I purchased a Singer Heavy Duty 6800C Sewing Machine a few years ago and just recently had a reason to put it to use. I have made custom Chaps for people who show horses and I had a rebuilt treadle machine for years until I couldn't find anyone to repair it. I went online and researched sewing machines and found this one and it said online that it would sew leather. Well, it doesn't sew leather! Not even close! It is difficult to use and has too many plastic parts. I ended up sewing up my chaps with my 1978 Kenmore sewing machine which is twice the machine that this Singer Heavy Duty 6800C is! So Disappointed! I will not be buying anymore Singer sewing machines! 1 c
This is a great machine and an excellent brand as a gift to my wife, so good, that I got two kinds of the same brand. As a kid, my mother has them on her business, and still do use the brand.
I would recommend this to a friend!
Response from singer.comBy Customer Support, August 19, 2026
We are so grateful for your kind words. Thanks for sharing your review with us.
Singer heavy duty 6800, I've had this machine for a couple of years now and my issue is the same, some times when trying to back stitch the machine automatically sticks and continues to back stitch really fast, the only way to stop it is to turn the machine off or try to force it to stop. I have tried to get an answer as to why this continues to happen but have not received an answer.
Response from singer.comBy Customer Support, August 3, 2026
We’re so sorry to hear about your experience with our product. We appreciate the honest feedback and would like to help take care of you. Please email us at https://www.singer.com/Contact-Us and one of our Customer Care agents will follow up with you. Thank you for the opportunity to make this right.
Loving this machine so far. Ive had it for just a couple of months and have completed several projects a week. The ease of use and all the seam options it has are great.
Lower quality than I was expecting. The machine is terrible with buttonholes and basting. I've had to rip out multiple attempts at buttonholes, and the machine simply gets stuck when I try to base. It was a fairly inexpensive machine, and I guess that's what I ended up with.
Response from singer.comBy Customer Support, April 29, 2026
Hello Pemi, we would like the opportunity to investigate your feedback further. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help. We’ll work with you to resolve any issues as quickly as possible.