Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
5
Great product
on January 28, 2025
Posted by: Alex
Gender:Male
Length of ownership:3 months
Fun new design, very comfortable, stays on during workouts, sound quality is great however they’re not as loud as quiet comfort due to them being outside the ear canal. Plenty loud enough to hear fine while working out and it’s nice to be able to have a conversation etc while listening to music. Battery lasts significantly longer than previous models.
Written by a customer while visiting bose.com
Customer Rating
5
Bose earbud
on January 26, 2025
Posted by: Baby Blues
Gender:Female
Length of ownership:1 month
Exactly what I was looking for. The only thing I regret about my purchase is that I waited and paid full price.
Written by a customer while visiting bose.com
Customer Rating
3
Phone calls
on January 24, 2025
Posted by: Tomas
Gender:Male
I have them for about 2 weeks now I think quality of the music is fantastic but there is a very serious issue when you use them as phone calls there is very little option to make a volume up so it's really hard to hear someone talking especially when you in a crowded era. People told me that losing my connection looks like not enough microphones to pick up the voice I think quality is fantastic when you listening to the music doesn't matter but talking on the phone creates a problem. Seems to me like they losing connection easily I hope Bose will send some updates before I will decide to return them to improve volume talking
Response from bose.comBy Bose, Customer Support, January 24, 2025
Thanks for your review. We are glad to hear you love the quality of the Bose Ultra Open earbuds. The Bose Ultra Open Earbuds are a totally new kind of audio wearable device: premium sound built into a cuff-shaped earbud that doesn’t cover your ear. Proprietary Bose Open Audio technology allows the earbuds to play rich, immersive audio privately even though the speakers on the earbuds. Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. If the volume level heard from your product is faint or quieter than normal, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2170/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,poor%20audio%20or%20mic%20performance.
Alternatively, please reach out to our social media or support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2170/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,poor%20audio%20or%20mic%20performance.
Alternatively, please reach out to our social media or support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Just incredible!
on January 22, 2025
Posted by: Jjbot
Gender:Female
Length of ownership:1 month
So incredibly light on the ears and the sound is ethereal. So glad I spent the money on these.
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect
on January 22, 2025
Posted by: Mimi81
Length of ownership:1 week
I love how they fit very comfortable. The sound when your playing music is great but when your on the phone talking with someone the mic does not work well. The person your talking to can barely hear you. I wish they would have made that better. Overall I am happy with the purchase just need to fix that one part
Written by a customer while visiting bose.com
Customer Rating
5
Love them!
on January 19, 2025
Posted by: sduranc
Gender:Female
Length of ownership:1 month
Love them! I've been waiting to get these for months! I finally saved up a little money from my Christmas bonus and got them. They're amazing! My ears are super sensitive, so "regular" earbuds, headphones or other similar devices do not work well for me. After reading some reviews and watching some videos about these Open Earbuds, I decided I would get them eventually. And I finally did! I'm so happy with my purchase. Great sound, perfect for my sensitive ears!
Written by a customer while visiting bose.com
Customer Rating
5
on January 17, 2025
Posted by: open ultra earbuds
Gender:Male
Length of ownership:1 week
I received them about 2 weeks ago and love them. They work great so far.
Written by a customer while visiting bose.com
Customer Rating
5
very easy to use and wear
on January 16, 2025
Posted by: Francisco72
Gender:Male
Length of ownership:1 month
I bought this for my wife as a Christmas gift and she is so happy with it, she said that sometimes doesn’t feel like she is wearing them
Written by a customer while visiting bose.com