Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Gold Filigree
Customer Rating
5
Great features!
on February 26, 2025
Posted by: TrishC
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased these earbuds a month ago and I truly love them. I like the stylish ear cuff. Great earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
i like them
on February 25, 2025
Posted by: badkat
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] like the review title says, i like them. i like them a lot.
Written by a customer while visiting bose.com
Customer Rating
3
I'm happy with the clam style they are perfect gym
on February 25, 2025
Posted by: Smooth sound
I had to replace them because my left one starts to die fast. The noise cancel could be better person can hear my background and I can't cut that out
Written by a customer while visiting bose.com
Customer Rating
4
Awesome earphones!! Hoping for better secure fit
on February 25, 2025
Posted by: LilP
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] It’s been my go to earbuds, whenever I want to hear my surroundings, and whenever I don’t want in-ear earbuds. It sounds amazing! My only issue is the fit, because it’s a little finicky. It fell off my ear a couple times, so you have to make sure to secure it properly every few steps (if you’re running or moving a lot)
Written by a customer while visiting bose.com
Customer Rating
3
Needs refined.
on February 25, 2025
Posted by: D3adj3st3r
Gender:Male
Length of ownership:1 month
I really wanted these. I should have looked into them a little more, but I'm not totally disappointed..
They are great for comfort. Forget they are there sometimes. Almost walked into shower with them on.
They aren't bangers tho... they are too quiet and take a lot of maneuvering to even get close to the volume I would like.
For the cost, they should have some kind of improvement on this.
Written by a customer while visiting bose.com
Customer Rating
1
Not good at all
on February 25, 2025
Posted by: Lupe
Gender:Female
Length of ownership:1 month
I bought them this month and they don’t work at all. I hear them but they don’t hear me. I want to return them. Please send a return item.
Written by a customer while visiting bose.com
Customer Rating
3
Mid
on February 25, 2025
Posted by: Devin
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] They are very comfortable yes, but they aren’t directly in my ear and that’s not what I was expecting
Written by a customer while visiting bose.com
Customer Rating
1
Not Too great for Price!!
on February 24, 2025
Posted by: Kico
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I got the Bose Ultra Open Earbuds as a warranty replacement, and I honestly regret it. The idea of open earbuds sounded great so I could stay aware of my surroundings, but the execution is terrible. The sound quality is awful—I can’t enjoy my music the way I used to—and making calls is even worse. People can barely hear me, and every little noise around me gets picked up, making conversations frustrating. I wish I could go back to my old Bose earbuds because these are a huge disappointment.
Response from bose.comBy Bose, Customer Support, February 27, 2025
Hello Kico,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am sorry to hear that you are not fully satisfied of these earbuds audio quality.
To make sure you are getting the best audio experience for your music or during phonecalls, please check our fit guide to make sure you are correctly wearing them: https://bose.life/4dFT2cl
If you need any further assistance, you can always contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am sorry to hear that you are not fully satisfied of these earbuds audio quality.
To make sure you are getting the best audio experience for your music or during phonecalls, please check our fit guide to make sure you are correctly wearing them: https://bose.life/4dFT2cl
If you need any further assistance, you can always contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com