Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
5
on November 5, 2024
Posted by: Chris89
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this a month ago and they have been amazing so far. Only 1 time it has fallen out of my ear and that's because my bag hit it out of my ear.
Written by a customer while visiting bose.com
Customer Rating
1
Ok, not sure if worth the money
on November 5, 2024
Posted by: Meh
Initially these were great. But over time they continued to disconnect and not reconnect, quit charging.
Response from bose.comBy Customer support, November 5, 2024
Hello, I am glad to hear that you are enjoying the Ultra Open earbuds. We do have troubleshooting that can help if you are finding that the earbuds are disconnecting, you can view these here: https://bose.life/40yCpwc. You can also view these article for any charging issues you may be facing: https://bose.life/4fBBu2f. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
1
My ear doesn't like them.
on November 5, 2024
Posted by: Not for me
Gender:Male
Length of ownership:1 month
They are not the right earphones for me and my ear. I could press down on the back of the earphones and see exactly where they are supposed to sit but for some reason the physics of my ear doesn't allow that. I'm hoping I'll be able to exchange them for the in ear earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones for an active person!
on November 4, 2024
Posted by: Nacho
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I love these. They don't fall off your ears and you even forget they are there. They sound great and are easy to control.
Written by a customer while visiting bose.com
Customer Rating
3
Can you hear me now? …that’s better
on November 4, 2024
Posted by: dondo
Gender:Female
Length of ownership:1 month
Individuals I call tell me I sound distant, so using my my open-bud to make or take a call takes away from what I’m doing since I have to disconnect from the Bluetooth for my calls.it’s an unpleasant interruption I would like to avoid when I have earbuds.
Response from bose.comBy Global Customer Service, November 4, 2024
Hello, we always aim for the highest qualty products, so this is unusual to hear. You can find guidance here to ensure you get the best calls from these earbuds bose.life/3ATowhy
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good sound
on November 3, 2024
Posted by: Nice D
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought about 3 months ago - like the sound and love how long battery lasts
Written by a customer while visiting bose.com
Customer Rating
5
on November 2, 2024
Posted by: Ed
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Very comfortable and easy to use. No loss of connection or sound during workouts.
Written by a customer while visiting bose.com
Customer Rating
2
Poor quality microphone
on November 2, 2024
Posted by: Effie
Gender:Female
Length of ownership:1 week
The microphone does not work well. People have trouble hearing me. I had to go back to my old earbuds.
Response from bose.comBy Global Customer Support, November 3, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. These earbuds are designed to be great on calls. You can find guidance here bose.life/4dX5XXo to ensure great phone calls.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com