Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,745 Reviews)
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Convenience at Your Fingertips
on September 29, 2026
Posted by: Grolock
[This review was collected as part of a promotion.] I chose the Galaxy 17A 5G as my upgrade after years of being far behind the curve with a comparatively primitive device. Needless to say, my horizons have expanded & now I'm able to quickly & conveniently run every aspect of my life that can be interacted with via technology - in the palm of my hand. This was a tremendous upgrade for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A17 5G
on September 28, 2026
Posted by: aapike
[This review was collected as part of a promotion.] I chose Galaxy A17 5G because I was in need of a phone. When I purchased it I was very pleased.. the camera was great as well.. but after months of haven it the phone os super slow it freezes all the time it takes forever to press and letter or number on the keyboard.. ive updated my phone everytime they send notice.. I barley have anything on here I cant even take a picture it takes like 18seconds to actually snap the shot after i already pressed the button.. I love Samsung but right now im disappointed
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hey there aapike,
The Galaxy A17 5G offers a spacious display, versatile camera features, and 5G connectivity for everyday use. We are glad the camera initially made a great impression, while also hearing your concerns about freezing, delayed typing, and slow camera response over time. Your detailed feedback helps us understand where the Galaxy experience can continue to improve. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G offers a spacious display, versatile camera features, and 5G connectivity for everyday use. We are glad the camera initially made a great impression, while also hearing your concerns about freezing, delayed typing, and slow camera response over time. Your detailed feedback helps us understand where the Galaxy experience can continue to improve. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Why I chose the A17
on September 28, 2026
Posted by: Aleeya
[This review was collected as part of a promotion.] I chose the a17 because it is simple to use. Has all the qualities I need and a good camera. The storage is good too. It's not to complex or difficult so I am easily able get things done, even on a time limit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice yet
on September 28, 2026
Posted by: Yenifah
[This review was collected as part of a promotion.] I chose Samsung because I know they're reliable. I had my last phone for over 5 years amd always worked flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow and slower
on September 28, 2026
Posted by: Kingjam90
[This review was collected as part of a promotion.] I choose to make this statement. I've had the A17 galaxy for several months and I hate it. Its slow takes forever to load anything. Then I go to place online orders and it will not process them even if im connected to wifi.
Over all I would not recommend this phone to anyone.
Over all I would not recommend this phone to anyone.
Value
2
Response from Samsung USBy R&R, September 29, 2026
Hi Kingjam90,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, versatile camera capabilities, and Wi-Fi connectivity to support your everyday activities. We understand how crucial responsive performance and reliable online functionality are, especially when completing orders and other essential tasks. Your feedback about slow loading times and unsuccessful transactions is valuable as we work to improve the Galaxy experience. Thank you for your input to Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, versatile camera capabilities, and Wi-Fi connectivity to support your everyday activities. We understand how crucial responsive performance and reliable online functionality are, especially when completing orders and other essential tasks. Your feedback about slow loading times and unsuccessful transactions is valuable as we work to improve the Galaxy experience. Thank you for your input to Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S series to A....
on September 28, 2026
Posted by: Kindacomesandgoes
[This review was collected as part of a promotion.] Have tried many phones & I choose Samsung over any other brand. Downgraded to the A17 but it's still good enough to handle just about all daily tasks without an issue. Only thing I miss is dex capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I needed a new phone.
on September 28, 2026
Posted by: Aldrite
[This review was collected as part of a promotion.] I have always been a Samsung girl. Most of my electronics in my home are Samsung, and every phone I have ever purchased has been a Samsung. I chose this phone to hold me over until my hubby purchases me the brand new Razr fold phone for Christmas. I love this phone so far. The setup was so easy and the features are awesome. Can't wait to get my awesome brand new phone for Christmas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Looking to upgrade!
on September 28, 2026
Posted by: JSuzieQ6
[This review was collected as part of a promotion.] Unfortunately I'm not too impressed with my Samsung a17. I chose this model basically because it was free at the time and I was in need of a phone with little to no money to invest in the one I really wanted. I just find the processor to be a little slow the internal storage isn't bad but the phone I really want is the Samsung Galaxy s26 or the Samsung Flip... At least I'm pretty sure that's what it's called LOL I've always been a Samsung Galaxy girl!! Don't get me wrong I've tried other models but I always come back to Samsung. I would really love to win the sweepstakes and be able to buy the phone I really really want!! Thank you Samsung for making some of the best phones I've ever had!!!!!
<3 JSuzieQ
<3 JSuzieQ
Value
4
Written by a customer while visiting Samsung US