Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,745 Reviews)
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I love my phone
on September 28, 2026
Posted by: Chelsoat
[This review was collected as part of a promotion.] I chose this phone becuase the pictures come out so clear, its always updating itself and I love how responsive it is. Will choose again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disapointed
on September 28, 2026
Posted by: Disappointment
[This review was collected as part of a promotion.] Im very disapointed in this phone very slow I was informed that this phone is better than my note 9. I disagree. There is a lot of stuff I can't do constantly locking and freezing. I will get rid of it as soon as I can.
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hello there,
The Galaxy A17 5G features a large display, versatile camera capabilities, and 5G connectivity for everyday convenience. We appreciate your willingness to give Samsung another chance after your experience with the Note9, and we understand your concerns regarding slow performance, frequent freezing, and limited functionality. Your feedback is valuable as we strive to enhance the Galaxy experience. Thank you for sharing your thoughts with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, versatile camera capabilities, and 5G connectivity for everyday convenience. We appreciate your willingness to give Samsung another chance after your experience with the Note9, and we understand your concerns regarding slow performance, frequent freezing, and limited functionality. Your feedback is valuable as we strive to enhance the Galaxy experience. Thank you for sharing your thoughts with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love most everything about this phone.
on September 28, 2026
Posted by: Mystic5Raven
[This review was collected as part of a promotion.] I use my phone for everyday things. What i most dislike is that it struggles to stay connected to wifi and the phone service connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good basic phone, camera quality with zoom needs w
on September 28, 2026
Posted by: Newa17dude
[This review was collected as part of a promotion.] I need a phone but nothing crazy expensive and this is good for most users. I came from a pixel and the image quality is lower and I think the touch pints csn be better. I had had more mistakes when typing and sometimes the touch is not responsive enough.
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hello there Newa17dude,
Thank you for sharing your thoughts on the Galaxy A17 5G. The device features a spacious display, versatile camera options, and convenient 5G connectivity. We're glad to hear that it meets many of your everyday needs. We appreciate your feedback on image quality, zoom capabilities, and touchscreen responsiveness. We understand how important accurate typing and reliable camera performance are to your daily use. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The device features a spacious display, versatile camera options, and convenient 5G connectivity. We're glad to hear that it meets many of your everyday needs. We appreciate your feedback on image quality, zoom capabilities, and touchscreen responsiveness. We understand how important accurate typing and reliable camera performance are to your daily use. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very good phonel
on September 28, 2026
Posted by: Muc122
[This review was collected as part of a promotion.] I like the progress bar in the notification center when I play a music. It's a very good quality with resonable price.I'm happy that I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I dont have a galaxy A17 they didn't have a16 but
on September 28, 2026
Posted by: Jdawgg
[This review was collected as part of a promotion.] The galaxy a16 was kinda good it's had good battery and good camera quality but it's sometimes slow and lag don't really have good ram but i don't blame yall because it's already kinda old that's my review on galaxy a16 5g
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's actually pretty good
on September 28, 2026
Posted by: Ascetic
[This review was collected as part of a promotion.] I used to use a Galaxy note10, but when it broke I needed a new phone and Samsung is my favorite choice for technology. The Galaxy A17 isn't very advanced but it will definitely do all the necessary functions til I get a new one. Hopefully looking forward to getting a Galaxy S23+ in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had in year
on September 28, 2026
Posted by: THEJHXDkid
[This review was collected as part of a promotion.] The Samsung Galaxy A17 is officially the best phone I have ever owned. For years, I believed the hype that you had to spend a fortune on a flagship device to get a premium experience. This phone proved me completely wrong. It delivers everything I actually need in a smartphone without the ridiculous price tag. First, the battery life is unbelievable. I can easily get through two full days of heavy use on a single charge. Whether I am streaming videos, navigating with GPS, or scrolling through social media, I never have to stress about finding an outlet before the day is over. The display is another massive highlight. It is incredibly bright, sharp, and smooth. Watching movies or playing games feels immersive, and it holds up perfectly even under direct sunlight. Samsung also nailed the performance and everyday usability. Apps launch instantly, switching between tasks is completely seamless, and the software feels incredibly clean and modern. On top of that, the camera system takes stunning, crisp photos that look like they came from a phone twice its price. It feels sleek in the hand, looks beautiful, and handles my daily routine without a single stutter. The Samsung A17 is proof that you do not need to overpay for greatness. It is reliable, powerful, and easily the smartest tech purchase I have ever made.
Value
5
Written by a customer while visiting Samsung US