Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,745 Reviews)
Open Ratings Snapshot
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung it always has the best
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] L've chosen Samsung since my very first mobile phone- and that was a long time ego I even remember the waterproof model they released lol chose Samsung then and will always continue to choose it because it has been with me throughout my entire life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy A series
on September 28, 2026
Posted by: bpd1942
[This review was collected as part of a promotion.] I have been using the Galaxy A series for 12 years now and have never had a problem with it. I don't like change and am completely happy with it so that is why I chose to go with my A17 Galaxy. Big fan.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Updating and downsizing
on September 28, 2026
Posted by: MrBungleMajik
[This review was collected as part of a promotion.] I'm so glad I finally updated and condensed all of my varying and aging tech devices. Trying to manage, maintain and keep track of laptops, tablets, mp3 players and phones, all for separate functions becomes a hassle. I chose to merge them all into one device. A Samsung Galaxy! So efficient.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 2, 2026
Hey there MrBungleMajik,

We love hearing how your Galaxy A17 5G has helped simplify your tech setup. Its large display, versatile functionality, and Galaxy connectivity make it easy to bring entertainment, communication, and everyday tasks together in one device. It is great to know the experience has made managing your technology more efficient. Thanks for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I forgot how much space is on this phone .
on September 28, 2026
Posted by: Tuggaknott
[This review was collected as part of a promotion.] Im glad i chose to give it another go . Ive never not liked samsungs devicesbut ive strayed a little. I must admit i see the error of my ways . This device is a memory powerhouse and the battery overhaul is choice. Way to go keepit up Samsung
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is Awesome
on September 28, 2026
Posted by: 1Fragilefart
[This review was collected as part of a promotion.] I chose this device a as it is not as complicated as most phones are and it tells everything that is going on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is so good by Riley Atkins
on September 28, 2026
Posted by: Rileya
[This review was collected as part of a promotion.] I've had a very good time with this phone. I've had it for a little over a month. I recommend getting one if you're looking for a good, affordable nice looking phone that doesn't break easy and it's a good upgrade for any older model, it's easy to use. It's easy to understand it's got a good amount of accessibilities for people hard of seeing and heard of hearing. I recommend buying this on whatever occasion you could find
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung was my first choice due to past experience
on September 28, 2026
Posted by: eddietel
[This review was collected as part of a promotion.] This phone replaced a vintage Samsung xCover 4 which was a reliable phone for 8 years. It was the reason I chose the A17 5G and I have been very happy with the advanced features, quick response time and incredible improvements to calling clairity and audio output. I look forward to a new long term relationship with Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great well rounded phone.
on September 28, 2026
Posted by: SnotRocket
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5G based entirely on the side button biometric sensor. The A17 is the only phone on the market that includes not only the side button, but facial recognition of top of that. Coupled with Samsung Knox Vault, it is a very secure phone. All your personal data is entered and to access anything requires your fingerprint. This combination is rare on a phone, especially with the quite nice AMOLED display.
Charging time is quick, and the onboard battery protection helps to make sure that the A17 battery lasts a long time.
The phone itself is thin and light, the camera is just right for my needs. The QR code scanner works very well.
Built into the phone are custom routines, allowing me to have the phone talk and say fun things like: Departing for work and welcome to a store. The sa.sung Galaxy A17 5G was a nice find and a great buy. Thanks Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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