Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,743 Reviews)
Rating breakdown 3,743 reviews
5 Stars
2,192
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I CHOOSE TO KEEP THE TITLE
on October 21, 2026
Posted by: BiggaSmoke
[This review was collected as part of a promotion.] I chose, I choose, and shall be chosen into the deep abyss of participants entries, full of names, email addresses, phone numbers, pictures, data, messages, etc. I think you get the idea, in a galaxy of possibilities!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very lightweight.
on October 20, 2026
Posted by: Grey59tilIdie
[This review was collected as part of a promotion.] I chose this A17 5G Galaxy simply because of how lightweight it is. It fits my little hands very well. When the need comes to put the phone away so my hands are free, it's so lightweight that I forget about it being in my pockets. It's very thin which is nice as well, and the screen is big enough to watch my movies/ tv with. I use it mostly for streaming and screen mirroring. I love how customizable the fonts are for the phone. I also like how crisp and clear the picture is when I watch my streaming apps. The device's volume is great also. I haven't had this model very long so looking forward to seeing what else it has in store for me. I love Gemini as well.
Value
4
Response from Samsung USBy R&R, October 21, 2026
Hi Grey59tilIdie,
We're thrilled that your Galaxy A17 5G feels like such a perfect fit! Its slim and lightweight design, vibrant display, and customizable features make it a wonderful companion for everyday entertainment. It's especially great hearing how much you're enjoying streaming, screen mirroring, and exploring Gemini. There's always something new to discover with Galaxy, and we hope you continue enjoying every moment. Thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We're thrilled that your Galaxy A17 5G feels like such a perfect fit! Its slim and lightweight design, vibrant display, and customizable features make it a wonderful companion for everyday entertainment. It's especially great hearing how much you're enjoying streaming, screen mirroring, and exploring Gemini. There's always something new to discover with Galaxy, and we hope you continue enjoying every moment. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Review of Galaxy A17 5G
on October 20, 2026
Posted by: Tanya1Love
[This review was collected as part of a promotion.] I chose the galaxy A17 5G for both my husband and I, we have not had an android phone in over 10 years. We are getting back acquainted with this Samsung brand. So far we are happy with our decision to switch. It was a hard decision but it's paying off. Only disappointment to me was there was not an option for a white device in the Galaxy A17 5G but overall so far so good.
Value
4
Response from Samsung USBy R&R, October 21, 2026
Hey there Tanya1Love,
Welcome back to the Samsung family! We are delighted that you and your husband are enjoying your Galaxy A17 5G devices. With their vibrant displays, reliable battery life, and user-friendly One UI experience, there is much to rediscover. We appreciate your feedback regarding a white color option, and we are glad your return to Galaxy has been a positive experience. We look forward to being a part of your everyday moments. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Welcome back to the Samsung family! We are delighted that you and your husband are enjoying your Galaxy A17 5G devices. With their vibrant displays, reliable battery life, and user-friendly One UI experience, there is much to rediscover. We appreciate your feedback regarding a white color option, and we are glad your return to Galaxy has been a positive experience. We look forward to being a part of your everyday moments. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My New Samsung
on October 20, 2026
Posted by: HAPPY4EVERCUSTOMER
[This review was collected as part of a promotion.] I am extremely happy to have received my Samsung A17 5g the other day! The first thing I noticed was all the available apps already installed into my new phone. Along with the graphics and imagery are absolutely amazing in color or not. I chose to upgrade my last phone for a recent job I wanted and couldn't be more pleased by doing so with the Samsung A17 5g. I've yet to explore all the wonderful features and look forward to it. Thank you Samsung for a great product, once again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on October 20, 2026
Posted by: Samsungirl
[This review was collected as part of a promotion.] I chose this phone as an upgrade. So far its held up to being a reliable phone. Samsung has lots of phones to chose from i liked this one. It's light, fits in your back pocket easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has excellent camera features.
on October 20, 2026
Posted by: Love2PICTUREUHere
[This review was collected as part of a promotion.] I chose the A17 Samsung because of its level of security and multi features in the camera. My favorite is how my phone can handle several tasks at lightning 5G speed. Wow!!
Value
4
Response from Samsung USBy R&R, October 22, 2026
Hi Love2PICTUREUHere,
We are thrilled to hear that your Galaxy A17 5G is making a positive impression! With its versatile camera features, strong Samsung security protections, and convenient 5G connectivity, this device is designed to keep pace with your everyday activities. It’s great to know that you are enjoying both the camera capabilities and the responsive performance. Thank you for choosing Samsung and for sharing your excitement with the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that your Galaxy A17 5G is making a positive impression! With its versatile camera features, strong Samsung security protections, and convenient 5G connectivity, this device is designed to keep pace with your everyday activities. It’s great to know that you are enjoying both the camera capabilities and the responsive performance. Thank you for choosing Samsung and for sharing your excitement with the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I chose this product bc i really couldn't afford
on October 20, 2026
Posted by: Soko23
[This review was collected as part of a promotion.] I chose this product bc i couldn't afford anything else and it sittings battery life memory speed anything you can think of and this phone is the worst camera sub par overheats constantly and just a bad buy.
Value
3
Response from Samsung USBy R&R, October 21, 2026
Hey there Soko23,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. With this device, you can enjoy a vibrant display, optical image stabilization, and expandable storage, all of which enhance your everyday activities. We understand your concerns regarding performance, camera quality, and especially the issue of frequent overheating.
If you experience excessive heat, please stop using the device and allow it to cool down. Once it has cooled, check the Device Care feature to identify any apps that may be consuming excessive resources, and ensure that you install any available software updates. If overheating persists, please reach out to Samsung Support for assistance with an inspection.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. With this device, you can enjoy a vibrant display, optical image stabilization, and expandable storage, all of which enhance your everyday activities. We understand your concerns regarding performance, camera quality, and especially the issue of frequent overheating.
If you experience excessive heat, please stop using the device and allow it to cool down. Once it has cooled, check the Device Care feature to identify any apps that may be consuming excessive resources, and ensure that you install any available software updates. If overheating persists, please reach out to Samsung Support for assistance with an inspection.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It's so much more responsive.
on October 20, 2026
Posted by: BigD1983
[This review was collected as part of a promotion.] I choose this phone because it's amazing. It does everything so fast and smoother than my previous phone. If I'm on YouTube or the eeb and I get a call, it pops up and transfers over to my call so smooth with no delays. Absolutely love it...
Value
5
Written by a customer while visiting Samsung US