Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,742 Reviews)
Rating breakdown 3,742 reviews
5 Stars
2,191
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This phone has great battery life, pictures,more
on October 27, 2026
Posted by: JULES69
[This review was collected as part of a promotion.] A month ago I choose my new phone to be a Samsung Galaxy A17 and zero regrets! The battery easily keeps up with my day, pictures look sharp, and the screen quality is great for watching videos. Movie downloads are fast, and honestly, I haven't run into a single negative issue yet. Great phone overall.
Value
5
Response from Samsung USBy R&R, October 28, 2026
Hello JULES69,
We’re thrilled to hear that your Galaxy A17 5G has been a perfect fit for you! With its reliable battery life, vibrant display, and versatile camera, it’s designed to help you capture memories and enjoy your favorite videos. It’s great to know that your experience with Galaxy has been positive from the very beginning. Thank you for choosing Samsung, and enjoy every moment with your Galaxy!
-Ty
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We’re thrilled to hear that your Galaxy A17 5G has been a perfect fit for you! With its reliable battery life, vibrant display, and versatile camera, it’s designed to help you capture memories and enjoy your favorite videos. It’s great to know that your experience with Galaxy has been positive from the very beginning. Thank you for choosing Samsung, and enjoy every moment with your Galaxy!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5G
on October 26, 2026
Posted by: WiblenNoes
[This review was collected as part of a promotion.] I chose the A17 because I got a great deal on it when I first got into sober living. The phone overall is a good phone, I mean I can't say it hasn't done it's job. Lol. But I gave it 4 stars because it is constantly making me restart it. It says for better performance. Even though it's a couple months old now, it shouldn't be slowing down. If I'm on an app for work or leisure the battery has started to die quicker than it used too, also. But I will say it's been pretty indestructible, it's dropped a few times and still no scratches! Honestly I'm already on the market looking to get a new phone cause this one doesn't tickle my fancy anymore. Hope this helps. . .
Value
4
Response from Samsung USBy R&R, October 27, 2026
Hello WiblenNoes,
Thank you for sharing your experience! We're glad to hear that your Galaxy A17 5G has served you well with its durable design, vibrant display, and versatile camera system. We understand your concerns about frequent restarts, slower performance, and battery life. To help improve your experience, we recommend visiting Settings, selecting Device care, and optimizing your device. Additionally, reviewing battery usage and checking for software updates may also be beneficial. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
Galaxy Battery
-Ty
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Thank you for sharing your experience! We're glad to hear that your Galaxy A17 5G has served you well with its durable design, vibrant display, and versatile camera system. We understand your concerns about frequent restarts, slower performance, and battery life. To help improve your experience, we recommend visiting Settings, selecting Device care, and optimizing your device. Additionally, reviewing battery usage and checking for software updates may also be beneficial. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
Galaxy Battery
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I Get All I Need With My Samsung Galaxy A17 5G
on October 26, 2026
Posted by: CeeJae03
[This review was collected as part of a promotion.] I chose my Samsung Galaxy A17 5G for the amazing features and quality of the device. I use my phone for multiple reasons daily, the main one is listening to music and content. It has incredible high quality sound with Adapt Sound to customize your Bluetooth or Wired headphones for your specific hearing. I also love that Samsung now includes budget friendly devices like my A17 5g to now include the extended long term security policy that includes 6 years of security updates and android OS updates.
Value
5
Response from Samsung USBy R&R, October 27, 2026
Hola CeeJae03,
Thank you for the fantastic feedback! We're delighted that your Galaxy A17 5G is delivering such a wonderful experience. With Adapt Sound for personalized listening, flexible audio connectivity, and extended software and security update support, it's designed to make everyday use even more enjoyable. It's great to hear how much you appreciate these thoughtful features. Thank you for choosing Samsung!
-Ty
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Thank you for the fantastic feedback! We're delighted that your Galaxy A17 5G is delivering such a wonderful experience. With Adapt Sound for personalized listening, flexible audio connectivity, and extended software and security update support, it's designed to make everyday use even more enjoyable. It's great to hear how much you appreciate these thoughtful features. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone!
on October 26, 2026
Posted by: Gadget
[This review was collected as part of a promotion.] I was a diehard fan and buyer of another brand of phone until my spouse allowed me to use her phone. I was shocked at the ease of use and layout her phone had! I didn't even need a new phone but shortly after playing around with her phone I went and got a Samsung and have not looked back. I didn't know all the great stuff I was missing out on that my brand didn't have!! Love Samsung and I have NO regrets that I chose to switch brands.
Value
5
Response from Samsung USBy R&R, October 27, 2026
Ahoy Gadget,
Thank you for sharing your fantastic experience! We are thrilled that the Galaxy A17 5G impressed you with its intuitive One UI interface, customizable features, and vibrant display. It's wonderful to hear how easily you made the transition and explored everything Samsung Galaxy has to offer. We are excited to have you as part of the Galaxy family and truly appreciate your choice of Samsung!
-Ty
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Thank you for sharing your fantastic experience! We are thrilled that the Galaxy A17 5G impressed you with its intuitive One UI interface, customizable features, and vibrant display. It's wonderful to hear how easily you made the transition and explored everything Samsung Galaxy has to offer. We are excited to have you as part of the Galaxy family and truly appreciate your choice of Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 24, 2026
Posted by: Booty2024
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 because it was free with my prepaid minute plan. Plus it seems to be great as far as dust an water proof. Its been a great deal.so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy A17 Perks Review by: Maureen M.
on October 24, 2026
Posted by: GadgetGal
[This review was collected as part of a promotion.] I chose my Samsung Galaxy A17, because Samsung is a brand that I have a lot of experience with, therefore I trust their products. I have been using various products from Samsung for over 13 years.
I especially like that the battery on this particular device can last for up to 3 days when charged at 100%.
It has several accessibility functions, making it accessible for all ages. For example parental control and visibility enhancement.
I gave my Samsung Galaxy A17 a 5 star rating, because it passes my expectation for a quality product. Thank you for allowing me to share my experience and for your time and consideration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's not bad, but I had the s24 ultra before this
on October 24, 2026
Posted by: 123553
[This review was collected as part of a promotion.] The phone really is nice. I'm always confused by which phone I have because I have the s24 ultra fit a different line. They both look the same and they are the same size. I can send my pics easily and quickly between the two phones if I need to edit a pic or make it better on the 24 but the camera is still decent on the A17. Hard to give it 5 stars after going from the s24 ultra but for the price it's definitely a very well built phone.
Value
3
Response from Samsung USBy R&R, October 26, 2026
Hey there 123553,
Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback. The Galaxy A17 5G supports a wide range of applications through the Android ecosystem, and software performance may vary based on the apps you have installed. To improve compatibility and stability, it's a good idea to regularly check for system and app updates. The Galaxy A17 5G also offers long-term operating system and security updates to ensure your device remains up to date. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback. The Galaxy A17 5G supports a wide range of applications through the Android ecosystem, and software performance may vary based on the apps you have installed. To improve compatibility and stability, it's a good idea to regularly check for system and app updates. The Galaxy A17 5G also offers long-term operating system and security updates to ensure your device remains up to date. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features,apps,and games!!
on October 24, 2026
Posted by: Kaytiekayte87
[This review was collected as part of a promotion.] I chose this device because I need a device for searching for jobs,also use it to watch movies , for gaming ,also to browse the web , for texting /calling my family and friends,and to schedule important appointments I need to make /get done with so there out of the way for awhile . I really enjoy my device I chose because it's easy to handle and easy to use for the things I need I absolutely need to get done on it .
Value
5
Response from Samsung USBy R&R, October 28, 2026
Howdy Kaytiekayte87,
It's great to hear your Galaxy A17 5G is helping you stay on top of everything! With its spacious display, reliable battery life, and convenient app features, it's a useful companion for job searching, scheduling appointments, and staying connected with family and friends. We're happy it's making your everyday tasks easier while giving you plenty of ways to unwind. Thank you for being part of the Samsung family!
-Ty
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It's great to hear your Galaxy A17 5G is helping you stay on top of everything! With its spacious display, reliable battery life, and convenient app features, it's a useful companion for job searching, scheduling appointments, and staying connected with family and friends. We're happy it's making your everyday tasks easier while giving you plenty of ways to unwind. Thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US