Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Good device
on May 26, 2026
Posted by: ThaReddQueen
[This review was collected as part of a promotion.] Devices app management could be better and less updates
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is a little slow.
on May 26, 2026
Posted by: mojoe123
[This review was collected as part of a promotion.] I don't know how to use Galaxy AI. i use it to stream music and games.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there mojoe123,
We appreciate you taking the time to provide feedback. Galaxy A17 5G is designed to support the everyday features customers use most. Built-in AI features add useful support for search, writing and daily tasks, you can check out our article linked below to learn more about AI features on your device. It's great to hear it's fitting so well into your daily routine. It's great to hear the phone is meeting your expectations for everyday use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate you taking the time to provide feedback. Galaxy A17 5G is designed to support the everyday features customers use most. Built-in AI features add useful support for search, writing and daily tasks, you can check out our article linked below to learn more about AI features on your device. It's great to hear it's fitting so well into your daily routine. It's great to hear the phone is meeting your expectations for everyday use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty good
on May 26, 2026
Posted by: Kraziekate
[This review was collected as part of a promotion.] In my review this has been a good phone I feel like with Amy device it should have a solid way of not being able to be hacked but that is impossible but all in all it's been good to me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a-17 review
on May 26, 2026
Posted by: SEvans1856
[This review was collected as part of a promotion.] My device has been performing great. The speed and the quality of picture are amazing. Samsung, u have outdone yourself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Relaced my wireline with A17
on May 26, 2026
Posted by: GAReed
[This review was collected as part of a promotion.] More than a phone answering machine. A lot more with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A17 5g is identical to the A16 5G
on May 26, 2026
Posted by: Katrina
[This review was collected as part of a promotion.] This new A17 5g is the very same as the A16 5G in every aspect other than the A17 5g is lighter!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for its price
on May 26, 2026
Posted by: Djsupreem1
[This review was collected as part of a promotion.] I have a budget phone but i love it regardless. Times is tough but this phone delivers with its amazing display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Old phone
on May 26, 2026
Posted by: Lollipop
[This review was collected as part of a promotion.] This phone is terrible. I always glitches and freezes and is very slow. The camera is not good either.
Value
2
Response from Samsung USBy R&R, June 2, 2026
Hiya Lollipop,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed for everyday connections, entertainment, and capturing your favorite moments, ensuring it’s always there for you.
Over time, you may find that your Galaxy device uses a significant amount of storage space. Fortunately, there are a few ways to free up memory, allowing more room for important files and cherished photos. By deleting unused apps, media, or downloads, you can enhance your device’s performance and create space for future data. To clear the cache for individual apps, which removes temporary data and helps apps run more smoothly, follow these steps:
**Clear an app’s cache:**
1. Open the **Settings** app.
2. Swipe to find and tap **Apps**.
3. Search for and select the app you wish to clear.
4. Tap **Storage**, then select **Clear cache**.
**Clear an app’s data:**
1. Open the **Settings** app.
2. Swipe to find and tap **Apps**.
3. Search for and select the app you wish to clear.
4. Tap **Storage**, then select **Clear data**.
5. Confirm by tapping **Delete** on the pop-up message.
For more information, please check the link provided below. We appreciate your feedback and value your input regarding your device’s performance. Thank you for being a part of the Samsung community!
Free up storage space on your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002029/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed for everyday connections, entertainment, and capturing your favorite moments, ensuring it’s always there for you.
Over time, you may find that your Galaxy device uses a significant amount of storage space. Fortunately, there are a few ways to free up memory, allowing more room for important files and cherished photos. By deleting unused apps, media, or downloads, you can enhance your device’s performance and create space for future data. To clear the cache for individual apps, which removes temporary data and helps apps run more smoothly, follow these steps:
**Clear an app’s cache:**
1. Open the **Settings** app.
2. Swipe to find and tap **Apps**.
3. Search for and select the app you wish to clear.
4. Tap **Storage**, then select **Clear cache**.
**Clear an app’s data:**
1. Open the **Settings** app.
2. Swipe to find and tap **Apps**.
3. Search for and select the app you wish to clear.
4. Tap **Storage**, then select **Clear data**.
5. Confirm by tapping **Delete** on the pop-up message.
For more information, please check the link provided below. We appreciate your feedback and value your input regarding your device’s performance. Thank you for being a part of the Samsung community!
Free up storage space on your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002029/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US