ago. One of the best earbuds I have owned.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect sound
on March 6, 2024
Posted by: Bwill
Gender:Female
Length of ownership:1 month
Ive been using my new open earbuds for a few weeks now and I am really enjoying them. They are great when I am at the gym and need to talk. It’s so nice to not have to pause my music and take out my earbud to have a conversation. I also really like the fact that I can be aware of my surroundings when I am out jogging or walking on the street. They are so comfortable you may forget you even have them on and the sound is really clear!
Written by a customer while visiting bose.com
Customer Rating
5
Just buy them -esp if you hate in-ear earbuds
on March 6, 2024
Posted by: Chris1005
Gender:Female
Length of ownership:1 month
I love them. I have been patiently waiting for wireless earbuds that allow me to hear my surroundings AND don’t go in my ear and these are it. Very comfortable. Easy to attach. I haven’t ran in them but have exercised and they stay put. Amazing sound quality like you expect from Bose.
Written by a customer while visiting bose.com
Customer Rating
3
on March 6, 2024
Posted by: akira
Gender:Male
Length of ownership:1 week
Its design. Sound quality is great! It’s just that the microphone effect during calls is very poor!
Response from bose.comBy Global Customer Service, March 7, 2024
Hello Akira,
Thank you for leaving your review about the Bose Ultra Open Earbuds.
I am happy to see that you like their design and sound quality, but sorry you are not fully satisfied of them during calls.
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
Please also check this article and try the troubleshooting steps, which can help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need any other assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Thank you for leaving your review about the Bose Ultra Open Earbuds.
I am happy to see that you like their design and sound quality, but sorry you are not fully satisfied of them during calls.
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
Please also check this article and try the troubleshooting steps, which can help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need any other assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great addition to my listening options
on March 6, 2024
Posted by: DLaw7
Gender:Male
Length of ownership:1 month
I bought these a few weeks ago. Very happy with the purchase so far. My first pair of open earbuds. Love the balance between listening to music and being able to hear what's around me at the same time. Comfortable to wear for extended periods. Simple to use.
Written by a customer while visiting bose.com
Customer Rating
5
Great listening experience
on March 6, 2024
Posted by: dmbfan
Length of ownership:1 month
These are the first earbuds I have been able to wear comfortably for any activity throughout the day. Nothing else ever fit my ears. The immersive audio motion setting means my music surrounds me wherever I go while still being aware of my surroundings.
Written by a customer while visiting bose.com