Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,745 Reviews)
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This is a good phone
on September 28, 2026
Posted by: Stan103
[This review was collected as part of a promotion.] I chose the A17 because it does everything I need it to plus some other stuff that may be over my head.
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hey there Stan103,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers an impressive combination of a spacious display, versatile camera features, and 5G connectivity. We're pleased to hear that it meets all your needs while also providing additional features for you to explore. Thanks again for sharing your experience and for choosing Samsung!
-Ty
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers an impressive combination of a spacious display, versatile camera features, and 5G connectivity. We're pleased to hear that it meets all your needs while also providing additional features for you to explore. Thanks again for sharing your experience and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best entry level Android HANDS DOWN!
on September 28, 2026
Posted by: Frogee1001
[This review was collected as part of a promotion.] This is the best phone I've had in a few years and I'm ecstatic that I chose this model! The speed in which it operates, ease of use and the great interface are unmatched for the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My submission of the A17 samsung
on September 28, 2026
Posted by: Robbo2c3
[This review was collected as part of a promotion.] The Samsung A17 is a pretty good phone. It has, but it does have some flaws which are when you have a lot of apps and a lot of memory being used, the phone is slow and sluggish. It takes a long time to pull up articles on the internet. And even as simple as pulling up apps on your phone , there is some lagging when playing games. I also will say the screens are nice but I think you have to have the protection you have to have a shell , outer shell and screen protector because the glass are the screen itself is pretty easy to break if dropped. So overall, I'd give the Galaxy A17.There's always room for improvement where I would start as more storage.\nMore storage for the apps that come readily available on the device. So again , a seventeen three out of five stars
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hey Robbo2c3,
The Galaxy A17 5G features a large display, expandable storage, and 5G connectivity, making it ideal for everyday entertainment and productivity. We have heard your feedback regarding slower performance when managing multiple apps, browsing, and gaming, along with your concerns about the device's durability. We appreciate your detailed suggestions as Samsung continues to enhance the Galaxy experience.
-Ty
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The Galaxy A17 5G features a large display, expandable storage, and 5G connectivity, making it ideal for everyday entertainment and productivity. We have heard your feedback regarding slower performance when managing multiple apps, browsing, and gaming, along with your concerns about the device's durability. We appreciate your detailed suggestions as Samsung continues to enhance the Galaxy experience.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 28, 2026
Posted by: Grind247
[This review was collected as part of a promotion.] I chose my Galaxy because of the heat features that Samsung offers. You'll always be in the forefront of tech with a Galaxy. I use mine for Sichuan and business mainly. The split screen among other features makes business tasks allot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy with this series.
on September 28, 2026
Posted by: rsetnow
[This review was collected as part of a promotion.] My Samsung, android A17 5g runs slow. I chose to look for another Samsung android and I do like androids because they are easier for me to use. This series though is difficult to navigate.
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hello there rsetnow,
Thank you for sharing your experience with the Galaxy A17 5G and your final decision. The Galaxy A17 5G features a large display, 5G connectivity, and customizable Galaxy software for everyday use. We appreciate your feedback regarding Android's comfort; however, we understand that you found this Galaxy experience to be slower and more challenging to navigate. Your input is valuable as Samsung strives to enhance the user experience.
Differences between the Galaxy A17 5G, A27 5G, A37 5G, and A57 5G
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G and your final decision. The Galaxy A17 5G features a large display, 5G connectivity, and customizable Galaxy software for everyday use. We appreciate your feedback regarding Android's comfort; however, we understand that you found this Galaxy experience to be slower and more challenging to navigate. Your input is valuable as Samsung strives to enhance the user experience.
Differences between the Galaxy A17 5G, A27 5G, A37 5G, and A57 5G
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
SG A17 Disappointment
on September 28, 2026
Posted by: LoyalSG
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 as an upgrade from my previous galaxy phone (A13). Unfortunately, I am not happy with this phone because, to me, it is definitely under performing the last phone. That's saying a lot because that one came with it's own set of issues, including more apps increasingly no longer working with that phone, so that an upgrade became mandatory. However, this A17 is slow, freezes and glitches (a lot), and on a couple of days (about 2 weeks after I got it), it restarted on its own after I turned the phone on! So, I don't know, I'm only keeping it because it took a lot to get to this one (for me) and I purchased my phone cases by mail before getting the phone to make sure it was protected once gotten. All that said, I'm truly disappointed to have finally upgraded (Samsung Galaxy phones are all my husband I have had the last 20+ years, but aren't fans of "HAVING" to upgrade) and then getting less than what I had prior, honestly... that's very terrible. While, I'm NOT a phone fanatic, I do use it primarily for calls, pictures/videos, and texting, but also the apps. And a lot of interactions with different institutions "require" you to use their app to get/do/complete whatever you're needing! I do hope, God providing, my (and my husbands) next Samsung Galaxy Phones are "REALLY & TRULY" better!
Value
2
Response from Samsung USBy R&R, October 1, 2026
Hello LoyalSG,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a large display, reliable connectivity, and helpful everyday functions for calls, messages, photos, and applications. We greatly appreciate your long-standing loyalty to Samsung Galaxy devices. We understand that issues like frequent freezing, slower performance, and unexpected restarts can make upgrading feel like a setback. Your detailed feedback provides valuable insights to Samsung about user experiences. Thank you for being a valued member of the Galaxy community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device features a large display, reliable connectivity, and helpful everyday functions for calls, messages, photos, and applications. We greatly appreciate your long-standing loyalty to Samsung Galaxy devices. We understand that issues like frequent freezing, slower performance, and unexpected restarts can make upgrading feel like a setback. Your detailed feedback provides valuable insights to Samsung about user experiences. Thank you for being a valued member of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG PHONES
on September 28, 2026
Posted by: Samsunguser23
[This review was collected as part of a promotion.] I chose to switch providers so that I could get a samsung phone. I believe their phones are unparalleled as far as functionality and overall quality. I would love to buy the z-flip model. Looks dope!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on September 28, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I selected this phone initially because of the price point. However, it is such an easy phone to use and has such good features that I would gladly buy again! Great product and very durable! User-friendly also!
Value
5
Written by a customer while visiting Samsung US