Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,750 Reviews)
Rating breakdown 3,750 reviews
5 Stars
2,195
4 Stars
852
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product's features are really easy to naviga.
on May 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This product series is very easy to navigate and understand...
I would recommend this series and model for galaxy users...
I would recommend this series and model for galaxy users...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on May 22, 2026
Posted by: Miracle
[This review was collected as part of a promotion.] Awesome sums it up. Faithful you are. Hearing screen and quality 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on May 22, 2026
Posted by: Love5i
[This review was collected as part of a promotion.] Galaxy ai is absolutely perfect and I'm satisfied by Samsung this is the best thing 😍 🙌 👌 😄 😀 ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on May 22, 2026
Posted by: shavar20
[This review was collected as part of a promotion.] I love this phone. a great phone to have and I like the new AI this phone has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Quality Model
on May 21, 2026
Posted by: Gelato Guy
from New Orleans, LA
Expertise:Expert
Very slow response and very unresponsive. Phone constantly freezes and does not respond to input. Display is clear. Sound is clear although when adjust to the loudest setting is not very loud.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R, May 26, 2026
R&R Response 5.26.2026
Hiya Gelato Guy,
Thank you for taking the time to share your thoughts. Smooth performance is a vital part of the user experience, and we appreciate you highlighting this. To enhance your device's performance, the Quick Optimization feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This process is a one-time action, but it still ensures your device runs smoothly.
For more tips on keeping your device running efficiently, please check out the online article linked below. We love hearing how customers use their Galaxy devices and which features stand out to them. Thank you for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hiya Gelato Guy,
Thank you for taking the time to share your thoughts. Smooth performance is a vital part of the user experience, and we appreciate you highlighting this. To enhance your device's performance, the Quick Optimization feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This process is a one-time action, but it still ensures your device runs smoothly.
For more tips on keeping your device running efficiently, please check out the online article linked below. We love hearing how customers use their Galaxy devices and which features stand out to them. Thank you for making Samsung a part of your daily routine!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best Features
on May 21, 2026
Posted by: Luhaiden10
[This review was collected as part of a promotion.] No words needed Samsung is the best phone makers with galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything about the phone I like all the G
on May 21, 2026
Posted by: Steveo3247
[This review was collected as part of a promotion.] I really like the Galaxy AI feature. I get a lot of letters or notes. Written professionally helps with a lot of research and I pretty much ask it on a daily basis questions.\n To seek facts and directions and location
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A17
on May 21, 2026
Posted by: Nicole
[This review was collected as part of a promotion.] I mainly use my device to write and as a tool to keep up with distant family members. The Ai feature really helps to turn what I say into fuller paragraphs. And it makes me sound intelligent as well. I have used it to create resumes and I have used it to map out plans for my future as well as detailed steps to get me towards my goals. I recommend this device solely on the confidence that the screen is big and the display is enough to have a whole document layout without the zooming in and zooming n out to read. I give this device 4 stars solely for the fact that I feel the cameras could be a bit better.
Value
5
Written by a customer while visiting Samsung US