Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,745 Reviews)
Open Ratings Snapshot
Rating breakdown 3,745 reviews
5 Stars
2,192
4 Stars
850
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy never ceases to amaze!!
on September 29, 2026
Posted by: Chinadon
[This review was collected as part of a promotion.] I've been using the Galaxy A17 for a few weeks now, and I'm honestly impressed for a budget-friendly phone.
Display: The Super AMOLED screen is bright, sharp, and colorful. Videos and scrolling look great, even outdoors.
Battery: Easily lasts a full day and then some. Even with heavy use, I'm rarely reaching for the charger before bedtime.
Performance: Smooth for everyday tasks like social media, messaging, streaming, and browsing. Apps open quickly and I haven't run into frustrating lag.
Camera: Takes clear, vibrant photos in good lighting, and the main camera is more than enough for everyday snapshots.
Design & Software: Slim, comfortable to hold, and feels well built. Samsung's One UI is clean and easy to use, and the long software support is a big bonus at this price.
Bottom line: If you want a reliable, good-looking phone without spending flagship money, the A17 is a great pick. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy never ceases to impress
on September 29, 2026
Posted by: Chinadon
[This review was collected as part of a promotion.] I've been using the Galaxy A17 for a few weeks now, and I'm honestly impressed for a budget-friendly phone.
Display: The Super AMOLED screen is bright, sharp, and colorful. Videos and scrolling look great, even outdoors.
Battery: Easily lasts a full day and then some. Even with heavy use, I'm rarely reaching for the charger before bedtime.
Performance: Smooth for everyday tasks like social media, messaging, streaming, and browsing. Apps open quickly and I haven't run into frustrating lag.
Camera: Takes clear, vibrant photos in good lighting, and the main camera is more than enough for everyday snapshots.
Design & Software: Slim, comfortable to hold, and feels well built. Samsung's One UI is clean and easy to use, and the long software support is a big bonus at this price.
Bottom line: If you want a reliable, good-looking phone without spending flagship money, the A17 is a great pick. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone that won't call
on September 29, 2026
Posted by: Neednewcell
[This review was collected as part of a promotion.] I chose 3 stars because it turns on it over heats it won't make calls it's ui stops working and just turns off
Value
3 out of 5
3
Response from Samsung USBy R&R, October 2, 2026
Hello there Neednewcell,

The Galaxy A17 5G provides 5G connectivity, a large display, and Galaxy software designed to enhance your everyday tasks. We understand your concerns regarding issues such as overheating, incomplete calls, One UI crashes, and unexpected shutdowns. While your Galaxy phone may become warm during use, this should not impact its lifespan or overall performance. However, if you experience discomfort from potential overheating, it’s important to stop using the device and let it cool down. Please refer to the guide linked below for precautions regarding device overheating. Reliable performance is a vital part of the Galaxy experience, and we appreciate your feedback to Samsung.

Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone
on September 29, 2026
Posted by: Love1device
[This review was collected as part of a promotion.] I'm glade I chose this phone it does justice I love all the features it offers and enjoy it very much
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better features
on September 29, 2026
Posted by: LoveMYphone
[This review was collected as part of a promotion.] The features of my new phone galaxy A17 is amazing. I chose to upgrade my phone to this new one and im glad I did. This phone operates faster than any phone I've had in the last few years. The only phones I buy are Samsung because they have more storage and better camera specs. I will not go back to any other device.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 2, 2026
Hello LoveMYphone,

It's wonderful to hear that your upgrade to the Galaxy A17 5G has been a positive experience! The responsive performance, ample storage options, and versatile camera features make it easier to enjoy everything you use your phone for daily. We appreciate your continued trust in Galaxy devices. Thank you for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
THIS PRODUCT STANDS OUT THE MOST !!!!
on September 29, 2026
Posted by: ShaLo5
[This review was collected as part of a promotion.] I think this product the A17 is perfect for just about anything. Gaming, streaming, texting, phone calls, just about anything. I love it so much. I chose it because it's easy to use and very affordable 😍 it's a great device honestly and it's truly I think everyone should choose a Samsung galaxy A 17 it's soooooooo worth the money.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall
on September 29, 2026
Posted by: MyaaStacks
[This review was collected as part of a promotion.] I like the phone so far sometimes it has a little bit of response but overall I'm glad that I chose this phone definitely will upgrade to another galaxy device I love the camera features and I love all the apps that come along with the phone through Samsung very happy that this device was the one I chose and I can't wait to upgrade to a newer device through the Galaxy series and choose a newer device for better upgrading updates
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Reliable
on September 29, 2026
Posted by: IcePolype
[This review was collected as part of a promotion.] My Samsung Galaxy A17 has been very reliable - for almost five years now. I'm glad I chose this phone and will be strongly considering Samsung for future purchases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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