Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,746 Reviews)
Open Ratings Snapshot
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Like it way better than my A32
on September 8, 2026
Posted by: EZ2plzhard2hold
[This review was collected as part of a promotion.] I chose the A17 because the A26 was out of stock. The usability is familiar yet updated, ample storage, and the camera is pretty good. Overall, I'm pleased with the device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gotta love that new phone!
on September 8, 2026
Posted by: OldMan13
[This review was collected as part of a promotion.] A few weeks ago my Moto G overheated and the battery started to expand.
I went to my cell provider for a new phone. I had good luck with the Moto G and have owned two of them.
I chose the Samsung A17 G for my new phone. My wife's phone died about 6 months ago and we chose a Samsung A15. I liked the phone enough to get the Samsung A17 when mine died.
I also own a Samsung Galaxy Tablet and use it daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Price and total GBs
on September 8, 2026
Posted by: Booger77
[This review was collected as part of a promotion.] My wife and I chose the A17 because of price and the 128 GB. We have bought several Samsung phones and never had a problem. I can tell you "do not buy this phone" it has been nothing but a headache. Within 2 months we have had charging problems and speaker problems on my phone, so now when I receive a phone call or listen to voice mail I need to put it on speaker phone. I have been given the choice of waiting for parts to become available or send my phone in and be without my phone for 10 days. I have been waiting for parts for over 4 months. Isn't there a law that parts are to be available for several years. STILL WAITING
Value
1 out of 5
1
Response from Samsung USBy R&R, September 11, 2026
Howdy Booger77,

The Galaxy A17 5G comes with 128GB of storage, reliable 5G connectivity, and a user-friendly Galaxy experience designed for everyday communication and entertainment. We recognize how inconvenient it can be when charging issues and speaker performance affect your phone use throughout the day, especially during delays in parts availability. Your feedback regarding device performance and these wait times is valuable to Samsung. Thank you for your ongoing loyalty to Galaxy devices.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera
on September 8, 2026
Posted by: Henryx
[This review was collected as part of a promotion.] It's okay, lags at time, won't close at times, sound quality is better, I use camera for smaller print, take pictures hear and there,
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Phone Has Been With Me Through Thick And Thin
on September 8, 2026
Posted by: 1AlexandFox
[This review was collected as part of a promotion.] I was in of a pho e that fit my budget at the time, and this was the phone that fit the bill for me. It was easy to have activated, and the store tech did so on the spot. This phone has been working for me through thick and thin and will hopefully continue for some time to come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy A17 5G
on September 8, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I chose my Galaxy A17 5G -
I use it to pay all my online bills
I use my Galaxy to catch those moments with family that I want to look back on.
I use my phone to control all my lights with my smart devices.
I even use this Galaxy to monitor my 4 Bit Coin minners.
That's why I chose my Galaxy A17 5G
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My samsung A17 5G
on September 8, 2026
Posted by: Phonehome
[This review was collected as part of a promotion.] I really wish I would have bought an s series samsung cause never had any problems ar all not to spot with this phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Needs improvement
on September 8, 2026
Posted by: Toobasic
[This review was collected as part of a promotion.] I choose to say and evaluate this new and affordable phone. You get what you pay. This apparatus is way way too slow and deficient.
Value
1 out of 5
1
Response from Samsung USBy R&R, September 11, 2026
Hi Toobasic,

The Galaxy A17 5G provides 5G connectivity, 128GB of storage, and access to the familiar Galaxy experience for your everyday mobile needs. We recognize that responsiveness significantly affects how enjoyable a phone is to use daily. We regret that your experience with slow performance did not meet your expectations for this device. Your feedback is important as Samsung continues to enhance the Galaxy A series. Thank you for choosing Samsung.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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