Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,746 Reviews)
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Memory and quality
on September 28, 2026
Posted by: 54Cris54
[This review was collected as part of a promotion.] I chose the samsung A17 android cell phone due to its sleek appealing camera it displayed.
I love the memory capacity and quality for its price.
Due to luvin this phone its the one I'm using for this review. Apologies for lack of visualizations.
I love the memory capacity and quality for its price.
Due to luvin this phone its the one I'm using for this review. Apologies for lack of visualizations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a clipboard
on September 28, 2026
Posted by: Jayda03
[This review was collected as part of a promotion.] This phone has a clipboard so when I need to put in a password quickly it helps me if im in a rush at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 28, 2026
Posted by: Thrifty
[This review was collected as part of a promotion.] I chose this phone originally for the price, and I am really happy that I did. It was affordable but could still be used for watching videos and playing games. I use mine a lot for my schoolwork. Cost aside, for all my needs, I chose right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The only Samsung I've ever owned that i wouldn't t
on September 28, 2026
Posted by: Rosscoe
[This review was collected as part of a promotion.] This phone is trash I have to hold down and side button at least 1 time a day cus it freezes up and it's did this since the day I bought it
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hi Rosscoe,
The Galaxy A17 5G offers a spacious display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with Samsung and understand your concerns about frequent freezing and having to restart your phone daily. Consistent performance is important, and your feedback helps us identify opportunities for improvement. Thank you for sharing your experience with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a spacious display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with Samsung and understand your concerns about frequent freezing and having to restart your phone daily. Consistent performance is important, and your feedback helps us identify opportunities for improvement. Thank you for sharing your experience with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a simple upgrade
on September 28, 2026
Posted by: SkeletalLightning
[This review was collected as part of a promotion.] I chose this phone as an upgrade and I really like it alot. The features are great and there's so many cool ways to customize it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is slow
on September 28, 2026
Posted by: BebaDoll
[This review was collected as part of a promotion.] I chose the galaxy A17 cuz i can't afford the phone I really wanted i thought this phone would be a good start but I dont like the slowness or how Android work period
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hello BebaDoll,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, versatile cameras, and 5G connectivity, all designed for everyday convenience. We appreciate your support for Samsung and understand your concerns about slow performance and the overall Android experience.
If you’re experiencing slowness with your phone, the Quick Optimization feature can enhance performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. To optimize your phone, go to **Settings**, swipe to find **Device care**, tap on **Optimize now**, and then hit **Done**.
Your feedback is valuable as we continue to develop devices that better meet our customers' expectations. Thank you for sharing your thoughts with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, versatile cameras, and 5G connectivity, all designed for everyday convenience. We appreciate your support for Samsung and understand your concerns about slow performance and the overall Android experience.
If you’re experiencing slowness with your phone, the Quick Optimization feature can enhance performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. To optimize your phone, go to **Settings**, swipe to find **Device care**, tap on **Optimize now**, and then hit **Done**.
Your feedback is valuable as we continue to develop devices that better meet our customers' expectations. Thank you for sharing your thoughts with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on September 28, 2026
Posted by: Dave0406
[This review was collected as part of a promotion.] Great setup, camera is good. Overall great experience. Would recommend to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. I love the security features
on September 28, 2026
Posted by: Joseph606
[This review was collected as part of a promotion.] I especially love the vivid colors for my games and pictures. Best phone i have ever owned hands down.
Value
5
Written by a customer while visiting Samsung US