Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,752 Reviews)
Open Ratings Snapshot
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Best phone so far
on May 25, 2026
Posted by: Maddness44
[This review was collected as part of a promotion.] Best phone and the ai is awesome I use the ai for a lot of help in my business
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has easy to use features.
on May 25, 2026
Posted by: Love2stream
[This review was collected as part of a promotion.] I use my phone for work, personal and streaming. It maintains great service coverage and is easy to operate. Galaxy AI is a great addition for helping make tough tasks easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung Galaxy a17 phone
on May 25, 2026
Posted by: Rhosmith
[This review was collected as part of a promotion.] I was excited to get my phone at first until all my memory and contacts came from my previous phone to this phone and now the memory is gone so to me it does not have enough memory to say it was an upgrade from my previous phone. And now it's acting up because I don't have enough memory.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It lags a lot. My gs20 much better than A17 5g
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it mostly for research, texting. It takes long to retrieve info..I owned GS20 ultra up to a month ago... it was great. The A17 does not respond well to searches. I just hate it! Unfortunately my screen died on the s20... sad
Value
3 out of 5
3
Response from Samsung USBy R&R, May 29, 2026
Hi Katwhit,

Thank you for taking the time to leave a review for your Galaxy A17 5G. We appreciate you sharing your daily experiences with the device and highlighting what has stood out to you. We understand that transitioning from the Galaxy S20, which is a fantastic line of devices, can be significant. Your feedback on the Galaxy A17 5G's performance is valuable to us. Thank you for your insights and for being a loyal Samsung customer.

-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cheaper alternative to S26
on May 25, 2026
Posted by: Galaxyuser01
[This review was collected as part of a promotion.] The new Galaxy a17 with its Galaxy AI is the probably the best portable phone there is. Not had one problem with it so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Has alot of the great features of the s series.
on May 25, 2026
Posted by: Jermenap
[This review was collected as part of a promotion.] I use it for almost everything from tuning my guitar, to giving estimates on jobs. The only other feature I wish they would start adding to the a series is wireless charging. That would definitely put them over the top.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my Samsung galaxy.
on May 25, 2026
Posted by: Mouth6969
[This review was collected as part of a promotion.] I love that i am able to have multiple windows open and that the phone is easy to navigate. I always buy galaxy phones. I prefer Samsung over Google. Unfortunately Samsung is eliminating the texting app for their devices and forcing users to switch to Google which is unfair to the loyal customers who buy them. I hate the Google texting app.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has great features
on May 25, 2026
Posted by: Rodknee
[This review was collected as part of a promotion.] I use my phone for my family to stay in touch.i do alot of gambling. How it don't buffer when I'm watching move that's great
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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