Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
3
Supposed to sync with sound bar; they don't
on October 9, 2026
Posted by: Sam3
Bought these to sync with my Bose Gen 2 TV sound bar, the ad said they worked with it. Too bad they don't. They are nice earbuds, but don't do what I bought them for. Wish I had known that before I spent the money. Very disappointed.
Response from bose.comBy Customer Support, October 9, 2026
Hi there, thank you for your feedback. The Bose Ultra Open Earbuds can be connected to a compatible soundbar. If you're having difficulty connecting your earbuds to your soundbar, please try the troubleshooting steps in the following guide: https://bose.life/4jdtiuo
These steps can help resolve common Bluetooth connectivity issues and ensure both devices are properly paired. If you're still experiencing difficulties after completing the troubleshooting steps and need further guidance, please feel free to reach out to our support team through the following link: http://bose.life/globalsupport
We'll be happy to assist you further.
Jelyn - Customer Support
These steps can help resolve common Bluetooth connectivity issues and ensure both devices are properly paired. If you're still experiencing difficulties after completing the troubleshooting steps and need further guidance, please feel free to reach out to our support team through the following link: http://bose.life/globalsupport
We'll be happy to assist you further.
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Excellent for Running
on October 7, 2026
Posted by: MasPogi777
Gender:Male
Length of ownership:1 month
Bought this to replace/alternate with my QuietComfort Ultra Earbuds. I go out for a run every morning and I would typically listen to podcasts and some occasional music. The immersion mode is great for music but for podcasts, I really don't need the noise cancellation feature especially when running. In comes the Open earbuds - and they are great! I don't miss anything and I have awareness of my surroundings. It works perfectly. The clip is comfortable and even when running, I don't have any concerns of it falling off at different paces of the run.
I haven't verified how long the battery lasts but it seems the QuietComfort Ultra earbuds sustains longer. Also, I like the swiping up and down for the volume control in lieu of the button control. Swiping gives you a better control of the volume. Just being picky. Both devices are not really the best for phone calls but it will do.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on October 3, 2026
Posted by: Samantha
Gender:Female
Length of ownership:1 month
Bose is the best the sound, the base and the earspods holds a long charging. Two weeks and my earspods still at a 100%. I love this Bose ears pods and will buy again. Will recommend to family and friends.
Written by a customer while visiting bose.com
Customer Rating
5
on October 3, 2026
Posted by: Phillip
Gender:Male
Length of ownership:1 month
Should have waited a month because the new ones came out! I wish I knew!
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable even with glasses
on October 2, 2026
Posted by: Lassie 100
Gender:Female
Length of ownership:1 week
These are so comfortable even with my glasses on and I feel that I shouldn’t lose one. I would have liked a ‘Find my’ app in case I do lose one.
Written by a customer while visiting bose.com
Customer Rating
5
I Love it
on October 2, 2026
Posted by: Lin0
So far its all good for me and i like it, from the design to how it sound.
Written by a customer while visiting bose.com
Customer Rating
4
on September 29, 2026
Posted by: mhr
I like my Bose Ultra Open Earbuds but am not sure if they are working as designed. For example, in the stereo mode, I only get noise from the left earbud and nothing in the right earbud. Is that how it is supposed to work? Also is there a way to adjust the volume on one ear bud to address hearing loss in one ear? Thanks for your help.
Written by a customer while visiting bose.com
Customer Rating
5
Staying in the world
on September 27, 2026
Posted by: MikeCOS
Gender:Male
Length of ownership:1 month
I got these earbuds a few weeks ago and love them. It just took a couple of days to get used to the fit, but now I frequently forget they are there. The best part, however is the functionality. The morning after I got them I took a short walk through a local open space. As I was listening to music and walking I heard a different birdsong coming from a nearby tree. With my old earbuds that would not have happened. I also listen to podcasts and streaming.music in the evening when my wife prefers quiet. In the past she would have to raise her voice to get my attention. Not anymore, I hear her clearly. She commented recently that she appreciates the difference. The bass is a little degraded, but still good.
Written by a customer while visiting bose.com