Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
73
4 Stars
13
3 Stars
13
2 Stars
6
1 Star
18
79%of customers recommend this product.
(
76 out of
96)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Customer Rating
1
doorstop?
on March 13, 2023
Posted by: Klancy
from nebraska
4 months old and it quit working. Sewing can be a true joy, unleash creativity, productive...until this machine
No, I would not recommend this to a friend.
Response from singer.comBy Customer Care Rep , Customer Service , March 22, 2023
Thank you for leaving a review! We’re sorry to hear of your experience with the HD6800. We would love the opportunity to obtain additional details. Please contact our Customer Care team via the link below. Be sure to include “Review - Assign to KH” in the subject line and provide as much detail regarding your machine and experience as possible. https://www.singer.com/email-us
Written by a customer while visiting singer.com
Posted by: Ella G
from New Jersey
Verified Purchase:Yes
My 15 yo daughter loves her new Singer. So many options and features. She started with a traditional machine so she can appreciate the new computerized version. In use for a few weeks now and hoping it holds up to the Heavy Duty description.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
from Los Angeles CA
Verified Purchase:Yes
Very disappointing. The automatic thread cutter does not work - does not cut the top thread. Right out of the box. Do the machines get ANY quality control before they are getting shipped out? And this is a second purchase of Singer machine. The first purchased, Quantun 9960 bird-nested the beginning of the stitch. Right out of the box as well.
Response from singer.comBy Connie, Customer Care, December 28, 2022
We are very sorry that the Singer Heavy Duty model 6800C sewing machine did not meet your expectations. We would love to know why so that we can assist you and correct issues as well as make improvements to future designs. Please reach out at your convenience at: https://www.singer.com/email-us and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
5
Love this sewing machine!!
on December 26, 2022
Posted by: Jimbo-dk
from Schertz, Texas
I bought the Singer HD6800C to replace the starter sewing machine I had. Out of the box this machine has just worked perfectly. My older sewing machine was constantly breaking threads, having bobbin issues, but I have not had an issue at all with this machine. I've made pillows, bowl koozies, table cloths, a jelly roll rug and piecing for quilts so far and no issues what so ever. Love all the time saving features like thread cutter, tie off button, needle up/down and all the stitches. Even tried the embroidery stitches and it works as well as could be expected. For the price I think this is an excellent machine and covers everything I would need in a machine. I truly enjoy sewing projects on this sewing machine.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, December 27, 2022
We are happy to hear that you are enjoying your new Singer Heavy Duty model 6800C sewing machine. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Posted by: Jackie K
from NJ
Verified Purchase:Yes
This is my absolute favorite machine. I have a Juki which is very good but I still prefer the Singer 6800C. It’s much easier to operate and has every feature you could want. Love, love, love it. I just purchased another as an emergency backup. Well worth the price!!!
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, December 27, 2022
Thank you sew much for your review! We are very excited to have you as part of the SINGER family. We are grateful for your kind words and for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Posted by: moon510
from Federal Way, WA
Verified Purchase:Yes
Why i selected this: foremost that it will sew thick layers of denim (have not tried it yet but it was advertised as that).
I was still contemplating the other HD models but finally chose this and i'm very happy about it because it especially had both the tie off, cut off, and needle up/down buttons. The other two things i really liked (below):
-- this model had a bigger screen but wasn't sure how it appeared when it was on (was screen dark like it seems on videos? it was fine. Other models have small narrow screens).
I was still contemplating the other HD models but finally chose this and i'm very happy about it because it especially had both the tie off, cut off, and needle up/down buttons. The other two things i really liked (below):
-- this model had a bigger screen but wasn't sure how it appeared when it was on (was screen dark like it seems on videos? it was fine. Other models have small narrow screens).
-- the difference between this and my older Singer model M9217 bought in 1999 :
after inserting the wound bobbin, HD is so much easier that i don't have to pull up the bobbin thread and then pull bobbin & spool threads back behind the presser foot; all i do is start sewing after the bobbin is put in correctly -- that was definitely a big plus and i love it!
after inserting the wound bobbin, HD is so much easier that i don't have to pull up the bobbin thread and then pull bobbin & spool threads back behind the presser foot; all i do is start sewing after the bobbin is put in correctly -- that was definitely a big plus and i love it!
Some things i'm not pleased about:
-- the presser foot lever/handle that you move sideways and not backward;/forward and takes getting used to; lever/handle is plastic, not metal and can break if not careful;);
-- prefer the manual threader (don't really need the auto threader but i think it will save sewing time).
-- the presser foot lever/handle that you move sideways and not backward;/forward and takes getting used to; lever/handle is plastic, not metal and can break if not careful;);
-- prefer the manual threader (don't really need the auto threader but i think it will save sewing time).
Response from singer.comBy Connie, Customer Care, December 17, 2022
We are very happy to hear that you are enjoying your new Singer Heavy Duty model 6800C sewing machine. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Customer Rating
1
Worst machine ever!
on December 14, 2022
Posted by: Rooney
from Pueblo, CO
I hope you read these reviews before you buy it. I’ve had my machine for about a year and a half. I’ve only used it five times. Every time Iuse it something else goes wrong. Unfortunately because I only use it 2-3 times a year the one year warranty was up when I contacted singer about it. First thing that was wrong was the bobbins did not wind correctly or evenly. Second time ai used it the feature to move the needle position stopped working so now it only stays in the center position. Now I was using it for the fifth time today and the feature to cut the thread stopped working. With the exception of my first two time I used the machine another problem with something that stops working! I had a Brother machine for 10 years that still works great but decided I wanted something with more features. I regret trusting the singer name and not sticking with Brother. This machine is a piece of junk!
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
5
Great features
on December 12, 2022
Posted by: 1bwoods
from Houston, TX
[This review was collected as part of a promotion.] I bought this a few months ago and I can say this machine get the job done !
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, December 14, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for.
Written by a customer while visiting singer.com