Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,745 Reviews)
Open Ratings Snapshot
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The Samsung galaxy a17 5g phone.
on September 28, 2026
Posted by: Ramsey
[This review was collected as part of a promotion.] I use my phone basically like a computer for my work. Im always making schedules and work orders from my phone. Love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable phone
on September 28, 2026
Posted by: Bobby91
[This review was collected as part of a promotion.] Bro, honestly? The Galaxy A16 5G is kind of a W if you're on a budget and just need a solid everyday phone.
​Here's the vibe:
​The Screen: The display is actually super clean. Scrolling through TikTok or watching YouTube in class without getting laggy is a total vibe.
​The Battery: Battery life is lowkey clutch. It easily lasts all day through school, practice, and scrolling late at night without needing to stress about a charger.
​The Look: It low key looks pretty sleek from the back, not like a cheap toy.
​The Catch: Don't expect it to run heavy- games at max graphics without lagging, and the cameras get the job done for quick pics, but nothing crazy.
​Overall it's a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A17 5g phone
on September 28, 2026
Posted by: DaWe61
[This review was collected as part of a promotion.] I chose this A17 5g for the memory capacity. I use it for internet gaming stream videos
The calender and calculator notes
Alarm clock so many things. It's the best phone I ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera on my phone is awesome.
on September 28, 2026
Posted by: Deerelife
[This review was collected as part of a promotion.] I chose this product since I've been able to use a phn .. it has been my go too .. Samsung is the best .. i enjoy there t.v's and other electric device's.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I chose this product.
on September 28, 2026
Posted by: Nannyof4
[This review was collected as part of a promotion.] I chose it because it was free for my upgrade but the features and upgrades on this phone are great and I am sure when it is time to upgrade again it will be Samsung products for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung A17
on September 28, 2026
Posted by: Jenenabtl64
[This review was collected as part of a promotion.] I chose the Samsung A17 because I can load more games and personal documents than I've ever been able to before. I dont have to worry about it slowing down if I add an app or file or what have you, and, it let's me know pretty much, what I need to do such as updating or anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my A17!
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to keep my A17 over an upgrade due to how dependable it is. Working construction and bartending, I love knowing my phone can keep up with dirty jobs!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No dedicated RAM
on September 28, 2026
Posted by: Berk0785
[This review was collected as part of a promotion.] I chose this phone because after an update from Samsung that bricked my galaxy S23 ultra, which I've transfered since the Note 8, 9, 10, 20, 21ultra then finally 23 ultra. I was at a loss. Lost years of pics, contacts etc. Got this A17 5G as an emergency backup but the lack of actual RAM makes the whole phone a horrible experience, cant run multiple apps. Nothing stays open in background, everything has to start fresh. When receiving text codes its impossible to read the code without losing the app current page or loaded screen. Text notifications dont come thru if you are doing literally anything else. And phone calls are 50/50 @ best. I loved my S23 Ultra and would love to get the 26 Ultra to replace it. But as a disabled veteran fighting with MS and various other illnesses, I haven't worked since July 2023 and the VA takes its sweet time helping. This is my only option. I've been a huge supporter of Samsung products including all its watches, buds, tablets and phones. Sadly due to an update failure all that is lost now.
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2026
Hey there Berk0785,

Thank you for taking the time to share why you chose the Galaxy A17 5G. We appreciate your feedback! The Galaxy A17 5G features a spacious display, versatile cameras, and reliable 5G connectivity. We truly value your years of loyalty to Samsung and understand how important multitasking, timely notifications, and access to your precious memories are. Your detailed insights on performance, communication, and your experiences with previous devices are significant to us as we continue to refine our products. Thank you for being a valued member of the Samsung community!

-Ty

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Written by a customer while visiting Samsung US
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