Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
5
Excellent Ear Buds!
on January 13, 2025
Posted by: fsubuzzy
Gender:Male
Length of ownership:1 week
I bought these a few weeks ago, I love them! They are pretty easy to control and they have great sound.
*The only thing I could think of that would make them even better would be to put a small strip of padding on the
Inside of the buds that would wrap around the ear to pad between the ear and the portion of the Earbud that
Grips the ear. It gets a bit sore after while because you don’t want to take them off.
*The only thing I could think of that would make them even better would be to put a small strip of padding on the
Inside of the buds that would wrap around the ear to pad between the ear and the portion of the Earbud that
Grips the ear. It gets a bit sore after while because you don’t want to take them off.
Written by a customer while visiting bose.com
Customer Rating
3
Light weight & good for music!
on January 12, 2025
Posted by: Kamal
Gender:Male
Length of ownership:1 month
I have been using the open earbuds for few weeks now. These are really great for a active lifestyle, running, hiking or in the gym. I have used them while shopping and in the malls. I really like it how they stay in place and are light weight so the ears do not feel fatigued. Also while listening to music one can hear around the surroundings, which is helpful. The bass/volume on the music is good but not at the same level as Bose's in ear buds that I also use. I would think this is expected, because the speakers are clipped outside the ears and one would hear the music accordingly ( instead of the ear phones inside the ear ). The only con, for which I am unable to rate this higher is the call quality. Even with cranking up the volume all the way cannot hear what the other person is saying! For anyone using ear buds often for calls it would be a challenge. Maybe I have not found the right setting or maybe there may be some future firmware update to hopefully improve this.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hello I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with call quality. You can view these on our support website here: https://bose.life/49K1nLA.
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
2
Not so good
on January 12, 2025
Posted by: Nine
Gender:Male
Length of ownership:1 week
Good sound quality is very good clear rich bass..easy to set up…easy to wear..and it’s there all day long..not easy to fall off.. Great 👍
Bad.when I’m called all the answers .said the same is POOR from me it’s hard to hear 👂
I’m Bose customer about 20 years..maybe it’s to long time to try something else..
Bad.when I’m called all the answers .said the same is POOR from me it’s hard to hear 👂
I’m Bose customer about 20 years..maybe it’s to long time to try something else..
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hello and thank you for your review!
We are glad to hear you are enjoying the rich bass and great sound quality of the Ultra open earbuds.
If you are having a difficult time being heard, please make sure these are being worn properly, as proper fit is important for mic and audio quality.
Here is a guide on making sure you get the most out of these https://bose.life/40AEQxR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you are enjoying the rich bass and great sound quality of the Ultra open earbuds.
If you are having a difficult time being heard, please make sure these are being worn properly, as proper fit is important for mic and audio quality.
Here is a guide on making sure you get the most out of these https://bose.life/40AEQxR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely The Best
on January 12, 2025
Posted by: JA
These Bose Ultra Open earbuds are, without question, the best I have ever owned. The sound is incredible and they never fall out of your ear when you're working out or moving in any way. They are comfortable and worth every penny. You will be very happy with this purchase and that is a guarantee.
Written by a customer while visiting bose.com
Customer Rating
4
on January 12, 2025
Posted by: SoSo
Gender:Female
Length of ownership:1 week
Even though I keep adjusting I can’t get the fit quite right
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely love them!
on January 12, 2025
Posted by: Beast1285
Gender:Female
Length of ownership:1 month
After reading many reviews and thinking about buying these for a couple weeks, I finally made a purchase and I LOVE them! I listen to mostly podcasts when walking and it’s like being in the studio during the podcast. The immersion setting is absolutely amazing, you barely know they are on your ears, and connect quickly. If you’re on the fence, they are 💯 worth it!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing!
on January 11, 2025
Posted by: Lonestar1031
Gender:Female
Length of ownership:1 month
I bought these as a Christmas present for myself. They are so comfortable and lightweight. I tend to just wear one at a time because of my job. I was wearing one and wore it all day without realizing it. I got home later that evening and that's when I realized I still had it on. The sound quality is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on January 11, 2025
Posted by: Ocean157
Excellent Earbuds
The sound is awesome . The comfort is great. I can listen to music and still be connected to the world . I love them. The Cwrbon Blue color is super fun and beautiful
The sound is awesome . The comfort is great. I can listen to music and still be connected to the world . I love them. The Cwrbon Blue color is super fun and beautiful
Written by a customer while visiting bose.com