Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,745 Reviews)
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
The model is slow
on September 28, 2026
Posted by: BddMike
[This review was collected as part of a promotion.] I frequently get messages about the UI not responding and messages saying the CPU is overloaded and phone requires restarting very frequently. Not a fan!
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hey BddMike,
The Galaxy A17 5G offers a spacious display, versatile camera capabilities, and convenient 5G connectivity. We understand how frustrating frequent restarts and unresponsive system messages can be when you're trying to use your phone. Your feedback regarding system responsiveness and CPU overload notifications is important as Samsung continues refining the Galaxy experience. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
The Galaxy A17 5G offers a spacious display, versatile camera capabilities, and convenient 5G connectivity. We understand how frustrating frequent restarts and unresponsive system messages can be when you're trying to use your phone. Your feedback regarding system responsiveness and CPU overload notifications is important as Samsung continues refining the Galaxy experience. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Cheap and slow
on September 28, 2026
Posted by: MY2BOYZ26
[This review was collected as part of a promotion.] The phone is cheap and slow, it has several dead zones, it freezes at least once a week. Certain apps freeze, GPS gets delayed twice a week. The fingerprint sign on had to be pushed on before it will display and then you have to use your finger again to get the phone to open.
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hi there MY2BOYZ26,
The Galaxy A17 5G features a spacious display, versatile cameras, and convenient fingerprint security. We understand your concerns regarding slow performance, screen responsiveness, delayed GPS navigation, and the additional steps needed to unlock your phone. If you are noticing Your detailed feedback is important as Samsung continues refining everyday functionality and usability. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a spacious display, versatile cameras, and convenient fingerprint security. We understand your concerns regarding slow performance, screen responsiveness, delayed GPS navigation, and the additional steps needed to unlock your phone. If you are noticing Your detailed feedback is important as Samsung continues refining everyday functionality and usability. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great futures
on September 28, 2026
Posted by: Nan1451
[This review was collected as part of a promotion.] Changing the text message back ground, fonts, keybord back ground and pass keys can be biometric which I love the most. Great camera quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This home has so many great options and accessorie
on September 28, 2026
Posted by: Jeffinotown
[This review was collected as part of a promotion.] It would be an understatement to say how much I love this phone. It has so many features that I use daily. And the ease of use to access them is just great. And justvtje way you can customize the layout to fit your needs just makes it the best phone available at a price point almost anyone can afford. I strayed away from Samsung and regretted it almost immediately. I won't make that mistake again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the price
on September 28, 2026
Posted by: JournalGurl
[This review was collected as part of a promotion.] I chose this device because it was well worth the price. I use it for apps like Pinterest and Facebook and for notifications from my college Canvas app and especially for email. It works great for all of those things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 28, 2026
Posted by: Happycamper
[This review was collected as part of a promotion.] This phone has been great for my everyday needs and business scheduling.
Takes great photos and plenty of space for apps
Takes great photos and plenty of space for apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 28, 2026
Posted by: DoctorS
[This review was collected as part of a promotion.] features
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose it.
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the a17. Its does all I need it to and is d
on September 28, 2026
Posted by: Jayroc
[This review was collected as part of a promotion.] The a17 is kind of old but works perfectly fine. I dont have any problems with it at all. The glass is strong I've dropped it a lot and no breakage and I break glass on phones. Ichoose a17 again.
Value
5
Written by a customer while visiting Samsung US