Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,743 Reviews)
Rating breakdown 3,743 reviews
5 Stars
2,192
4 Stars
849
3 Stars
360
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product is great
on October 6, 2026
Posted by: Steveo
[This review was collected as part of a promotion.] I love my galaxy a17 5g it works amazing and I play games and stream movies and have no problems I chose samsung galaxy over all others 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a little slow
on October 6, 2026
Posted by: MrsKelley
[This review was collected as part of a promotion.] I chose the A17 because it was a free phone with the purchase of a plan. It is slower than I like but the appearance in nice. It has a good camera with good quality.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hola MrsKelley,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a quality camera experience, and a sleek design, so it's great to hear that you're pleased with its look and photo quality. If you're experiencing slower performance, try closing any unused apps, restarting your phone, and going to Settings > Device care > Memory > Clean now to free up resources. Keeping your apps and software up to date can also help improve performance. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a quality camera experience, and a sleek design, so it's great to hear that you're pleased with its look and photo quality. If you're experiencing slower performance, try closing any unused apps, restarting your phone, and going to Settings > Device care > Memory > Clean now to free up resources. Keeping your apps and software up to date can also help improve performance. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is an ausome phone super fast super clean
on October 6, 2026
Posted by: Lovemymom
[This review was collected as part of a promotion.] I like the better camera feature the screen is bigger clearer and better graphics I chose the Samsung a17 cause I had the a15 which wasn't to bad of a phone had that one 4 two years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose the A17 out uof necessity
on October 6, 2026
Posted by: BrandiBoggs
[This review was collected as part of a promotion.] It's a great price and for the most part worked done...
Until, a month ago. Now I keep getting messages about the ui system and it freezes... it is very frustrating. I chose the A17 of of necessity at the time but now I'm saving up to upgrade to a phone for content creation .
Until, a month ago. Now I keep getting messages about the ui system and it freezes... it is very frustrating. I chose the A17 of of necessity at the time but now I'm saving up to upgrade to a phone for content creation .
Value
3
Response from Samsung USBy R&R, October 7, 2026
Hello BrandiBoggs,
The Galaxy A17 5G features a vivid Super AMOLED display, optical image stabilization for capturing photos and videos, and offers six generations of operating system upgrades. We understand that system UI messages and freezing can disrupt your routine. To start troubleshooting, check for software updates and restart your phone. If the messages persist, try testing in Safe Mode, which can help determine if a third-party app is causing the concern. Safe Mode only runs core applications, allowing you to identify if a downloaded app is the culprit. For further assistance, you can refer to Samsung Support's article on "Samsung Galaxy device will not start or is in a boot loop," which provides detailed troubleshooting steps. Thank you for sharing your experience with Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vivid Super AMOLED display, optical image stabilization for capturing photos and videos, and offers six generations of operating system upgrades. We understand that system UI messages and freezing can disrupt your routine. To start troubleshooting, check for software updates and restart your phone. If the messages persist, try testing in Safe Mode, which can help determine if a third-party app is causing the concern. Safe Mode only runs core applications, allowing you to identify if a downloaded app is the culprit. For further assistance, you can refer to Samsung Support's article on "Samsung Galaxy device will not start or is in a boot loop," which provides detailed troubleshooting steps. Thank you for sharing your experience with Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This product
on October 6, 2026
Posted by: Alibee93
[This review was collected as part of a promotion.] This product started off great but quickly became glitchy and slow, it freezes and restarts out of nowhere.
Value
2
Response from Samsung USBy R&R, October 7, 2026
Hello Alibee93,
the Galaxy A17 5G offers a bright Super AMOLED display, optical image stabilization, and six generations of OS upgrades. Freezing and unexpected restarts can interrupt your day. Check for software updates, then test your phone in Safe mode to see whether a downloaded app may be contributing. To enter Safe mode, open the power menu, touch and hold Power off, then tap Safe mode. If the behavior continues, Samsung Support article linked below can assist with the next steps. Thank you for choosing Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
the Galaxy A17 5G offers a bright Super AMOLED display, optical image stabilization, and six generations of OS upgrades. Freezing and unexpected restarts can interrupt your day. Check for software updates, then test your phone in Safe mode to see whether a downloaded app may be contributing. To enter Safe mode, open the power menu, touch and hold Power off, then tap Safe mode. If the behavior continues, Samsung Support article linked below can assist with the next steps. Thank you for choosing Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I Have Mixed Feelings!
on October 6, 2026
Posted by: CousinJanine
[This review was collected as part of a promotion.] Since my significant other and I both needed new phones, I finally convinced him to get a new phone. I chose the Samsung Galaxy A17 5g over the Samsung Galaxy A37. Now I'm wondering if I chose wrong. I'm having to deal with the phone locking up and lagging badly sometimes. But I'm contemplating factory resetting it and see if that helps.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Howdy CousinJanine,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers a bright display, a versatile camera experience, and extensive customization options for everyday use.
Before performing a factory reset, we recommend trying a few other steps first. Start by restarting your phone, closing any unused background apps, and using Device Care to clean up your memory. You can also run diagnostics using the Samsung Members app to check your phone's performance before deciding to reset your device.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers a bright display, a versatile camera experience, and extensive customization options for everyday use.
Before performing a factory reset, we recommend trying a few other steps first. Start by restarting your phone, closing any unused background apps, and using Device Care to clean up your memory. You can also run diagnostics using the Samsung Members app to check your phone's performance before deciding to reset your device.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on October 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Absolutely love this phone and all of its useful features. The Ai is awesome, i use it daily. Every thing about this device is better than anything I've had before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone for Price
on October 6, 2026
Posted by: LoveDiscounts
[This review was collected as part of a promotion.] I chose this phone for all features offered. It allows me to bank online, surf web, play games, watch news/TV plus video chat. Loving my phone for nice picture quality too.
Value
5
Written by a customer while visiting Samsung US