Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
4
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
73
4 Stars
13
3 Stars
13
2 Stars
6
1 Star
18
79%of customers recommend this product.
(
76 out of
96)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Posted by: Karen123
Verified Purchase:Yes
Best machine i have bought. Gave my 18 year old machine to my daughter. Love this one.
Written by a customer while visiting singer.com
Customer Rating
3
Having issues
on July 26, 2021
Posted by: FarmgirlKaren
from Cedar Rapids, IA
I’ve had this machine now for a couple of months. So far, it’s been great. However, I am making the picnic blanket/tote from your website, and am having issues that I can’t seem to resolve. I was sewing the edges using an over edge stitch, and it was going fine for about 2/3 of the project. Suddenly, the stitches started looping, the bobbin tipped up inside the holder where it got completely tangled, and the thread cutter started working only intermittently. I put in a new bobbin, rethreaded the machine, tried adjusting the tension, and cannot seem to get the stitches to lay flat again. What am I doing wrong? Up until today, I’ve been loving the machine, but can’t figure out how to fix this problem.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, July 27, 2021
We regret to learn that you are having issues with your Singer Heavy Duty model 6800C sewing machine and we will be happy to assist you with your issue. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com
Customer Rating
5
Great Machine
on July 21, 2021
Posted by: Heavy Duty Wonder
from Colorado
Only downside was that it took 2 tries to get one that worked. However, now that I have one I am loving this machine. Easily handles heavy upholstery fabric and other soft costume materials including canvas and heavy denim! Attachments are super useful, bonus walking foot is super nice. Looks like I only have a couple other feet to purchase and I will have everything I need. Slide speed switch and all the new one button automations are amazing (my last machine was a 100 Stitch w/auto button hole heavy duty Kenmore that was 32 years old, so new is realative). I can only hope this machine will last as long!
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, July 22, 2021
Thank you for the 5-star review of the Singer Heavy Duty model 6800C sewing machine. Your satisfaction is what we strive for. So sorry there were issues with the first one, but very glad this one hit the mark for you. Our goal is for you to have the best sewing experience possible. Please let us know if we can ever be of assistance in the future. You may reach us anytime at:https://www.singer.com/Contact-Us.
Written by a customer while visiting singer.com
Posted by: Charlie K
Verified Purchase:Yes
Amazing machine. All the fancy computerized stitches and functions coupled with the power of a heavy duty machine. Perfect for every project.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, July 15, 2021
Thank you so much for the 5 stars and for taking the time to write your review of the Singer Heavy Duty model 6800C sewing machine. We greatly appreciate you for sharing your experience with other shoppers. Our goal is for you to have the best sewing experience possible.
Written by a customer while visiting singer.com
Customer Rating
2
It looked just what I needed.
on June 26, 2021
Posted by: Mr. B
from Marina, CA
The 6800C looked like it was the perfect sewing machine for me. Unfortunately looks like the quality control of the 6800c made it so it did not work for me. I needed to return the first machine that was shipped to me due to the top thread getting wrapped around the bobbin in the middle of a stich, also the machine popped circuit on my surge protector a couple times. Custom service at Singer has to be one of best there is to work with. They arranged for a replacement. I received the second machine and was a real joy to work with, that was until I needed to do some button holes. First two came out really nice but after that it only sewed tiny button holes. Worked with a very nice customer service agent but was unable to fix the issue. If there was a service center any ware close to me I see if can be fixed and if I did not need button holes I might keep the machine but after two machines it looks like I need to look for a different sewing machine.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Judyfort
from Wisconsin
Verified Purchase:Yes
Singers have been in our family for now 4 generations, my Grandma had a treadle machine! This is my new “workhorse”!So far it does everything it claims. Love it!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Ashley A
from San Francisco CA
Verified Purchase:Yes
Very easy to use love all new futures ....automatic thread cutte ....automatic needle threader... no foot pedal needed... speeds and more.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: JC 60
from Natchitoches, la
Verified Purchase:Yes
The auto cutter don’t work. I was sewing with invisible thread and it keep unwinding and get stuck in the bobbin case. I haven’t explored everything yet.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, June 21, 2021
We regret to learn that you are having issues with your Singer Heavy Duty model 6800C sewing machine and we will be happy to assist you. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com