Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,746 Reviews)
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Best all around phone
on September 19, 2026
Posted by: Love4phones
[This review was collected as part of a promotion.] I chose the a17 5g phone to do a review on because it's the best all around phone it has a very long lasting battery and charges fast the speed of the phone is very fast and clear view awesome sound !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My a17 5g
on September 19, 2026
Posted by: Damaged1
[This review was collected as part of a promotion.] I chose the A17 because I thought it would be better than the other "free" option with t-mobile but it's the 4th one ive had since January. Every one freezes up and the screen cracks n breaks so easily. Its a total nightmare, I wouldnt suggest the device/phone ever!! There's a reason they basically try to give them away!!!!
Value
2
Response from Samsung USBy R&R, September 21, 2026
Hey Damaged1,
The Galaxy A17 5G offers 5G connectivity, a sleek design, and essential Galaxy features in a user-friendly package. Experiencing freezing and screen damage across multiple devices can understandably impact your confidence in the phone. For troubleshooting options related to phone freezing, please refer to the linked article for further insights. We appreciate your honest feedback regarding performance and durability, as Samsung is committed to enhancing the Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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The Galaxy A17 5G offers 5G connectivity, a sleek design, and essential Galaxy features in a user-friendly package. Experiencing freezing and screen damage across multiple devices can understandably impact your confidence in the phone. For troubleshooting options related to phone freezing, please refer to the linked article for further insights. We appreciate your honest feedback regarding performance and durability, as Samsung is committed to enhancing the Galaxy experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great but can be very slow at times.
on September 19, 2026
Posted by: Mkeeling
[This review was collected as part of a promotion.] I chose this device due to needing an upgrade. It is fine most of the time but can run very slow sometimes. Other than that it is perfect.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Hi Mkeeling,
We appreciate your feedback and thank you for choosing the Galaxy A17 5G. We are glad to hear that you are enjoying your device overall. With its 5G connectivity, expansive display, and helpful Galaxy features, the Galaxy A17 5G is designed to meet your everyday needs with ease. We also appreciate you mentioning the occasional slowdowns, as consistent responsiveness is crucial for a great user experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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We appreciate your feedback and thank you for choosing the Galaxy A17 5G. We are glad to hear that you are enjoying your device overall. With its 5G connectivity, expansive display, and helpful Galaxy features, the Galaxy A17 5G is designed to meet your everyday needs with ease. We also appreciate you mentioning the occasional slowdowns, as consistent responsiveness is crucial for a great user experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17
on September 19, 2026
Posted by: Peaches
[This review was collected as part of a promotion.] Hi, I chose the Samsung A17. I chose it as my upgrade after great ratings from previous model of the A16. Very lightweight and sleek phone. Great for my between home and work computer connections. The cost wasn't shabby either great for my price range.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Hey there Peaches,
Thank you for sharing your thoughts on your Galaxy A17 5G. We truly value your feedback. We're pleased to hear that the Galaxy A17 5G has been a great upgrade for you. Its lightweight design, 5G connectivity, and convenient features make it an excellent companion for transitioning between work and home. It’s especially wonderful to know that your positive experience with the Galaxy line has continued from the A16 to the A17. Thank you for choosing to continue your journey with Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy A17 5G. We truly value your feedback. We're pleased to hear that the Galaxy A17 5G has been a great upgrade for you. Its lightweight design, 5G connectivity, and convenient features make it an excellent companion for transitioning between work and home. It’s especially wonderful to know that your positive experience with the Galaxy line has continued from the A16 to the A17. Thank you for choosing to continue your journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally up to date software
on September 18, 2026
Posted by: Betsboo
[This review was collected as part of a promotion.] After six and a half years I chose to upgrade. I knew I was going to chose a Samsung phone. I love the picture quality as well as the customization services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung over everything else.😎
on September 18, 2026
Posted by: Ejoel88
[This review was collected as part of a promotion.] Honestly, the Samsung Galaxy S17 is incredible, and the screen alone makes it worth getting. The battery easily lasts me all day, and the camera takes super sharp pictures even at night. If you’re thinking about upgrading, it’s 100% worth it for how fast and smooth it runs.
Value
5
Response from Samsung USBy R&R, September 24, 2026
Hello Ejoel88,
We love hearing how much you are enjoying your Galaxy A17 5G. Its vibrant display, dependable all day battery, and versatile camera help make everyday use smooth and enjoyable. It is especially great to hear you are getting sharp photos even in low light. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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We love hearing how much you are enjoying your Galaxy A17 5G. Its vibrant display, dependable all day battery, and versatile camera help make everyday use smooth and enjoyable. It is especially great to hear you are getting sharp photos even in low light. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17
on September 18, 2026
Posted by: Ilikeplants
[This review was collected as part of a promotion.] I am happy I chose the Samsung A17 as my first phone. It is easy to use with little to no bugs. I enjoy the customizability as well as accessibility throughout the phone navigation.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Hi there Ilikeplants ,
We appreciate your feedback and thank you for sharing why you chose the Galaxy A17 5G. We're thrilled to hear that it has served as a great first phone for you. Its customizable interface, easy navigation, and 5G connectivity make everyday use simple and personalized. It’s wonderful to know that you're enjoying a smooth experience while exploring all that your Galaxy has to offer. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your feedback and thank you for sharing why you chose the Galaxy A17 5G. We're thrilled to hear that it has served as a great first phone for you. Its customizable interface, easy navigation, and 5G connectivity make everyday use simple and personalized. It’s wonderful to know that you're enjoying a smooth experience while exploring all that your Galaxy has to offer. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17
on September 18, 2026
Posted by: SamsungFTW
[This review was collected as part of a promotion.] I chose this phone as an upgrade from my A15 and I'm glad I did! I take pictures of everything and am never disappointed with Samsung's cameras.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Howdy SamsungFTW,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We’re thrilled to hear that it has been a rewarding upgrade from your A15. With its versatile camera, vibrant display, and convenient Galaxy features, the A17 is designed to capture everyday moments with ease. We appreciate that Samsung cameras continue to provide the experience you enjoy. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We’re thrilled to hear that it has been a rewarding upgrade from your A15. With its versatile camera, vibrant display, and convenient Galaxy features, the A17 is designed to capture everyday moments with ease. We appreciate that Samsung cameras continue to provide the experience you enjoy. Thank you for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US