Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,746 Reviews)
Open Ratings Snapshot
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
My phone and my review
on September 7, 2026
Posted by: Lovephones26
[This review was collected as part of a promotion.] I choose my phone to see the offers and benefits its could provide, it works great calls never drop, text come through fast, its has a lot of extra protection to protect you identity and other personal things I just have issues with my phone freezing sometimes but I'm pretty sure that was my fault when they say don't use you phone while its charging believe it cause I turned a great and amazing phone into a phone that functions but freeze from time to time leaving me to restart my phone every week so other than that the phone is great and I Definitely recommend it. I even took pictures like the one below it looks like a painting but it was actually the night sky in my hometown.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features, easy to use, nice camera
on September 7, 2026
Posted by: Loveit2tell5150
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g because I had previously had a A15 5g and I loved it! The features were outstanding, the battery life was phenomenal, and it was all the way around just a solid good phone. I chose the Samsung galaxy a17 5g, well because it fits me. What do you chose? 😉😚
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I have always been a faithful user of samsung phon
on September 7, 2026
Posted by: Shortieruff40
[This review was collected as part of a promotion.] This time I went a little more "high tech" when 'I Chose" the galaxy A17 5G from the much faster connection to the internet to the beautiful and sleek design of the body its been thus far my BEST samsung phone yet!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This phone has been a disappointment
on September 7, 2026
Posted by: Amyisunhappy
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g over the T-Mobile Revvl 8 Pro and I have regretted that since I got it. It's slow, freezes up a lot, gets too hot, and overall doesn't perform the way I would expect it to.
Value
2 out of 5
2
Response from Samsung USBy R&R, September 9, 2026
Hello Amyisunhappy

Thank you for sharing why you chose the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, 5G connectivity, and essential Galaxy functions for calls, apps, and entertainment. We appreciate your feedback regarding slow performance, frequent freezing, and the phone overheating during use. Experiences like yours help Samsung concentrate on improving the smoothness and reliability of Galaxy devices.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product performs every task and function.
on September 7, 2026
Posted by: Ryot1488
[This review was collected as part of a promotion.] I chose this phone because I am partial to Samsung. I have no complaints about this model, (A17). It has lots of storage space for apps. It has not let me down in any aspect and has performed every function It is meant to perform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 7, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I have been a loyal Samsung user for over 10 years. When it came time to upgrade my A16 I chose to go up to the A17. I just set it up and love that it has all the features I loved in the 16 and new features that I know I will love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on September 7, 2026
Posted by: Pammie
[This review was collected as part of a promotion.] I chose the A 17 because I do a lot of things with my phone I watch movies stream get on social media and a lot of things. I love my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Second time trying Samsung
on September 7, 2026
Posted by: Phone2
[This review was collected as part of a promotion.] I chose Samsung because of a price of a phone special I found it to be a very good phone that works fantastic one complaint is that I can't get my wearable Samsung 7 watch to tell me my true steps during the day I have no idea how to fix it and no one at the phone shop seems to be able to either but a great phone won't go back to another brand
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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