Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,746 Reviews)
Rating breakdown 3,746 reviews
5 Stars
2,192
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product has awesome features
on September 28, 2026
Posted by: Eye4eye
[This review was collected as part of a promotion.] I chose the device cause it was light weight. Plus it has 5g capabilities. Sleek and very well designed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone dont hardly have any issues
on September 28, 2026
Posted by: Cabbie59
[This review was collected as part of a promotion.] I choose my phone over any other phone is so easy to navigate it dont hardly ever have any issues but if I do is taken care of in no time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is ok but slow
on September 28, 2026
Posted by: Tizzy28
[This review was collected as part of a promotion.] Quite too often my phone freezes and I can't continue doing whatever. Once or twice of well but this continues to happen way too much!
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hey there Tizzy28,
The Galaxy A17 5G features a large display, versatile camera options, and convenient 5G connectivity. We recognize how important smooth performance is when using apps and completing daily tasks. If you notice your phone slowing down, it may be a good idea to optimize it.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done. For more information, please check out the online article linked below. Your feedback about frequent freezing and interruptions is valuable, as Samsung is committed to improving device responsiveness and reliability. Thank you for sharing your experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G features a large display, versatile camera options, and convenient 5G connectivity. We recognize how important smooth performance is when using apps and completing daily tasks. If you notice your phone slowing down, it may be a good idea to optimize it.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done. For more information, please check out the online article linked below. Your feedback about frequent freezing and interruptions is valuable, as Samsung is committed to improving device responsiveness and reliability. Thank you for sharing your experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone freezes up.
on September 28, 2026
Posted by: Midnightkitty
[This review was collected as part of a promotion.] I chose this phone because I love Samsung products. I wish I had chose a different model because this phone freezes up and when I am gaming on it it will not let me answer the phone. It also does not always give notifications for different apps when they come through. And the battery does not last very long.
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hi Midnightkitty,
The Galaxy A17 5G offers a spacious display, versatile cameras, and 5G connectivity, making it ideal for everyday entertainment and communication. We appreciate your continued support of Samsung and understand your concerns about freezing during gaming, missed calls, notifications, and shorter battery life.
If you notice that your device is slowing down, the Quick Optimization feature can enhance its performance by identifying apps that consume excessive battery power. This feature also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done.
For more information, please refer to the online article linked below. Your feedback is invaluable in highlighting the importance of smooth multitasking and reliable performance. Thank you for sharing your experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a spacious display, versatile cameras, and 5G connectivity, making it ideal for everyday entertainment and communication. We appreciate your continued support of Samsung and understand your concerns about freezing during gaming, missed calls, notifications, and shorter battery life.
If you notice that your device is slowing down, the Quick Optimization feature can enhance its performance by identifying apps that consume excessive battery power. This feature also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done.
For more information, please refer to the online article linked below. Your feedback is invaluable in highlighting the importance of smooth multitasking and reliable performance. Thank you for sharing your experience with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 28, 2026
Posted by: GARBEAR17
[This review was collected as part of a promotion.] The A17 5G is a great phone, simple to use, great battery life adiquite canara..
Like it better than my old piece of fruit
Like it better than my old piece of fruit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17
on September 28, 2026
Posted by: Lovemom
[This review was collected as part of a promotion.] I Choose the Samsung A17 because it's fast ,takes great pictures/videos, helps me keep all my appointments in order, my list and notes, I love it such a great phone 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on September 28, 2026
Posted by: Simba88
[This review was collected as part of a promotion.] I chose the Samsung A17 just because it was the next step after the A16. However I was pleasantly surprised at how much of an upgrade it was. The phone is fast and very easy to use, especially with Gemini.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Gets the job done
on September 28, 2026
Posted by: Amanda
[This review was collected as part of a promotion.] Phone is slow with very little memory, good for older adults or young kids but anything in between would need something with more memory and faster speed and definitely a better camera as this one is bare minimum.
Value
2
Response from Samsung USBy R&R, September 29, 2026
Hi Amanda,
The Galaxy A17 5G features a spacious display, versatile camera capabilities, and convenient 5G connectivity. We appreciate your feedback and understand how important sufficient memory, responsive performance, and camera quality are for everyday use. Your observations help us better understand different customer expectations as we continue improving our Galaxy devices. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a spacious display, versatile camera capabilities, and convenient 5G connectivity. We appreciate your feedback and understand how important sufficient memory, responsive performance, and camera quality are for everyday use. Your observations help us better understand different customer expectations as we continue improving our Galaxy devices. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US