Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,746 Reviews)
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Samsung should be an everyday household pick
on September 22, 2026
Posted by: BarbieJ1959
[This review was collected as part of a promotion.] I chose my Samsung A17 5G because just the name tells you everything. Ive had several Samsung phones in the past and they all were all quality devices. My first government phone was a Samsung and I have been in love with quality and uniqueness of each device I've owned. I've never had a problem with any of them. I currently own an old soundbar that I use with my Vizio television and the sound bars compatibility is great. Thank you Samsung for all you do to make lives simplified with all your great products!
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hey there BarbieJ959,
We appreciate hearing about how Samsung has been a part of your technology journey over the years. The Galaxy A17 5G provides convenient 5G connectivity, reliable functionality for everyday use, and seamless compatibility within the broader Samsung ecosystem. It is especially meaningful to know that your positive experiences extend from your Galaxy devices to your Samsung soundbar. Thank you for continuing to choose Samsung and for being a valued member of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate hearing about how Samsung has been a part of your technology journey over the years. The Galaxy A17 5G provides convenient 5G connectivity, reliable functionality for everyday use, and seamless compatibility within the broader Samsung ecosystem. It is especially meaningful to know that your positive experiences extend from your Galaxy devices to your Samsung soundbar. Thank you for continuing to choose Samsung and for being a valued member of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Glitches and laggy
on September 22, 2026
Posted by: RarerFinds
[This review was collected as part of a promotion.] I chose the A17 believing I was upgrading from A14. It has been problematic from the get const crashes. Volume buttons hijacked the phone now they rarely work. Switching from tab to tab completely resets and your waiting on it to reload. Problematic if you need code to log in. I love the A series but this is not a a recommended model
Value
1
Response from Samsung USBy R&R, September 23, 2026
Hi RarerFinds,
Thank you for sharing your reasoning for choosing the Galaxy A17 5G and your experiences with it. The Galaxy A17 5G combines 5G connectivity, Galaxy software features, and seamless integration with the Samsung ecosystem for everyday use. We understand that issues like crashes, slow loading, and unresponsive volume buttons can disrupt your experience, especially when switching between apps or entering login codes. While there can be a slight delay of a few seconds when you press the volume button, it shouldn't exceed 3-5 seconds. If you notice a longer delay, it might be affecting other processes running in the background.
To improve responsiveness, go to **Settings > Accessibility > Advanced settings** and check if your volume buttons are assigned to specific accessibility shortcuts or "Switch Access." If they are, try turning those options off to see if it helps.
For tasks requiring two-factor authentication or multi-factor authentication (MFA), using split-screen mode can be very helpful. This way, you can avoid losing your place and enter information without needing to switch back and forth between apps.
Here’s how to open two apps in split-screen mode:
1. Open the app you want to use in the first half of the screen.
2. Tap the recent apps button (the square icon) to access your open apps.
3. Find the second app you want to open, then tap and hold it.
4. Select "Split Screen" from the menu that appears.
The second app will then open in the top half of the screen while the first app remains in the bottom half.
We have provided additional information below for you to review regarding your concerns with the Galaxy A17 5G. Your feedback is essential as Samsung continues to enhance the Galaxy experience. Thank you for being a valued member of the Samsung community.
Customize the side button or Bixby button on your Galaxy phone
From
Use Multi window and App pairs on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasoning for choosing the Galaxy A17 5G and your experiences with it. The Galaxy A17 5G combines 5G connectivity, Galaxy software features, and seamless integration with the Samsung ecosystem for everyday use. We understand that issues like crashes, slow loading, and unresponsive volume buttons can disrupt your experience, especially when switching between apps or entering login codes. While there can be a slight delay of a few seconds when you press the volume button, it shouldn't exceed 3-5 seconds. If you notice a longer delay, it might be affecting other processes running in the background.
To improve responsiveness, go to **Settings > Accessibility > Advanced settings** and check if your volume buttons are assigned to specific accessibility shortcuts or "Switch Access." If they are, try turning those options off to see if it helps.
For tasks requiring two-factor authentication or multi-factor authentication (MFA), using split-screen mode can be very helpful. This way, you can avoid losing your place and enter information without needing to switch back and forth between apps.
Here’s how to open two apps in split-screen mode:
1. Open the app you want to use in the first half of the screen.
2. Tap the recent apps button (the square icon) to access your open apps.
3. Find the second app you want to open, then tap and hold it.
4. Select "Split Screen" from the menu that appears.
The second app will then open in the top half of the screen while the first app remains in the bottom half.
We have provided additional information below for you to review regarding your concerns with the Galaxy A17 5G. Your feedback is essential as Samsung continues to enhance the Galaxy experience. Thank you for being a valued member of the Samsung community.
Customize the side button or Bixby button on your Galaxy phone
From
Use Multi window and App pairs on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good purchase
on September 22, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] Works great for all my needs. I chose the A17 5g without hesitation. The price was exceptionally good for the quality of this device. Camara captures top notch quality.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hey Jennifer,
The Galaxy A17 5G is an excellent choice for daily use, featuring a sharp camera, smooth performance, and dependable 5G connectivity. We're pleased to hear that the camera quality and overall experience have met your needs. Thank you for choosing Samsung and for being a part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is an excellent choice for daily use, featuring a sharp camera, smooth performance, and dependable 5G connectivity. We're pleased to hear that the camera quality and overall experience have met your needs. Thank you for choosing Samsung and for being a part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great Quality Enjoyable Features UsiGalaxy A17 5G
on September 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the reasons I chose a Samsung product. Not only because I also utilize the Samsung Smart TV, but their software-hardware compatibility is amazing, in some places, I do believe they can make a few changes in upgrades, but overall streaming quality quality of the phone. After it's updates and you know it has features where it tells you if the phone is running slow, please start over and that is always a good feature to have in place, because sometimes every day on the run, we get frustrated with our phones not being After the game, some morning, 18 might need a reset.It's always a good thing
Value
3
Response from Samsung USBy R&R, September 23, 2026
Greetings LeleAlexander,
Thank you for taking the time to share why you chose the Galaxy A17 5G. We're glad to hear that you're enjoying the device and its seamless compatibility with your other Samsung products. The integration within the Galaxy ecosystem, along with the streaming experience and helpful performance features, can enhance everyday use by making it more connected and convenient. We also appreciate your suggestions for areas that could be improved in future updates. Thank you for choosing Samsung and being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share why you chose the Galaxy A17 5G. We're glad to hear that you're enjoying the device and its seamless compatibility with your other Samsung products. The integration within the Galaxy ecosystem, along with the streaming experience and helpful performance features, can enhance everyday use by making it more connected and convenient. We also appreciate your suggestions for areas that could be improved in future updates. Thank you for choosing Samsung and being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5g
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose a Galaxy. A17 5g and I absolutley love all it's features n storage. I would choose this phone over and over again.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Greetings BeautyNBeast87,
Thank you for letting us know why you decided to choose your Galaxy A17 5G. It is great to hear how much you are enjoying your Galaxy A17 5G. Its useful Galaxy features, generous storage options, and dependable 5G connectivity help make everyday tasks simple and convenient. We're thrilled knowing it has become a device you would choose again. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know why you decided to choose your Galaxy A17 5G. It is great to hear how much you are enjoying your Galaxy A17 5G. Its useful Galaxy features, generous storage options, and dependable 5G connectivity help make everyday tasks simple and convenient. We're thrilled knowing it has become a device you would choose again. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Impressive Samsung Galaxy A17 5G = 5☆!
on September 21, 2026
Posted by: JediMasterOGME2
[This review was collected as part of a promotion.] With a fast 2.4 GHz octa-core processor, the Galaxy A17 5G delivers the smooth HD streaming video my career reqires while working remote, quick and responsive gaming I desire while I unwind, and seamless social media sharing our family relys upon to stay connected all while protecting my investment with solid Corning Gorilla Glass Victus! I chose perfection! I chose Samsung Galaxy series!
Value
5
Response from Samsung USBy R&R, September 23, 2026
Ahoy JediMasterOGME2,
Thank you for sharing why you chose the Galaxy A17 5G. This device offers responsive performance, smooth streaming, and reliable durability for both work and play. We're thrilled to hear that gaming, remote work, and staying connected with family all feel seamless on your device. We appreciate your choice of the Galaxy experience and your feedback on what has impressed you the most. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose the Galaxy A17 5G. This device offers responsive performance, smooth streaming, and reliable durability for both work and play. We're thrilled to hear that gaming, remote work, and staying connected with family all feel seamless on your device. We appreciate your choice of the Galaxy experience and your feedback on what has impressed you the most. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on September 21, 2026
Posted by: Jessnoel
[This review was collected as part of a promotion.] This device has great features. You can auto set time for updates. Durable. Long lasting. Great storage.
Value
5
Response from Samsung USBy R&R, September 22, 2026
Hey there Jessnoel,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers convenient scheduled updates, a durable design for everyday use, and ample storage for the things that matter most. We’re pleased to hear that these features have made your experience reliable and easy to manage. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers convenient scheduled updates, a durable design for everyday use, and ample storage for the things that matter most. We’re pleased to hear that these features have made your experience reliable and easy to manage. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A 17
on September 21, 2026
Posted by: TinaMichelle
[This review was collected as part of a promotion.] I chose the Galaxy A17 due to price and and features. It's very easy to navigate; I'd recommend to anyone.
Value
4
Response from Samsung USBy R&R, September 22, 2026
Hey there TinaMichelle,
Thank you for letting us know why your chose your Galaxy A17 5G. The Galaxy A17 5G brings together easy navigation, useful everyday features, and dependable 5G connectivity in one approachable device. We're glad the experience has been easy to use and worthy of your recommendation. Thank you for choosing Samsung and sharing your experience with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know why your chose your Galaxy A17 5G. The Galaxy A17 5G brings together easy navigation, useful everyday features, and dependable 5G connectivity in one approachable device. We're glad the experience has been easy to use and worthy of your recommendation. Thank you for choosing Samsung and sharing your experience with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US