Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,742 Reviews)
Rating breakdown 3,742 reviews
5 Stars
2,191
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
unhappy with this phone
on October 22, 2026
Posted by: ama w
I wanted to like this phone, but the mobile data is slow, and the wifi connection is slow, and the wifi keeps disconnecting randomly when I'm gaming. I want to get a different phone that doesn't cause such frustration
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R, October 23, 2026
Hi ama w,
Thank you for trying the Galaxy A17 5G! With its vibrant display, versatile cameras, and 5G capabilities, this device is designed to keep you connected throughout the day. We understand how frustrating interrupted gaming sessions and slow connections can be. To help restore a more stable connection, you might want to restart your device and reset your mobile network and Wi-Fi settings. You can do this by going to Settings > General management > Reset. We appreciate your feedback, and thank you for choosing Samsung!
Wi-Fi connection issues on a Samsung Galaxy device
-Ty
Samsung Support
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Thank you for trying the Galaxy A17 5G! With its vibrant display, versatile cameras, and 5G capabilities, this device is designed to keep you connected throughout the day. We understand how frustrating interrupted gaming sessions and slow connections can be. To help restore a more stable connection, you might want to restart your device and reset your mobile network and Wi-Fi settings. You can do this by going to Settings > General management > Reset. We appreciate your feedback, and thank you for choosing Samsung!
Wi-Fi connection issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This particular product has plenty of great featur
on October 21, 2026
Posted by: GoldenGoddess
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 phone Here are my thoughts about it..
1. It takes great pictures
2.I can hear my Music, Games, And Videos very clearly..
This is my issues with it..
1. Definitely not enough Memory for anything..
. It's supper slow
3.It freezes up all the time
Overall I regret getting this phone from the gate..
1. It takes great pictures
2.I can hear my Music, Games, And Videos very clearly..
This is my issues with it..
1. Definitely not enough Memory for anything..
. It's supper slow
3.It freezes up all the time
Overall I regret getting this phone from the gate..
Value
3
Response from Samsung USBy R&R, October 22, 2026
Greetings GoldenGoddess,
Thank you for sharing your experience with the Galaxy A17 5G! We're glad you're enjoying the camera quality, clear audio, and entertainment experience. We understand how frustrating slow performance and freezing can be. To help improve responsiveness, try visiting Settings, then Device care to optimize memory and review available storage. Keeping your software updated can also help your phone run smoothly. We appreciate your feedback and thank you for being part of the Samsung family!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G! We're glad you're enjoying the camera quality, clear audio, and entertainment experience. We understand how frustrating slow performance and freezing can be. To help improve responsiveness, try visiting Settings, then Device care to optimize memory and review available storage. Keeping your software updated can also help your phone run smoothly. We appreciate your feedback and thank you for being part of the Samsung family!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A New Style for me
on October 21, 2026
Posted by: Makingtime2talk
[This review was collected as part of a promotion.] I normally have a "S" series. I chose the "A" series of Samsung this time around. The phone is a little bigger than my previous phone, which is ok. I will just have to get use to it.
Value
5
Response from Samsung USBy R&R, October 22, 2026
How is it going Makingtime2talk,
Thank you for trying out the Galaxy A17 5G! With its spacious display, versatile camera features, and convenient Galaxy tools, there's so much to enjoy as you get acquainted with your new phone. We understand that adapting to a larger screen can take some time, especially if you're transitioning from the Galaxy S series. We're excited to have you exploring this new experience and truly appreciate you being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for trying out the Galaxy A17 5G! With its spacious display, versatile camera features, and convenient Galaxy tools, there's so much to enjoy as you get acquainted with your new phone. We understand that adapting to a larger screen can take some time, especially if you're transitioning from the Galaxy S series. We're excited to have you exploring this new experience and truly appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Response from Samsung USBy R&R, October 22, 2026
Howdy Makingtime2talk,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate you giving it a try! With its large display, versatile camera features, and convenient Galaxy functionalities, there’s much to enjoy as you settle into your new phone. We understand that adjusting to a larger screen can take some time, especially if you’re coming from the Galaxy S series. We’re glad to have you exploring something new and appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate you giving it a try! With its large display, versatile camera features, and convenient Galaxy functionalities, there’s much to enjoy as you settle into your new phone. We understand that adjusting to a larger screen can take some time, especially if you’re coming from the Galaxy S series. We’re glad to have you exploring something new and appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A17 5G does not come up short
on October 21, 2026
Posted by: Doraj138
[This review was collected as part of a promotion.] I chose this device because it delivers exceptional 5G performance without breaking the bank. For anyone seeking a budget-friendly smartphone that does not compromise on modern features, the Samsung Galaxy A17 5G is a phenomenal option.
Value
4
Response from Samsung USBy R&R, October 22, 2026
Hi Doraj138,
We're excited to hear that you're having a great experience with your Galaxy A17 5G! Its reliable 5G connectivity, vibrant display, and versatile camera features are designed to enhance your everyday moments. We're glad you're enjoying everything your Galaxy has to offer. Thank you for choosing Samsung and for sharing your recommendation!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're excited to hear that you're having a great experience with your Galaxy A17 5G! Its reliable 5G connectivity, vibrant display, and versatile camera features are designed to enhance your everyday moments. We're glad you're enjoying everything your Galaxy has to offer. Thank you for choosing Samsung and for sharing your recommendation!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on October 21, 2026
Posted by: Sissy9399
[This review was collected as part of a promotion.] I chose Samsung Galaxy everytime
My family all have phones that's a BIG NO for me I love my Samsung Galaxy phone all I every had and will have for games apps photos and watching videos
My family all have phones that's a BIG NO for me I love my Samsung Galaxy phone all I every had and will have for games apps photos and watching videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone and reasonable price.
on October 21, 2026
Posted by: CoachC
[This review was collected as part of a promotion.] I decided to upgrade my Samsung Galaxy to the A17 5G and I wasn't disappointed with the device as usual Samsung did a excellent job with this phone and I would recommend it to anyone looking for a good phone at a reasonable price, I choose Samsung Galaxy's again and again I understand good quality and reliable equipment.
Value
4
Response from Samsung USBy R&R, October 22, 2026
Hola Coach C,
Thank you for sharing your reasons for choosing Samsung for your recent device. We appreciate your continued support! We are thrilled to hear that your Galaxy A17 5G has met your expectations. With reliable 5G connectivity, an immersive display, and versatile camera features, this device is designed to enhance your everyday life. Your trust in Galaxy quality means a great deal to us. Thank you for your recommendation and for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing Samsung for your recent device. We appreciate your continued support! We are thrilled to hear that your Galaxy A17 5G has met your expectations. With reliable 5G connectivity, an immersive display, and versatile camera features, this device is designed to enhance your everyday life. Your trust in Galaxy quality means a great deal to us. Thank you for your recommendation and for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I CHOOSE TO KEEP THE TITLE
on October 21, 2026
Posted by: BiggaSmoke
[This review was collected as part of a promotion.] I chose, I choose, and shall be chosen into the deep abyss of participants entries, full of names, email addresses, phone numbers, pictures, data, messages, etc. I think you get the idea, in a galaxy of possibilities!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I CHOOSE TO KEEP THE TITLE
on October 21, 2026
Posted by: BiggaSmoke
[This review was collected as part of a promotion.] I chose, I choose, and shall be chosen into the deep abyss of participants entries, full of names, email addresses, phone numbers, pictures, data, messages, etc. I think you get the idea, in a galaxy of possibilities!
Value
5
Written by a customer while visiting Samsung US