Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,750 Reviews)
Rating breakdown 3,750 reviews
5 Stars
2,195
4 Stars
852
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
It should be a phone first.
on May 20, 2026
Posted by: WalkOnWater
[This review was collected as part of a promotion.] I use my Samsung, in this order: 1. as a phone and texting device 2. As a music player 3. For Galaxy AI genius answers (to find) 4. Where to look on the web the first time. The reason i didn't give it five stars was that the phone functions are scattered everywhere and just don't flow the way I think.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hey there WalkOnWater,
Thank you for taking the time to leave feedback on the Galaxy A17 5G. It is great to hear the device continues to fit into your everyday routine. Samsung designs Galaxy devices to balance smart features with practical daily usability. Thank you for your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for taking the time to leave feedback on the Galaxy A17 5G. It is great to hear the device continues to fit into your everyday routine. Samsung designs Galaxy devices to balance smart features with practical daily usability. Thank you for your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Really dont like this phone
on May 20, 2026
Posted by: Fancygigiforever
[This review was collected as part of a promotion.] The streaming on this phone sucks, it runs really slow. I think the 16 operated better then this one.
Value
1
Response from Samsung USBy R&R, May 21, 2026
Hey there Fancygigiforever,
Thank you for your feedback on the Galaxy A17 5G. Its design is centered around streaming, entertainment, and providing smooth everyday performance to help users stay connected throughout the day. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap "Optimize now," and then select "Done." For more information, please check the article linked below. We appreciate your participation in the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A17 5G. Its design is centered around streaming, entertainment, and providing smooth everyday performance to help users stay connected throughout the day. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap "Optimize now," and then select "Done." For more information, please check the article linked below. We appreciate your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to learn and use
on May 20, 2026
Posted by: Tjack3715
[This review was collected as part of a promotion.] The alarm is great...the phone is easy too learn and use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good but could you better
on May 20, 2026
Posted by: ADAMNSTL
[This review was collected as part of a promotion.] Hey I just wanted to let you know this the 817 is a great model still point it tends to get hot or overheat at times and sometimes I can't get it to when I touch the screen or something it won't respond maybe for a very long delay for finally figures it out and it has a lot a few features that I wish it would have better one is it gets stuck in the moments on delayed when it comes to opening files or going to the Internet so maybe you guys can check into that I've done everything possible to clean it and try to get the memory down and you know clear the couch and everything but it still does it especially sometimes going to your site and stuff it freezes up more
Value
3
Response from Samsung USBy R&R, May 21, 2026
Hi ADAMNSTL,
Thank you for sharing your experience with the Galaxy A17 5G. Galaxy devices are designed for everyday browsing, entertainment, and connectivity, providing a smooth and user-friendly experience. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Galaxy devices are designed for everyday browsing, entertainment, and connectivity, providing a smooth and user-friendly experience. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Thus product has great features
on May 20, 2026
Posted by: Awesome75
[This review was collected as part of a promotion.] My galaxy a1 works great and I love how my pictures are so clear. I would recommend this to every one who is looking for a good affordable phone.
Value
4
Response from Samsung USBy R&R, May 22, 2026
What’s up Awesome75,
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It is great to hear the features and camera experience have stood out during everyday use. Samsung continues creating Galaxy devices designed to make capturing and sharing moments feel easy and enjoyable. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It is great to hear the features and camera experience have stood out during everyday use. Samsung continues creating Galaxy devices designed to make capturing and sharing moments feel easy and enjoyable. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great product
on May 20, 2026
Posted by: Skit9zo
[This review was collected as part of a promotion.] My Samsung is good for streaming and videos.Pictures and online activity Galaxy AI
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hi Skit9zo,
Thank you for sharing your experience with the Galaxy A17 5G. Streaming, photography, and Galaxy AI features are all designed to help users stay connected and enjoy their everyday content with ease. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Streaming, photography, and Galaxy AI features are all designed to help users stay connected and enjoy their everyday content with ease. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This device has good response
on May 20, 2026
Posted by: Doghouse13
[This review was collected as part of a promotion.] The device has the awesome feature of Galaxy AI capabilitie and its a good device to use fast response
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hey Doghouse13,
Thank you for your feedback on the Galaxy A17 5G. Features like Galaxy AI and responsive performance are designed to enhance entertainment, productivity, and connectivity throughout your day. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A17 5G. Features like Galaxy AI and responsive performance are designed to enhance entertainment, productivity, and connectivity throughout your day. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product I've never had any problems
on May 20, 2026
Posted by: Babyblue76
[This review was collected as part of a promotion.] I love it for you tube videos and I had no problems with this product
Value
5
Written by a customer while visiting Samsung US